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Shibuya Excel Hotel Tokyu

Photo gallery for Shibuya Excel Hotel Tokyu

Featured image
View from Room
Premium bedding, in-room safe, desk, blackout curtains
View from Room
Premium bedding, in-room safe, desk, blackout curtains

Overview of Shibuya Excel Hotel Tokyu

VIP Access

Shibuya Excel Hotel Tokyu

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

Explore the area

  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationTokyo Anime Center5 min walk
  • Popular LocationNHK Hall13 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

In the city centre, Shibuya Excel Hotel Tokyu is in Shibuya, a neighbourhood in Tokyo with great airport proximity. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's convenience for public transportation: Shibuya Station is just steps away.

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • Shibuya Hikarie - 7 min walk
  • NHK Hall - 13 min walk
  • Yoyogi National Gymnasium - 14 min walk

Restaurants

  • Where to eat
  • Venue 1 โ€“ Serves breakfast.

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

About this property

Shibuya Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafรฉ. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services. All 408 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, fridges and room service.
Shibuya Excel Hotel Tokyu offers 408 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 2100 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:00 AM: JPY 3388 per person
  • 2 restaurants and 1 coffee shop
  • 1 bar/lounge
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Japanese

Business services

  • Conference space (108 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100โ€“200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3388 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 2100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 595 out of 958 reviews
5 - Excellent 62%
Rating 4 - Good. 286 out of 958 reviews
4 - Good 30%
Rating 3 - Okay. 47 out of 958 reviews
3 - Okay 5%
Rating 2 - Poor. 18 out of 958 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 958 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to go to the front desk to use a microwave
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great breakfast. Beautiful view of Shibuya crossing in corner room. Loved all the windows. Will definitely visit again.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great view!
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and reasonable price.
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with normal size rooms. Very helpful staff
Stayed 8 nights in Jul 2021