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Reviews of The Claremont

4 out of 5
The Claremont
Loch Promenade 18, Douglas

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 267 reviews" "
Rating 8 - Good. 110 out of 267 reviews" "
Rating 6 - Okay. 23 out of 267 reviews" "
Rating 4 - Poor. 4 out of 267 reviews" "
Rating 2 - Terrible. 5 out of 267 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Royston, Manchester

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was old but on the whole well kept, but our room was small the window was frosted over so no view and only open a couple of inches. The bed was a very small double bed. On the plus side the staff were excellent and friendly. The food was wonderful, cooked to perfection.
Stayed 7 nights in Jun 2023

10/10 Excellent

Simon, Mudgee

Liked: Staff & service, amenities, property conditions & facilities
Terrific location. Great staff. Breakfast was a stand-out and excellent.
Stayed 1 night in Apr 2023

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff, very good food.
Stayed 1 night in Nov 2022

8/10 Good

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value staff friendly and helpful
Stayed 2 nights in Oct 2022

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great IoM hotel
Great hotel - well placed in Douglas - nice clean rooms, great staff
Stayed 2 nights in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Lacking in some facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Generally good. Spoiled by 6:30am noise from window.
Stayed 1 night in Sep 2022

10/10 Excellent

ROGER

Stayed 5 nights in Jul 2022

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location.really nice room with high ceilings and extensive bay window giving views of the promenade and sea . Restaurant provided good service and food with reasonable prices . Staff were very professional and friendly. Lots of refurbishment has been carried giving the place a modern refreshing look . Only minus issue for us was the noise outside from the street and other rooms making sleep difficult .
Stayed 4 nights in Jul 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was as hoped for and expected
Stayed 5 nights in Jul 2022

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay … really nice hotel, spotlessly clean, and great food . Only mistake we made was not to book a sea view room !
Stayed 4 nights in Jul 2022

8/10 Good

Jodi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John at the front desk was great
Stayed 4 nights in Jun 2022

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast...plenty of choice and all well cooked
Stayed 4 nights in Jun 2022

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is located right on the promenade facing the sea which makes for beautiful views. We paid a premium for a room that had a sea view. Unfortunately because the rooms don’t have air conditioning it’s necessary to open the windows which puts any sleep you attempt to have at the mercy of the very loud drunken people on the street at all hours of the night. We were there for two weekend nights and It was almost impossible to get any rest with all of the noise. View was beautiful but can’t recommend.
Stayed 2 nights in Jun 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent but there was no information about hotel facilities.
Stayed 6 nights in Jun 2022

8/10 Good

Warren

Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Douglas bay and a lovely walk to the electric train at the far end of the bay and convenient for the ferry terminal, along with the marina.
Stayed 7 nights in May 2022

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very sleek look. Clean and comfortable room and food was excellent.
Stayed 2 nights in May 2022

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Victorian building in a convenient part of town. We could walk to restaurants and the castle in the heart of town. The room was fine except for the fact it faced the street. I was worried about noise but it was mostly quiet. Carl, the owner was always there and gave great advice on things to do.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Seaside Hotel
Hotel was lovely right on the seafront. Very clean, nice ambiance and lovely food. We were given a parking disc for 2 hours between 8:00 - 18:00. Which enabled you to have breakfast before heading out for the day sight seeing. Staff were really helpful and friendly would definitely stay again.
Stayed 3 nights in Apr 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Being a hotel made up of several buildings the trek to and from the room involved several stairs and corridors to get to the lift, not easy on old knees. Food was excellent and well presented
Stayed 1 night in Apr 2022

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
All over very nice except for the abrupt receptionist, perhaps eastern european, dark hair was on duty Saturday 12th in the morning. Very unfriendly, in fact to a point rude but maybe that's a regional thing. felt like I was being told off for not seeing the complimentary use umbrella in my room. No smile, no thank you, no have a nice day! Not sure what she's doing behind the desk...but public relations is not her thing!
Stayed 3 nights in Mar 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Sharon

Stayed 2 nights in Mar 2022

10/10 Excellent

Warren

Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. We came back late after an evening out and they sorted out a snack for us too which was greatly appreciated. Amazing service and will be staying again!
Stayed 1 night in Feb 2022

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic staff, great service, large modern room with all mod cons, good breakfast. no air con in room but there was a dyson airblade.
Stayed 4 nights in Sep 2021

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Short Break
Relaxing short stay at the Claremont Hotel. Great location on the promenade. Very good breakfast & evening meal. Well equipped bedroom but unfortunately was far too hot & noisy early in the morning.
Stayed 3 nights in Sep 2021

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and Relaxing Stay
Our stay was excellent, superb hotel and fantastic staff and service. Food was lovely and staff especially Carlos was diligent and catered too our every need. Food was scrumptious and plentiful. Our room was kept clean and well stocked up. All staff were very keen to help and very polite and friendly 😀
Stayed 9 nights in Aug 2021

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely 4 day break
Had a lovely time in this hotel the staff where very friendly and happy to see people back on the island. The coast restaurant does amazing food breakfast was lovely as was evening meal. The hotel upgraded us to a suite for our anniversary and added lovely finishing touches such as Roses and towel swans on our bed. Due to checking out early they secured our suitcases until it wax time to leave. We will be back some time soon. Highly recommended
The restaurant and bar
The coast restaurant entrance on the esplanade
The lounge
Stayed 3 nights in Aug 2021

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay at the Claremont. Great food and superb service from friendly staff.
Stayed 12 nights in Aug 2021

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Fleur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautifully styled & clean. Stunning restaurant & comfortable beds
Stayed 1 night in Aug 2021

10/10 Excellent

Mr R D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay (for the right reasons)
Lovely hotel on promenade. Our rooms had glorious views over the bay. Exceptionally comfortable an d spacious bedrooms, very well appointed. Everywhere was spotlessly clean. Staff went beyond the call of duty to be helpful and accommodating. For example the night reception staff member almost fretted about how we would get breakfast on our last day as we had an early departure and arranged for continental breakfast, made the hot beverages himself and insisted on up taking away a pack-up! This was a family visit with 3 generations and all the staff we encountered went out of their way to engage with the 3 year old in our party. Especially so in the restaurant, also highly recommended where the adult menu was was substantially adjusted to meet the little one’s dietary requests as she preferred this to the children’s menu. The hotel is clearly set up to accommodate business visitors, but holiday makers like us could not have been more welcomed.
Stayed 4 nights in Aug 2021

10/10 Excellent

CAROLINE

Stayed 3 nights in Aug 2021

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

MISS EMILY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Claremont hotel
We stayed here on Saturday night check in was great as was the service the room was rear facing not a problem, once we went to bed we could hear the music from 1886 and it was loud, nothing the hotel could of done but the room was so hot even with the fan on full, so we had to open the window. Which was a bad idea due to the music, the bed was hard as a rock and felt like a bed i first had when I was a kid.
Stayed 1 night in Aug 2021

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay on Isle of Man
very nice hotel in a great position very friendly and helpful staff
Stayed 2 nights in Aug 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay immensely
Stayed 3 nights in Jul 2021

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely traditional building which has been modernized. Excellent breakfast. Lovely touches such as turn down service
Stayed 4 nights in Jul 2021