5/5 Excellent
Verified traveller
Travelled with family
17 Mar,2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
HOSHINOYA Tokyo
Photo gallery for HOSHINOYA Tokyo
Overview of HOSHINOYA Tokyo
HOSHINOYA Tokyo
4.7/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Breakfast available
- Laundry
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
Explore the area
- Tokyo Imperial Palace4 min drive
- Disneyland® Tokyo27 min drive
- Tokyo (HND-Haneda)27 min drive
- Tokyo DisneySea®31 min drive
Choose dates to view prices
About this area
Tokyo
Located in Tokyo's Otemachi neighbourhood, HOSHINOYA Tokyo is in the city centre and near a metro station. Imperial Garden Theatre and Tokyo Takarazuka Theatre are cultural highlights, and some of the area's popular attractions include Akihabara Electric Town and Tokyo Tower. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome.
View in a map
What's nearby
- Akihabara Electric Town - 18 min walk
- Tokyo International Forum - 18 min walk
- Tokyo Imperial Palace - 4 min drive
- Disneyland® Tokyo - 27 min drive
- Tokyo DisneySea® - 31 min drive
Getting around
- Otemachi Station - 5 min walk
- Kanda Station - 12 min walk
- Tokyo (NRT-Narita Intl.) - 47 min drive
About this property
Awards and affiliations
HOSHINOYA Tokyo is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2020 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- Full breakfast available for a fee daily 7 AM–11 AM: JPY 4752 for adults and JPY 1600 for children
- 1 restaurant
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Access to nearby health club
- Access to nearby indoor pool
- Hot springs
- Shopping
- Spa services
Family friendly
- Access to nearby indoor pool
- Fridge
- Snack bar/deli
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Turndown service
Languages spoken
- Chinese
- English
- Japanese
Business services
- A meeting room
Outdoors
- Garden
Spa
- 2 indoor hot springs
- 4 indoor/outdoor hot springs
- 2 outdoor hot springs
- Hot springs open from 3:00 PM to midnight
- Indoor mineral hot springs (onsen)
- Outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Yukata (Japanese robe)
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility (select rooms)
- Wheelchair-accessible path of travel
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Electronic bidet
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Fridge
More
- Iron/ironing board
- Phone
- Safe
- Slippers
- Tatami (woven mat floors)
- Turndown service
Similar properties
See similar properties
Tokyo
Chiyoda
Guest rating 4.5+
Air conditioned
Free WiFi
5 star
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is served at scheduled times in guestrooms. No refunds for any unused portion of breakfast offer.
Meals are not included in the room rate for children ages 3 and younger included in the reservation.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: JPY 4752 for adults and JPY 1600 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Dinner service is not available at this property.
We should mention
Hot springs access available from 3:00 PM to midnight
One child aged 3 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Property is also known as
HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.9/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.8/5
Property conditions & facilities
5/5 Excellent
Michael
4 Mar,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
Stayed 2 nights in Feb 2020
5/5 Excellent
Daniel
2 Mar,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveller
Travelled with partner
2 Mar,2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2020
1/5 Terrible
AndrewSinkinson, London
Travelled with family
23 Feb,2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020