Exterior

Reviews of Centara Mirage Beach Resort Dubai

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 410 reviews" "
Rating 8 - Good. 99 out of 410 reviews" "
Rating 6 - Okay. 40 out of 410 reviews" "
Rating 4 - Poor. 10 out of 410 reviews" "
Rating 2 - Terrible. 17 out of 410 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mehmet Onder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the stuff in the hotel was very kind and Sympathic. The room was clean and wide, food was incredible, especially the breakfast
Stayed 4 nights in Apr 2024
Response from Centara Mirage Beach Resort Dubai on 28 Apr,2024
Dear Mehmet Onder, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 3 nights in Apr 2024
Response from Centara Mirage Beach Resort Dubai on 26 Apr,2024
Dear Steven, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

6/10 Okay

Roy, Wylie

Liked: Staff & service
Was assigned to a wheelchair accessible room when that was not what I booked. The shower area was not draining and flooded.
Stayed 2 nights in Feb 2024
Response from Centara Mirage Beach Resort Dubai on 23 Apr,2024
Dear Roy, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them & and if you require further assistance, please do feel free to contact us directly. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Centara Mirage Beach Resort Dubai on 22 Apr,2024
Dear Edward, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

8/10 Good

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Centara Mirage Beach Resort Dubai on 17 Apr,2024
Dear Ugur, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

10/10 Excellent

Daniel

Stayed 8 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 1 May,2024
Dear Daniel, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score, especially from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon.With Kind regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Sean Andre

Stayed 5 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 26 Apr,2024
Dear Sean Andre, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Alexander George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the swimming pools. Plenty of life guards around. Staff all friendly. Resort was constantly being kept clean. Three restaurants to choose from in the all inclusive package that were all decent. The family lounge was great. Dubai a relatively cheap taxi away and taxis normally outside hotel. Planning a return trip next year.
Stayed 6 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 4 Apr,2024
Dear Alexander George,Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page on this special occasion. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. We appreciate your compliments on our facilities & services for the most beautiful holiday experiences where your family is delighted with wonderful memories. It's always energizing to get positive feedback and wonderful comments, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Constance Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience overall, Centara Mirage Beach Resort Dubai helped bring in my birthday in Dubai and made this trip an awesome Dubai experience. The staff and service was excellent.
Stayed 5 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 3 Apr,2024
Dear Constance Jane,Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page on this special occasion. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, and attentive, pleasant staff. We appreciate your compliments on our facilities & services for the most beautiful holiday experiences where your family is delighted with wonderful memories. It's always energizing to get positive feedback and wonderful comments, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon.With Kind regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Oszkár

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 31 Mar,2024
Dear Oszkár, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our pleasant staff offers. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

6/10 Okay

Rhiannon

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 26 Mar,2024
Dear Rhiannon, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them & and if you require further assistance, please do feel free to contact us directly. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

10/10 Excellent

hay po

Liked: Amenities, property conditions & facilities
Really children friendly, kids had a great time, great range of facilities, staff are very polite and helpful. Nice clean rooms, food has been lovely, nice variety to choose from. Will be coming back for sure
Stayed 6 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 22 Mar,2024
Dear hay po, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our pleasant staff offers. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Angelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service! Staff is very kind and helpful.
Stayed 6 nights in Feb 2024
Response from Centara Mirage Beach Resort Dubai on 17 Feb,2024
Dear Angelina, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment ''Outstanding service! Staff is very kind and helpful.'' and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

6/10 Okay

Dawit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of pools to choose from was good. The noise coming from 8th floor cafiteria to 7th floor at night was horrible
Stayed 4 nights in Feb 2024
Response from Centara Mirage Beach Resort Dubai on 13 Feb,2024
Dear Dawit, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for sharing your feedback on this platform. We aim to provide our valued guests with the highest quality services and a truly unique Thai-inspired experience. Your interaction with our perfect family resort facilities & activities, and appreciation for the variety of pools are highly remarkable. It's regretful to learn that your aforementioned experiences fell short of the expectations. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' demands are met. You can be certain that all the shortfalls have been discussed carefully with the respective team and appropriate actions are being taken to ensure that our guests have a satisfying, unforgettable, and relaxing stay. By valuing our guests’ opinions, we work to ensure that our guests have the most comfortable stay possible. We truly appreciate your faith in us. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager

10/10 Excellent

SOKOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 7 Feb,2024
Dear SOKOL, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment ''Great place to stay'' and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

6/10 Okay

heinz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 5 Feb,2024
Dear Heinz, Warmest Greetings from Centara Mirage Beach Resort, Thank you for taking the valuable time to share the review. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. On another note, we understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that we can rectify the matter with our team. Please feel free to contact us directly if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Parwej

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with lot of activities for whole family.
Response from Centara Mirage Beach Resort Dubai on 2 Feb,2024
Dear Parwej, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

8/10 Good

Syed Faraz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very kids' friendly. However, i'm not sure about the quality of filtration in the pools as I got rashes on my body the two days I went in the pool.
Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 31 Jan,2024
Dear Sayed Faraz, Warmest Festive Greetings from Centara Mirage Beach Resort, Kindly affirm that we always pay attention to our guests’ feedback. We assure you that constantly uphold the highest standard and hygienic practices in compliance with all of the strictest regulations set forth by the Dubai Municipality. We give health and safety the highest priority by considering safe and secure experiences for our guests. Our dedicated team is in place for each & every area of the resort for further assistance. Based on our strict records, there are no results of compromises in cleanliness & safety standards at the pool and if you require further assistance, please do feel free to contact us directly. My team and I always aim to deliver a great experience at our resort to our valuable guests. To ensure that our guests have the most satisfying experience, our dedicated pool & recreation team at each outlet, and our guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We sincerely hope that you have now fully recovered and that we will have the opportunity to welcome you and your family back to our property in the near future. We wish for your well-being and prosperity. With Warm regards,Vikas BhatiaQuality Manager

10/10 Excellent

imran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, caring helpful and happy. Kid friendly place. Great food and vibe. Definitely will visit again and would also highly recommend. Thanks
Stayed 8 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 27 Jan,2024
Dear imran, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

8/10 Good

Mohammed Safi Hasan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great location for the family and kids. Very quiet, away from all the noise of Dubai and lots for us to do on the resort.
Stayed 7 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 27 Jan,2024
Dear Mohammed Safi Hasan, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment for our resort location and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Maham

Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 20 Mar,2024
Dear Maham, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great week staying at Centara Mirage.
Stayed 6 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 26 Jan,2024
Dear Katia, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Mohammed

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 22 Jan,2024
Dear Mohammed, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Megan

Stayed 1 night in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 19 Jan,2024
Dear Megan, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Sarita L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 20 Jan,2024
Dear Sarita L, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Sushobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 16 Jan,2024
Dear Sushobhan, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We aim to make our guests stay the most comfortable. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort Good room with sea view Pools for all ages Restaurants for all nationals
Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 14 Jan,2024
Dear Ali, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We aim to make our guests stay the most comfortable. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

8/10 Good

Tahlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 11 Jan,2024
Dear Tahlee,Warmest Festive Greetings from Centara Mirage Beach Resort,Thank you for sharing your review about the family vacation on this platform. We strive to provide memorable service and an excellent Thai-inspired experience to our diversified guests and to make our guests' stay the most comfortable. We understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that I can rectify the matter with my team.To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We aim to make our guests experience the most memorable. Please feel free to contact us directly; if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again.With Warm regards,Vikas BhatiaQuality Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 10 Jan,2024
Dear Chris,Festive Greetings from Centara Mirage Beach Resort,Thank you for taking the valuable time to share the review. We understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that I can rectify the matter with my team.Please feel free to contact us directly; if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again.With Warm regards,Vikas BhatiaQuality Manager

10/10 Excellent

Wessam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 9 Jan,2024
Dear Wessam, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 9 Jan,2024
Dear Charmaine, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Mohammad Asif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 7 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 8 Jan,2024
Dear Mohammad Asif, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and very family friendly. Service was impeccable. Would certainly highly recommended for any family.
Stayed 5 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 8 Jan,2024
Dear Miguel, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

8/10 Good

Ercan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 8 Jan,2024
Dear Ercan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time for the review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 26 Dec,2023
Dear Radu Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Aracely

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it was such an experience. First time in Dubai and my family enjoyed it! The beach was perfect and safe. The lifeguards were amazing and so friendly. The pools were so nice! The dinning areas were perfect. We took half board so we got breakfast and lunch/dinner was optional for us, but you can only take one of them and the other option you would have to pay out of pocket. Other than that, the staff was fantastic and we always came to a clean hotel room after our fun-filled day at the beach or pool. 10/10!!!
Stayed 6 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 26 Dec,2023
Dear Aracely, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your feedback about the family vacation with us on this platform. We strive to provide professional service and an excellent Thai-inspired experience to our diversified guests and to make our guests' stay the most comfortable. Your praise with the best rating for our family-friendly arrangement, varied culinary options, spotless surroundings, and amazing hospitality by our team is highly incredible. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. With Best regards, Vikas Bhatia, Quality Manager

6/10 Okay

Abbas

Stayed 2 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 13 Jan,2024
Dear Abbas, Warmest Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share your review on this platform. We strive to provide fine service and an excellent Thai-inspired experience to our diversified guests to make their stay the most memorable. We understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that I can rectify the matter with my team.My team and I always aim to deliver a great experience at our hotel. To ensure that our guests have the most satisfying experience, our dedicated Guest Relations with Duty Managers at the lobby are always on hand to assist with any special concerns/requests. It would be such a pleasure to welcome you back to our hotel. Please feel free to contact us, if there is anything we can do for you.Thank you for your valuable time and your continued support to us. We wish for your well-being and prosperity. With Best regards,Vikas Bhatia Quality Manager

10/10 Excellent

Balvir

Response from Centara Mirage Beach Resort Dubai on 7 Feb,2024
Dear Balvir, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your positive feedback & faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

ABDULLAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 23 Dec,2023
Dear ABDULLAH, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
This is without a doubt the best resort I have ever stayed at. Me my wife and my 10 month old daughter absolutely loved our time here! The staff were amazing, without a doubt will be coming here again. Will recommend to family and friends!!
Stayed 8 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 20 Dec,2023
Dear Adil, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us and appreciation for the atmosphere & services by our welcoming team is highly valued. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Arunkumar

Stayed 3 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 9 Jan,2024
Dear Arunkumar, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

8/10 Good

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful resort! Kids loved the warm pools and beach.
Stayed 3 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 19 Dec,2023
Dear Amit, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Safoora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere, welcoming staff, complimentary breakfast, all the amenities and concierge services.
Stayed 7 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 19 Dec,2023
Dear Safoora, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us and appreciation for the reso atmosphere, a range of breakfast choices, all the amenities, concierge & services by our welcoming team is highly valued. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Sheikh Farhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for kids and super cooperative staff
Stayed 2 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 15 Dec,2023
Dear Sheikh Farhan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your compliments ''Great resort for kids and super cooperative staff'' and faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Hamdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 14 Dec,2023
Dear Hamdan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable.Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 14 Dec,2023
Dear Nathan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable.Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

George Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 13 Dec,2023
Dear George Alexandru, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

2/10 Terrible

Maneet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Centara Mirage Beach Resort Dubai on 12 Dec,2023
Dear Maneet, Warmest Greetings from Centara Mirage Beach Resort, Thank you for staying with us and sharing the review on this platform. We deeply value the feedback and satisfaction of our guests and take any concerns seriously. I understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent; so that I can rectify the matter with my team. Please feel free to contact us directly, if there is anything we can do for you. Thank you once again and we look forward to seeing you again soon. We genuinely appreciate your faith in us and look forward to the opportunity to service you and your family again. Kind regards, Vikas Bhatia Quality Manager

10/10 Excellent

Dlkhaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 9 Dec,2023
Dear Dlkhaz, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your recommendation and faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager

10/10 Excellent

Shanise, Bethlehem

Liked: Cleanliness, staff & service
The property overall was amazing. However, the shower room could use the upgrade.
Stayed 5 nights in Nov 2023
Response from Centara Mirage Beach Resort Dubai on 10 Dec,2023
Dear Shanise, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Kindly affirm that we always pay attention to our guests’ feedback. Your concerns were personally shared with our concern team, and appropriate actions are being taken to enhance these services and facilities for our guests. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager