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Overview of Shinagawa Prince Hotel

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  • King Room (Smoking) - Annex Tower

    Room amenities

    • 25.66 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room Assigned at Check-in - Annex Tower (Check-in from 7:00 PM / Check-out by 10:00 AM)

    Room amenities

    • 20.41 sq m
    • Sleeps 3
    • 1 Double Bed
    More details
  • Room Assigned at Check-in - Main Tower (Check-in from 7:00 PM / Check-out by 10:00 AM)

    Room amenities

    • 21 sq m
    • Sleeps 3
    • 2 Single Beds
    More details
  • King Room (Non-Smoking) - Annex Tower

    Room amenities

    • 25.66 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Corner Twin Room (Non Smoking) High Floor - Main Tower

    Room amenities

    • 26.5 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Standard Twin Room (Non-Smoking) - Main Tower

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Main Tower Corner Twin with Extra Bed, Smoking

    Room amenities

    • 26.5 sq m
    • City view
    • Sleeps 5
    • 3 Single Beds
    More details
  • Twin Room (Smoking) - Annex Tower

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Twin Room (Non Smoking) - Annex Tower

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Standard Twin Room (Non-Smoking) - Main Tower [Single Use]

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 1
    • 2 Single Beds
    More details
  • Double Room (Non-Smoking) - Annex Tower

    4.3/5 guest room rating

    Room amenities

    • 20.41 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Corner Twin Room with Extra Bed (Non-Smoking) - Main Tower

    Room amenities

    • 26.5 sq m
    • City view
    • Sleeps 5
    • 3 Single Beds
    More details
  • Twin Room (Non-Smoking) High Floor - Main Tower

    4.4/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Standard Twin Room (Smoking) - Main Tower [Single Use]

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 1
    • 2 Single Beds
    More details
  • Premier Double Room (Non-Smoking) High Floor - Main Tower

    4.5/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Premier Double Room (Smoking) High Floor - Main Tower

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Double Room (Smoking) - Annex Tower

    4.2/5 guest room rating

    Room amenities

    • 20.41 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Millennial Double Room (Non Smoking) - Annex Tower (Pool & Gym Access)

    Room amenities

    • 20.41 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Corner Twin Room with Sofa Bed (Non Smoking) High Floor - Main Tower

    Room amenities

    • 26.5 sq m
    • City view
    • Sleeps 5
    • 2 Single Beds and 1 Single Sofa Bed
    More details
  • Millennial Twin Room (Non Smoking) - Annex Tower (Pool & Gym Access)

    Room amenities

    • 20.41 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Millennial King Room (Non Smoking) - Annex Tower (Pool & Gym Access)

    Room amenities

    • 25.66 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Twin Room (Smoking) - Main Tower

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
4.0
Very good
Rating 5 - Excellent. 960 out of 2936 reviews
5 - Excellent 33%
Rating 4 - Good. 1312 out of 2936 reviews
4 - Good 45%
Rating 3 - Okay. 439 out of 2936 reviews
3 - Okay 15%
Rating 2 - Poor. 162 out of 2936 reviews
2 - Poor 6%
Rating 1 - Terrible. 63 out of 2936 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

2/5 Poor

Sad face IconDisliked: Property conditions & facilities, room comfort
Rude racist staff and a hotel fit for an animal!
When we first arrived, we decided to eat a snack in the lobby whilst we waited for check-in. The lobby employee came over, and yelled at us saying that we cannot eat in the lobby, about 5 times in a row, citing that this is not such an establishment, there are restaurants here and you should eat there instead. If you want to eat your food, go outside as no one else wants to see it. No matter how many times we tried to say "understood", he kept repeating, and also he would not make eye contact with me (the person eating), but at my partner (Japanese). He then came back 10 minutes later with a hotel bag to put our food in (which was already put away), as he once again said, to my partner only, that no other customer wants to see this "sight". Good start. Then, the room was terrible. This is supposed to be a 4 star hotel, but it was akin to a 1 star hostel. The duvet wasn't even made (the cover was just left on top). We requested a double, but were given a twin, and so although this was supposed to be a romantic getaway, we ended up sleeping on separate beds in what had to be the ugliest hotel I've ever been in. Never again! For reference, we went to the Hilton in Odaiba for 2 nights afterwards, for roughly the same price for a King bedroom. Absolutely amazing service, and a beautiful hotel. Only 15 mins away from here, so take your service there if you want a comfortable night away!
Stayed 1 night in Sep 2020

1/5 Terrible

Trip was cancelled due to COVID-19. The reservation was cancelled.
Stayed 1 night in Aug 2020

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