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Reviews of Hotel Senator

Hotel Senator
Münsterstraße, 187, Dortmund, NRW

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 243 reviews" "
Rating 8 - Good. 114 out of 243 reviews" "
Rating 6 - Okay. 42 out of 243 reviews" "
Rating 4 - Poor. 16 out of 243 reviews" "
Rating 2 - Terrible. 13 out of 243 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Neola

Travelled with family
Disliked: Staff & service, amenities
Online, it said that the front desk staff would be there until 10pm. We arrived at 8:56 p.m.,and there was no one. The hotel was locked, and we weren't able to go inside or check in. We tried every form of getting ahold of someone to no avail. I ended up having to book a new hotel after trying for about 40 minutes.
Stayed 1 night in Oct 2023

10/10 Excellent

Aleksandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Kumail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
We had a great stay at the hotel. The location was perfect!
Stayed 1 night in Jul 2020
Response from R.Coelho on 22 Sept,2020
Thank you very much for your feedback! Then we know that we did everything right :) Greetings from Dortmund

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Malkiou on 8 Sept,2019
Lieber Gast vielen Dank für Ihre Bewertung.Es freut uns das es Ihnen bei uns gefallen hat.Wir würden uns freuen, Sie bald mal wieder bei uns begrüßen zu dürfen.Ihr Team vom Hotel Senator

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great to be honest. But could be better
Stayed 3 nights in May 2019
Response from Hotel Senator on 11 Jul,2019
Dear guest, thank you very much for your review. We are pleased that you liked it with us. We look forward to welcoming you soon again. Your team from the Hotel Senator

6/10 Okay

Barry

Liked: Cleanliness
Not bad for the money but get a quiet room.
We needed a budget hotel at short notice and this was one of few available. It is comfortable enough and clean. The hot water only worked occasionally. My room was quiet but my colleague’s suffered from traffic noise at night. The surrounding area was a less affluent district. We had no problem with it but there were fewer cafes and restaurants.
Stayed 2 nights in May 2019
Response from Hotel Senator on 11 Jul,2019
Dear guest, thank you very much for your review. We are pleased that you liked it with us. We look forward to welcoming you soon again. Your team from the Hotel Senator

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Güleser Sunal on 6 Aug,2019
Lieber Gast,vielen Dank für Ihre Bewertung.Es freut uns das es Ihnen bei uns gefallen hat.Wir würden uns freuen, Sie bald mal wieder bei uns begrüßen zu dürfen.Ihr Team vom Hotel Senator

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Friendly staff and very clean, a bit far out from city centre but easily accessible from train links with station just across the road.
Stayed 2 nights in Apr 2019
Response from Receiption on 2 May,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

6/10 Okay

andreas

Liked: Cleanliness
Stayed 1 night in Mar 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We look forward to welcoming you back soon. Your team from the Hotel Senator

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms nice reception. Near U bahn. Not far from center
Stayed 1 night in Mar 2019
Response from Angela Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel but not great surrounding area. Not much to do around the hotel.
Stayed 1 night in Mar 2019
Response from Angela Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very good experience, clean, close to metro station, 25 mins walking distance from the city center. Recommend
Stayed 2 nights in Mar 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

8/10 Good

harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spurs Football match
lovely staff and room. comfortable bed and washroom good size. 1 mishap was the boiler fuse kept tripping (apparently) happening for a while. Not in the best area but the locals are friendly and the walk to the town centre is only 15 mins or so. The good value price reflects this. Local supermarket and takeaways make it handy for food in the room should you wish. 7 Euros for a conti style local food selection breakfast was also good value.
Stayed 4 nights in Mar 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

6/10 Okay

Verified traveller

Liked: Cleanliness
Quick access to metro and good car park. Quite basic for price we had to pay.
Stayed 1 night in Mar 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Small bathroom
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money city centre accommodation. Convenient for tram service.
Stayed 1 night in Feb 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your nice rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very spacious, very friendly staff, metro link, although out of town slightly pleasant neighbourhood. Rooms a little warm, good breakfast
Stayed 2 nights in Feb 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from A. Rolfs on 7 Apr,2019
Dear guest, thank you for your rating. We are pleased that you liked it with us. We look forward to welcoming you back soon. Your team from the Hotel Senator

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Senator on 3 Jan,2019
Lieber Gast, danke für Ihre Bewertung. Es freut uns das es Ihnen bei uns gefallen hat. Wir würden uns freuen Sie bald wieder mal bei uns begrüßen zu dürfen. Ihr Team vom Hotel Senator

6/10 Okay

Kostyantyn

Liked: Cleanliness, staff & service
Extremely overpriced
Very basic and extremely overpriced hotel in the middle of migrants ghetto
Stayed 2 nights in Nov 2018
Response from Senator on 1 Jan,2019
Dear Guest, Thank you for your rating. It is a pity that we could not meet your wishes. However, the location of the hotel is not as bad as you describe it Your team from Hotel Senator

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Senator on 3 Jan,2019
Lieber Gast, danke für Ihre Bewertung. Es freut uns das es Ihnen bei uns gefallen hat. Wir würden uns freuen Sie bald wieder mal bei uns begrüßen zu dürfen. Ihr Team vom Hotel Senator

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. We had trouble with the WiFi but that was sorted out for us.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value.
Basic rooms but beds were very comfortable. Room was a little noisy with window open but they do supply a fan. Everything you need for a brilliant value for money stay. Lots of free parking around (I was in a van) also car park on site! Nice breakfast at a good price. Outside code for late check in after 10pm. Area around Hotel was also very close to public transport!
Stayed 1 night in Sep 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room let down by really poor wifi. Good breakfast. Limited parking. Would stay again, but only of wifi is improved.
Stayed 1 night in Sep 2018

8/10 Good

Jez, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
Not in the nicest part of town. Only about eight parking spaces in a tight courtyard at the back of the hotel. Trams run past the front of the hotel. Staff are friendly though and room is clean. Only stayed one night as a stopover on a roadtrip.
Stayed 1 night in Aug 2018
Response from Hotel Senator on 9 Sept,2018
Dear guest, many thanks for your good rating. Your team from Hotel Senator

10/10 Excellent

stelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Hotel Senator on 9 Sept,2018
Dear Stelica, many thanks for your good rating. Your team from Hotel Senator

10/10 Excellent

Agim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
90 %satisfied customer
Very good.the lift was not working when I left the hotel.No tea or coffee making facilities.
Stayed 1 night in Sep 2017

8/10 Good

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Was good enough.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was wonderful as was the front desk guy. Room was large & comfy.
Stayed 1 night in Jul 2017

8/10 Good

Vitalijs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in not so nice area.
Pleasant hotel with clean, comfortable rooms. Very easy to get into Dortmund by train, the station is only a couple of minutes walk away and the train takes about 10 minutes. Unfortunately the area is not very nice. In warmer weather be sure to ask for a room away from the road, it is extremely noisy and the window needs to be open to let in cooler air.
Stayed 1 night in Jun 2017

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Zimmer minimalistisch eingerichtet, statt Queensize Doppelbett ein einfaches Ikea Doppelbett, kein Kleiderschrank oder Komode bzw Platz für Wäsche. Fahrstuhl defekt, wohl schon seit Monaten. Ausreichendes Frühstücksangebot, aber in der Umgebung nur Dönerläden. Restaurants 2 U-Bahn Stationen entfernt. Personal super nett, alles sauber. Für 1 Nacht geht es mal
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Leider kein Aufenthalt mit Wohlfühlfaktor!
Nun ja, wo fange ich an. Der Check in verlief reibungslos und schnell. Leider gab es keine Parkplätze mehr auf dem hoteleigenen Parkplatz - zum Glück hatten wir einen an der Straße gefunden. Der Aufzug war defekt. Das Zimmer war von der Größe gut, das Bett gemütlich. Leider befand sich das Zimmer in einem schlechten Zustand - verlebt und überall fand man Macken und Beschädigungen. An einer Ecke fehlte Tapete und wahrscheinlich sind die schwarzen Verfärbungen Schimmel? Das Frühstück war okay, nichts Außergewöhnliches, jedoch ausreichend und eine gute Käse- und Wurstauswahl. Anbei ein paar Impressionen - wir werden das Hotel nicht wieder besuchen, zum Glück waren wir nur eine Nacht da.
Stayed 1 night in Jan 2024

8/10 Good

Dominic

Stayed 1 night in Jan 2024

4/10 Poor

Kerstin

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Vasili

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Adrian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für eine Nacht für eine Veranstaltung im Fredenbaumpark im Hotel. Anbindung mit der Straßenbahn super. Es war sauber, bis auf 2 Kleinigkeiten. Die Balkontür könnte eine Reparatur gebrauchen. Frühstück war gut. Pluspunkt: es gab auch Geflügelwurst. Minuspunkt: es wurde Morgens das Wasser wegen einer Reparatur abgestellt, ohne Mitteilung. Nach einer kurzen Reklamation wurde das Wasser noch mal angestellt. Alles im Allem werden wir das Hotel wieder buchen, wenn es zum Lichterweihnachtsmarkt im Fredenbaumpark geht.
Stayed 1 night in Dec 2023

8/10 Good

Ko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was good hotel
Stayed 1 night in Dec 2023

2/10 Terrible

Stefania melisa

Stayed 1 night in Dec 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Preis/Leistung, gerne wieder.
Stayed 2 nights in Nov 2023

2/10 Terrible

Esma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
im Großen und ganzen eine gute Unterkunft allerdings die putzkräfte sind schon vor 10 Uhr an der Zimmer Tür am klopfen teilweise schon mit dem Schlüssel die Tür auf machen um sie darauf aufmerksam zu machen das um 11 Uhr Check out ist aus dem Grund ein dickes Minus Punkt .
Stayed 1 night in Nov 2023

8/10 Good

Betül

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Preis Leistungsverhältnis war gut. Würde es nochmal buchen wenn ich in Dortmund bin.
Stayed 1 night in Nov 2023

8/10 Good

Matthias

Business traveller
Stayed 1 night in Oct 2023

10/10 Excellent

Catharina

Stayed 1 night in Sep 2023