All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 244 out of 410 reviews" "
10 - Excellent
244
Rating 8 - Good. 99 out of 410 reviews" "
8 - Good
99
Rating 6 - Okay. 40 out of 410 reviews" "
6 - Okay
40
Rating 4 - Poor. 10 out of 410 reviews" "
4 - Poor
10
Rating 2 - Terrible. 17 out of 410 reviews" "
2 - Terrible
17
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Mehmet Onder
Travelled with family, Travelled with family and small children
All the stuff in the hotel was very kind and Sympathic. The room was clean and wide, food was incredible, especially the breakfast
Mehmet Onder
Stayed 4 nights in Apr 2024
Response from Centara Mirage Beach Resort Dubai on 28 Apr,2024
Dear Mehmet Onder, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 26 Apr,2024
Dear Steven, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager
6/10 Okay
Roy, Wylie
22 Apr,2024
Liked: Staff & service
Was assigned to a wheelchair accessible room when that was not what I booked. The shower area was not draining and flooded.
Roy
Stayed 2 nights in Feb 2024
Response from Centara Mirage Beach Resort Dubai on 23 Apr,2024
Dear Roy, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them & and if you require further assistance, please do feel free to contact us directly. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager
Response from Centara Mirage Beach Resort Dubai on 22 Apr,2024
Dear Edward, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 17 Apr,2024
Dear Ugur, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager
10/10 Excellent
Daniel
11 Apr,2024
Daniel
Stayed 8 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 1 May,2024
Dear Daniel, Warmest Greetings from Centara Mirage Beach Resort DubaiThank you for taking the valuable time to leave an overall 100% rating on this page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We cherish the interactions you have with our family-friendly accommodation wide selection of dining options, food quality, plenty of entertainment options in clean surroundings, and helpful, pleasant staff. It's always encouraging to get a 100% score, especially from one of our distinguished guests. We go above and beyond to ensure that our guests have a satisfying, unforgettable, and relaxing stay. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon.With Kind regards, Vikas Bhatia, Quality Manager
10/10 Excellent
Sean Andre
6 Apr,2024
Sean Andre
Stayed 5 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 26 Apr,2024
Dear Sean Andre, Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. It's always energizing to get positive feedback, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
Kids loved the swimming pools. Plenty of life guards around. Staff all friendly. Resort was constantly being kept clean. Three restaurants to choose from in the all inclusive package that were all decent. The family lounge was great. Dubai a relatively cheap taxi away and taxis normally outside hotel. Planning a return trip next year.
Alexander George
Stayed 6 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 4 Apr,2024
Dear Alexander George,Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page on this special occasion. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, varied culinary options, and attentive, pleasant staff. We appreciate your compliments on our facilities & services for the most beautiful holiday experiences where your family is delighted with wonderful memories. It's always energizing to get positive feedback and wonderful comments, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon. With Kind regards, Vikas Bhatia, Quality Manager
It was a great experience overall, Centara Mirage Beach
Resort Dubai helped bring in my birthday in Dubai and made this trip an awesome Dubai experience. The staff and service was excellent.
Constance Jane
Stayed 5 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 3 Apr,2024
Dear Constance Jane,Warmest Greetings from Centara Mirage Beach Resort Dubai. Let me start by wishing you a belated happy birthday! We appreciate the memorable time you spent to rate a perfect 100% on this web page on this special occasion. We aim to deliver exceptional service and a distinctive Thai-inspired experience to our valued guests. We value your interactions with our family-friendly accommodation, clean surroundings, breathtaking views, a variety of family-friendly activities, and attentive, pleasant staff. We appreciate your compliments on our facilities & services for the most beautiful holiday experiences where your family is delighted with wonderful memories. It's always energizing to get positive feedback and wonderful comments, especially from one of our valued guests. We sincerely appreciate the trust you have in us. I want to make the most of this opportunity to thank you for staying with us. We hope to have you and your family visit us once more soon.With Kind regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 31 Mar,2024
Dear Oszkár, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our pleasant staff offers. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 26 Mar,2024
Dear Rhiannon, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your review on this platform. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. We value your interaction with our family-friendly arrangements, beautiful views & services our staff offers you and your family. Our guests never intend to stay and leave the resort with anything other than wonderful and memorable thoughts of their time with us. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. It is saddening to know you did not have the opportunity to meet with them & and if you require further assistance, please do feel free to contact us directly. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' needs are met. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager
Really children friendly, kids had a great time, great range of facilities, staff are very polite and helpful.
Nice clean rooms, food has been lovely, nice variety to choose from.
Will be coming back for sure
hay po
Stayed 6 nights in Mar 2024
Response from Centara Mirage Beach Resort Dubai on 22 Mar,2024
Dear hay po, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our pleasant staff offers. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Outstanding service! Staff is very kind and helpful.
Angelina
Stayed 6 nights in Feb 2024
Response from Centara Mirage Beach Resort Dubai on 17 Feb,2024
Dear Angelina, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment ''Outstanding service! Staff is very kind and helpful.'' and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
6/10 Okay
Dawit
Travelled with family, Travelled with family and small children
The variety of pools to choose from was good.
The noise coming from 8th floor cafiteria to 7th floor at night was horrible
Dawit
Stayed 4 nights in Feb 2024
Response from Centara Mirage Beach Resort Dubai on 13 Feb,2024
Dear Dawit, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for sharing your feedback on this platform. We aim to provide our valued guests with the highest quality services and a truly unique Thai-inspired experience. Your interaction with our perfect family resort facilities & activities, and appreciation for the variety of pools are highly remarkable. It's regretful to learn that your aforementioned experiences fell short of the expectations. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We do our utmost to fulfill our guests' desires by providing flexibility and even going out of our way to ensure that our guests' demands are met. You can be certain that all the shortfalls have been discussed carefully with the respective team and appropriate actions are being taken to ensure that our guests have a satisfying, unforgettable, and relaxing stay. By valuing our guests’ opinions, we work to ensure that our guests have the most comfortable stay possible. We truly appreciate your faith in us. We wish for your well-being and prosperity. With Warm regards, Vikas BhatiaQuality Manager
Response from Centara Mirage Beach Resort Dubai on 7 Feb,2024
Dear SOKOL, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment ''Great place to stay'' and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 5 Feb,2024
Dear Heinz, Warmest Greetings from Centara Mirage Beach Resort, Thank you for taking the valuable time to share the review. Our goal is to provide the highest quality services and a truly unique Thai-inspired experience to our valued guests. To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. On another note, we understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that we can rectify the matter with our team. Please feel free to contact us directly if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. With Best regards, Vikas Bhatia, Quality Manager
Amazing hotel with lot of activities for whole family.
Parwej
Response from Centara Mirage Beach Resort Dubai on 2 Feb,2024
Dear Parwej, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
The property is very kids' friendly. However, i'm not sure about the quality of filtration in the pools as I got rashes on my body the two days I went in the pool.
Syed Faraz
Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 31 Jan,2024
Dear Sayed Faraz, Warmest Festive Greetings from Centara Mirage Beach Resort, Kindly affirm that we always pay attention to our guests’ feedback. We assure you that constantly uphold the highest standard and hygienic practices in compliance with all of the strictest regulations set forth by the Dubai Municipality. We give health and safety the highest priority by considering safe and secure experiences for our guests. Our dedicated team is in place for each & every area of the resort for further assistance. Based on our strict records, there are no results of compromises in cleanliness & safety standards at the pool and if you require further assistance, please do feel free to contact us directly. My team and I always aim to deliver a great experience at our resort to our valuable guests. To ensure that our guests have the most satisfying experience, our dedicated pool & recreation team at each outlet, and our guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We sincerely hope that you have now fully recovered and that we will have the opportunity to welcome you and your family back to our property in the near future. We wish for your well-being and prosperity. With Warm regards,Vikas BhatiaQuality Manager
Amazing staff, caring helpful and happy. Kid friendly place. Great food and vibe. Definitely will visit again and would also highly recommend. Thanks
imran
Stayed 8 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 27 Jan,2024
Dear imran, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Overall, a great location for the family and kids. Very quiet, away from all the noise of Dubai and lots for us to do on the resort.
Mohammed Safi Hasan
Stayed 7 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 27 Jan,2024
Dear Mohammed Safi Hasan, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your compliment for our resort location and faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
10/10 Excellent
Maham
26 Jan,2024
Maham
Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 20 Mar,2024
Dear Maham, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guests' stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 26 Jan,2024
Dear Katia, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
10/10 Excellent
Mohammed
Travelled with family, Travelled with family and small children
Response from Centara Mirage Beach Resort Dubai on 22 Jan,2024
Dear Mohammed, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
10/10 Excellent
Megan
19 Jan,2024
Megan
Stayed 1 night in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 19 Jan,2024
Dear Megan, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 20 Jan,2024
Dear Sarita L, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 16 Jan,2024
Dear Sushobhan, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We aim to make our guests stay the most comfortable. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Good resort
Good room with sea view
Pools for all ages
Restaurants for all nationals
Ali
Stayed 3 nights in Jan 2024
Response from Centara Mirage Beach Resort Dubai on 14 Jan,2024
Dear Ali, Warmest Festive Greetings from Centara Mirage Beach Resort, Thank you for leaving such an amazing review with a 100% rating on this platform regarding your family's holiday. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We aim to make our guests stay the most comfortable. We truly appreciate your faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 11 Jan,2024
Dear Tahlee,Warmest Festive Greetings from Centara Mirage Beach Resort,Thank you for sharing your review about the family vacation on this platform. We strive to provide memorable service and an excellent Thai-inspired experience to our diversified guests and to make our guests' stay the most comfortable. We understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that I can rectify the matter with my team.To ensure that our guests have the most satisfying experience, our dedicated guest relations with duty managers at the lobby are always on hand to assist with any special concerns/requests. We aim to make our guests experience the most memorable. Please feel free to contact us directly; if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again.With Warm regards,Vikas BhatiaQuality Manager
Response from Centara Mirage Beach Resort Dubai on 10 Jan,2024
Dear Chris,Festive Greetings from Centara Mirage Beach Resort,Thank you for taking the valuable time to share the review. We understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that I can rectify the matter with my team.Please feel free to contact us directly; if there is anything we can do for you. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again.With Warm regards,Vikas BhatiaQuality Manager
Response from Centara Mirage Beach Resort Dubai on 9 Jan,2024
Dear Wessam, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 9 Jan,2024
Dear Charmaine, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 8 Jan,2024
Dear Mohammad Asif, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Excellent resort and very family friendly. Service was impeccable. Would certainly highly recommended for any family.
Miguel
Stayed 5 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 8 Jan,2024
Dear Miguel, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 8 Jan,2024
Dear Ercan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time for the review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 26 Dec,2023
Dear Radu Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Everything about it was such an experience. First time in Dubai and my family enjoyed it! The beach was perfect and safe. The lifeguards were amazing and so friendly. The pools were so nice! The dinning areas were perfect. We took half board so we got breakfast and lunch/dinner was optional for us, but you can only take one of them and the other option you would have to pay out of pocket. Other than that, the staff was fantastic and we always came to a clean hotel room after our fun-filled day at the beach or pool. 10/10!!!
Aracely
Stayed 6 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 26 Dec,2023
Dear Aracely, Warmest Greetings from Centara Mirage Beach Resort, Thank you for sharing your feedback about the family vacation with us on this platform. We strive to provide professional service and an excellent Thai-inspired experience to our diversified guests and to make our guests' stay the most comfortable. Your praise with the best rating for our family-friendly arrangement, varied culinary options, spotless surroundings, and amazing hospitality by our team is highly incredible. We truly appreciate your faith in us and are looking forward to an opportunity to serve you again. With Best regards, Vikas Bhatia, Quality Manager
6/10 Okay
Abbas
23 Dec,2023
Abbas
Stayed 2 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 13 Jan,2024
Dear Abbas, Warmest Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share your review on this platform. We strive to provide fine service and an excellent Thai-inspired experience to our diversified guests to make their stay the most memorable. We understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent so that I can rectify the matter with my team.My team and I always aim to deliver a great experience at our hotel. To ensure that our guests have the most satisfying experience, our dedicated Guest Relations with Duty Managers at the lobby are always on hand to assist with any special concerns/requests. It would be such a pleasure to welcome you back to our hotel. Please feel free to contact us, if there is anything we can do for you.Thank you for your valuable time and your continued support to us. We wish for your well-being and prosperity. With Best regards,Vikas Bhatia Quality Manager
10/10 Excellent
Balvir
23 Dec,2023
Balvir
Response from Centara Mirage Beach Resort Dubai on 7 Feb,2024
Dear Balvir, Warmest Festive Greetings from Centara Mirage Beach Resort, We appreciate you taking the time to share such a wonderful review on this platform, on your family's vacation with a perfect 100%. Our goal is to make our guest's stay as comfortable as possible while offering them outstanding Thai-inspired experiences and exceptional hospitality to our diverse guest range. We value your interaction with our family-friendly arrangements, numerous choices, activities, and additional services our staff offers. We truly appreciate your positive feedback & faith in us. We are looking forward to an opportunity to serve you and your family soon. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 23 Dec,2023
Dear ABDULLAH, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
This is without a doubt the best resort I have ever stayed at. Me my wife and my 10 month old daughter absolutely loved our time here! The staff were amazing, without a doubt will be coming here again. Will recommend to family and friends!!
Adil
Stayed 8 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 20 Dec,2023
Dear Adil, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us and appreciation for the atmosphere & services by our welcoming team is highly valued. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
10/10 Excellent
Arunkumar
19 Dec,2023
Arunkumar
Stayed 3 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 9 Jan,2024
Dear Arunkumar, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and positive review. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Wonderful resort! Kids loved the warm pools and beach.
Amit
Stayed 3 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 19 Dec,2023
Dear Amit, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager
I like the atmosphere, welcoming staff, complimentary breakfast, all the amenities and concierge services.
Safoora
Stayed 7 nights in Dec 2023
Response from Centara Mirage Beach Resort Dubai on 19 Dec,2023
Dear Safoora, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us and appreciation for the reso atmosphere, a range of breakfast choices, all the amenities, concierge & services by our welcoming team is highly valued. We look forward to being of further support to you and your family throughout your upcoming stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 15 Dec,2023
Dear Sheikh Farhan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your compliments ''Great resort for kids and super cooperative staff'' and faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 14 Dec,2023
Dear Hamdan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable.Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 14 Dec,2023
Dear Nathan, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable.Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 13 Dec,2023
Dear George Alexandru, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager
Response from Centara Mirage Beach Resort Dubai on 12 Dec,2023
Dear Maneet, Warmest Greetings from Centara Mirage Beach Resort, Thank you for staying with us and sharing the review on this platform. We deeply value the feedback and satisfaction of our guests and take any concerns seriously. I understand from the scores you have given for your experience, that there is still room for improvement. Maintaining a first-class level of service is a challenging task, therefore, I would very much appreciate it if you could kindly let me know the specific reasons for discontent; so that I can rectify the matter with my team. Please feel free to contact us directly, if there is anything we can do for you. Thank you once again and we look forward to seeing you again soon. We genuinely appreciate your faith in us and look forward to the opportunity to service you and your family again. Kind regards, Vikas Bhatia Quality Manager
Response from Centara Mirage Beach Resort Dubai on 9 Dec,2023
Dear Dlkhaz, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Thank you once again for your valuable time and continued support to us; We are grateful for your recommendation and faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager
10/10 Excellent
Shanise, Bethlehem
8 Dec,2023
Liked: Cleanliness, staff & service
The property overall was amazing. However, the shower room could use the upgrade.
Shanise
Stayed 5 nights in Nov 2023
Response from Centara Mirage Beach Resort Dubai on 10 Dec,2023
Dear Shanise, Thank you very much for sharing your feedback on this platform. We strive to provide the greatest service and an excellent Thai-inspired experience to our diversified guests and to make our guests stay the most comfortable. Kindly affirm that we always pay attention to our guests’ feedback. Your concerns were personally shared with our concern team, and appropriate actions are being taken to enhance these services and facilities for our guests. Thank you once again for your valuable time and continued support to us; We are grateful for your faith in us, and we hope to be of more assistance to you and your family on your future stay with us. With Best regards, Vikas Bhatia, Quality Manager