expedia
Photo gallery

Reviews

4.7 / 5Exceptional
379 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Tokyo International Forum
    17 min walk
  • Popular Location
    Tokyo Imperial Palace
    20 min walk
  • Popular Location
    Nippon Budokan
    2 min drive
  • Airport
    Tokyo (HND-Haneda)
    16 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Sakura (Deluxe Twin)

    Room Amenities

    • Sleeps 2
    • 2 Large Single Beds
    More details
  • Yuri (Deluxe King)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Kiku (Executive Triple)

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details

About this area

Tokyo

Located in Tokyo's Chiyoda neighbourhood, HOSHINOYA Tokyo is in the city centre and near a metro station. Tokyo Imperial Palace and Imperial Garden Theatre are cultural highlights, and some of the area's popular attractions include Tokyo Tower and Ueno Zoo. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome.

Visit our Tokyo travel guide
Popular Location

What's nearby

  • Tokyo International Forum - 17 min walk
  • Tokyo Imperial Palace - 20 min walk
  • Nippon Budokan - 2 min drive
  • Tokyo Dome - 3 min drive
  • University of Tokyo - 5 min drive

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 46 min drive

About this property

HOSHINOYA Tokyo

Luxury Tokyo ryokan in Chiyoda, near Tokyo International Forum
Along with a restaurant, this ryokan has coffee/tea in a common area and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site. All 84 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Other amenities available to guests include flat-screen TVs, fridges and minibars.
HOSHINOYA Tokyo offers 84 forms of accommodation with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and toilets with an electronic bidet.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM: JPY 4752 for adults and JPY 1600 for children
1 restaurant
24-hour room service
Coffee/tea in a common area

Things to do

Hot springs
Shopping
Spa services

Family friendly

Dry-cleaning service
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Turndown service

Languages spoken

Chinese
English
Japanese

Business services

1 meeting room

Outdoors

Garden

Spa

2 indoor hot springs
4 indoor/outdoor hot springs
2 outdoor hot springs
Hot springs open from 3:00 PM to midnight
Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens

Bathroom

Bathrobes
Deep-soaking bathtub
Electronic bidet
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge

More

Iron/ironing board
Phone
Safe
Slippers
Tatami (woven mat floors)
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Children age 3 and younger stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free. For details, contact the property using the number provided on the booking confirmation email.
  • Breakfast is served at scheduled times in guestrooms. No refunds for any unused portion of breakfast offer. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 4752 for adults and JPY 1600 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Dinner service is not available at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Hot springs access available from 3:00 PM to midnight.The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • HOSHINOYA Tokyo Inn
  • HOSHINOYA Inn
  • HOSHINOYA
  • HOSHINOYA Tokyo Tokyo
  • HOSHINOYA Tokyo Ryokan
  • HOSHINOYA Tokyo Ryokan Tokyo
4.7

Exceptional

5 - Excellent
320
4 - Good
38
3 - Okay
8
2 - Mediocre
9
1 - Poor
4
4.9
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2020

3/5

  • Liked: Cleanliness

Stayed 2 nights in Feb 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

The hotel was definitely clean and the room was big for Tokyo standards. Staff are attentive to when you are leaving the room as you are required to remove the shoes when you enter the property ( which was quite inconvenient with all the winter coats). It was not clear when booking that the gym and swimming pool was outside the building which we can access for additional fees. However the most disappointing was the attitude and service for the front desk! We had arrived at the hotel at 1.30pm and requested for an earlier check in. We were told they would check however we were left sitting for 45 minutes before we approached the counter to be told that we could not check in early. We left the hotel and came back to Check in at 10pm as we didn’t want to waste the day sitting around waiting for an update whether we could check in or not. The most disappointing though was when we requested for a check out for 1 hour later (1pm) instead of 12pm. When we asked for a complimentary 1 hour extension if they aren’t fully booked, the lady asked bluntly if we couldn’t afford to pay 8,000 Yen for an extension? She said if we pay she would be happy to extend for us. We have stayed in many hotels before, even in Tokyo, where they had extended by an hour without such snark remarks. If they had put it across in a polite manner, it would have been more acceptable. This was a lousy way to end our trip and we probably would not be heading back to hoshinoya/ recommending it to our friends.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very helpful and kind, the facility is beautiful and everything was very well thought out.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Superb Japanese hospitality and facilities that were provided to customer. Great service staffs & very private environment. Rooftop onsen is a good place for relaxation. Very recommended !!

Stayed 5 nights in Jan 2020

Tell us how we can improve our site