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"James at the front desk saw that our bags were delivered to our room while we explored the city. Breakfast was fresh, plentiful and hot. Staff was very thoughtful. Did not see any ghosts, but still had an amazing stay. Rye is very sweet and the Mermaid Inn is very special. "

"Bedroom carpet had never seen a hoover"

"Hotel is very jaded and in need of significant refurbishment but that said, it was clean and comfortable. Staff were brilliant and the breakfast, cooked to order was excellent. It’s a very short walk to the centre of Rye and its position gives a great view of the Channel estuary. Good value for money reflected the overall need for modernisation. "

"The staff were lovely and the food was great. We were upgraded to a superior room, which was wonderful and clean but the room was far too hot because it was next to the main working fireplace of the hotel. We had to have the window open the whole time to cool down, (but didn’t make too much difference in temperature) and then smoke from the chimney came into the room."

"Convenient parking at rear of the hotel via Ringo app. Staff friendly and excellent breakfast."

"Larger room than you might expect and quiet too"

"Very convenient location to rye town. Hotel was clean, staff were great…. Very friendly and helpful. Room was light and airy with comfy twin beds and plenty of tea, coffee, etc. Large on site free parking. Very good breakfast. We didn’t have a drink at the bar so can’t comment but it looked like it’d be well stocked."

"Room was properly, staff very friendly and helpful. Food was excellent"

"Excellent staff. Great location. Lovely attic room, cosy and comfortable. Great value for money. Breakfast was delicious too. "