Accor Hotels, Double Bay hotels

"Everything was good. But the day I checked out, I went out for breakfast and was going to take a nap before checking out. The battery on my door handle was dying so my card didn't work and I went back and forth (my room and reception) a lot of times to find out it was a battery problem - I had to show them a recording of the doot not working. The staff opened the door for me in the end, but it was a lot of back and forth and my room was at the far end. I didn't have time to nap in the end and there was no apology from the staff, even when I checked out. Ruined my last day. Room also not sound proofed well"

"Difficult to find, once we actually found, staff were not warm and welcoming, rather robotic, not rude just very stiff. Otherwise, clean, very close to airport and would stay again. "

"polite and helpful staff. Hannah at the front desk is great. everyone is friendly. "

"I stayed here for 6 nights in March with my sister. I cannot fault the hotel. It is beautiful, in a fantastic position ( although be prepared for steep slopes and lots of steps if walking). So close to main attractions. We had an opera room and the view was stunning. Lovely big room with lots of amenities. The staff were all so professional and friendly ( especially the lady who stood in the foyer all day!). I would definitely stay again and highly recommend "

"Thus hotel is perfect. Great location. Great decor and vibe. All in a very nice condition. We loved being there. Rooms were comfortable and the bed and bedding top quality. We slept like babies 😎 Highly recommended. "

"Chambre comfortable. Excellent service à la clientèle: si vous ne demandez pas le ménage une journée, on vous téléphone en soirée pour vous demander s’il vous manque quelque chose. Si oui, on livre à votre chambre dans les minutes suivantes. Bon déjeuner buffet avec des changements de mets quotidiens. Côté localisation, l’hôtel est situé à distance de marche du Quartier chinois et de Darling Harbour. Pour le reste, la gare et le bus sont à vos pieds!"

"First time staying here will definitely be back service was amazing. Our fight got cancelled we ask for a later check out they managed to do that for us so much appreciate it. Thankyou so much for a amazing stay…☺️殺🙏"

"Very nice buffet"

"We had a great time except when our flight were cancelled and had to book another night and came to find out it was even more then the booking for one night. Otherwise, great location. "