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Reviews of JOIN INN HOTEL Jebel Ali, Dubai ( formerly easyhotel )

1 out of 5
JOIN INN HOTEL Jebel Ali, Dubai ( formerly easyhotel )
Jafza, Street 724, Dubai

Reviews

6.8
Rating 10 - Excellent. 14 out of 62 reviews" "
Rating 8 - Good. 14 out of 62 reviews" "
Rating 6 - Okay. 16 out of 62 reviews" "
Rating 4 - Poor. 15 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Carlos

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room looks old, bathroom kinda dirty
Stayed 3 nights in Feb 2024

2/10 Terrible

brian

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
My trip wasn’t amazing. Poor customer relations. The hot water system was terrible. It couldn’t maintain a consistent temperature. It was either too hot or cold and it kept on shifting from too hot to cold and back to too hot. My check in experience was terrible as well. I had requested for change of date which was communicated by hotel.com but the hotel insisted on charging me for a night I didn’t stay.
Stayed 10 nights in Nov 2023

6/10 Okay

Anthony

Stayed 1 night in Jun 2023

4/10 Poor

Dewan

Stayed 1 night in Feb 2023

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.

8/10 Good

Andre

Liked: Staff & service, property conditions & facilities
Great place, but a bit far from downtown
Stayed 4 nights in Dec 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Tomasz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good for affordable stay, but needs improving
Positives: great selection of affordable food and vegan / veg options / friendly staff, clean room sand the hotel Improvements: no ventilation in a bathroom, no option to open a window ajar, so A/C is the only option / there are 2 hair driers for the whole hotel available at the reception. no mini fridges / the iron room has a rusty iron that damaged my formal shirt, the location seems convenient at first glance, but to get to Dubai - you have to do a massive detour (junction 13), as you are not allowed to enter the Jebel Ali zone without a permit.
Stayed 10 nights in Oct 2022

8/10 Good

Chaminda sampath

Stayed 1 night in Mar 2022

10/10 Excellent

Katrina

Stayed 1 night in Mar 2022

4/10 Poor

Kamilla

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great place
Very, very basic rooms - no kettle, hair dryer, etc. The walls are very, very thin so you can hear absolutely everything. Everything in the room is very old and not updated - the wall to the bathroom is glass so basically just a solid curtain between the toilet and the bed. I did not take a shower as it made me feel icky. Location is not great - it's a short drive to the World Expo but otherwise in an industrial zone with nothing around. We got stuck here because plans fell through and needed something last minute for one night. If that's not your case I strongly suggest finding something in Bur Dubai - the prices are similar and at least you'll be in Dubai proper.
Stayed 1 night in Feb 2022

8/10 Good

Raghu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Ahmed

Stayed 1 night in Feb 2022

6/10 Okay

Jide

Stayed 3 nights in Dec 2021

8/10 Good

Adèle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great deal
Great deal : room are small but not expansive at all. The only problem was the highway just next to the hotel which was quite noise.
Stayed 1 night in Nov 2021

6/10 Okay

Muhammad

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

IAN

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointing Outcome from this Hotel
The shower water never got to warmer than 30 deg C? The BBC channel had no sound The internet signal was poor and intermittent Main issue: The walk-in rate was cheaper that I paid through Hotel.com. Also after the second night I should have just cancelled and booked at the walk-in rate
Stayed 4 nights in Nov 2021

10/10 Excellent

Imoro

Liked: Cleanliness, staff & service, room comfort
Normal
The inside lights was not working. And after using the bathroom room there was water all over the floors as if the drainage system was not functioning
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Oct 2021

8/10 Good

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's clean and net. But unfortunately no mini-fridge in the room even for cold water
Stayed 1 night in Oct 2021

4/10 Poor

PATRICK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Cheikh

Stayed 3 nights in Oct 2021

6/10 Okay

Kabeer

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was good and comfortable. The only issue is there is no nearby any shop or grocery available in the walking distance. Also sufficient signages for hotel entry not provided. It is difficult for new users who use googlemap to reach the hotel. I found too much difficulty and visited about 3 JAFZA gates but all said hotel is outside JAFZA. Then i called the reception and she guided me. Please make sufficient sign boards nearby Gate-4 1B exit and also after that. The existing sign board near gate is very small and cannot be read while drive. Rest all things are ok and excellent.
Stayed 2 nights in Mar 2021

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Good for solo travellers
It is far from the city. Metro station is close to hotel. The restaurant offers very affordable dinner.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some problems with the breakfast and charging but talked to the manager and she fix it for me she was so nice and understandable I would definitely go back again so nice people and the price was affordable ...
Stayed 2 nights in Oct 2019
Response from Rijin on 6 Nov,2019
Dear Guest, Thank you for taking time to share your stay experience with us. We are happy to read the positive comments and we will share this with our colleagues as well. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Rijin on 6 Nov,2019
Dear Guest, Thank you for taking time to share your stay experience with us. We are happy to read the positive comments and we will share this with our colleagues as well. We look forward to welcoming you back soon.

10/10 Excellent

Kako, Dubai uae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice experience what we had in the easy hotel hope to come back soon
Stayed 1 night in Oct 2019
Response from Rijin on 24 Oct,2019
Dear Guest, Thank you for choosing easyhotel for your recent stay and your valuable comments you have shared, hope we will get the opportunity to welcome you again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Rijin on 19 Oct,2019
Dear Guest, Thank you for choosing easyhotel for your recent stay and the great rating you have shared, hope we will get the opportunity to welcome you again soon. Regards, front desk

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Staff was cooperative and friendly!but
Stayed 1 night in Feb 2019
Response from Rijin on 23 Mar,2019
Dear Guest, Thank you for choosing easy hotel for your preferred stay and your valuable comments you have shared, looking forward to welcome you again in the nearest future.

8/10 Good

Iman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked into the wrong room, opened the door at 3 am to someone sleeping. Peeling paint with mold in all the rooms. Overpriced and difficult to get to and from.
Stayed 1 night in Dec 2018

8/10 Good

Milton

Liked: Staff & service, property conditions & facilities, room comfort
Bed and shower but no wifi.
The location was convenient for us and it had no frills but offered a bed and shower. Sucks you have to pay for wifi access.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2018
Response from Rijin on 26 Nov,2018
Dear Guest, Thank you for your recent sa=tay with easyhotel and your valuable comments you have shared, We are looking forward to welcoming you back at easyHotel upon your next visit to Dubai.

6/10 Okay

Verified traveller

Only it’s ok just require more improvement and house keeping can be further improved
Stayed 1 night in Oct 2018
Response from Rijin on 1 Nov,2018
Dear Guest, Thank you for choosing easyHotel for your preferred stay, and writing your valuable feedback. We are glad that you enjoyed your stay with us and liked our service and standards it is such feedback from valued guests like you that keeps our team constantly motivated to achieve “service par excellence”. regarding you specific comment about housekeeping we shall look into the matter with utmost seriousness and will be initiating corrective action to ensure the excellent service. We are looking forward to welcoming you soon again to our hotel. Kind Regards, Management

4/10 Poor

Sameh

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Easy Hotel Review
Disadvantages: Room service are not changing sheets when cleaning, not cleaning room properly, I found cockroach and made complain. They transferred me to another room. Advantages: Internet speed is good, Parking is available, Quite, Hotel restaurant is open 24h and food is served fresh.
Stayed 9 nights in Jun 2018

6/10 Okay

Dinesh, New Delhi, India

Liked: Cleanliness
Save Time & money
Overall good experience and enjoy food in restraurant
Stayed 3 nights in Feb 2018
Response from Rijin on 17 Mar,2018
Dear Dinesh, Thank you for choosing easyHotel for your recent stay in Dubai. We have read your comments and suggestions carefully about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. We are the one-star property in the budget line hotels that’s the reason we don’t have much amenities. We do not have free WIFI service currently, however, your suggestion for a free WIFI service has been forwarded to our Management and hope will get a positive response. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you again for your collaboration and we hope to see you again soon at easyHotel.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It's nice to stay in hotel
Room is nice but the problem nothing inside the no glass no spoon and no table for eating food.
Stayed 2 nights in Jan 2018
Response from Rijin on 30 Jan,2018
Dear Sir/Madam Thank you for choosing easyHotel for your stay and valuable feedback. We are looking forward to welcoming you again at easyHotel upon your next visit to Dubai Rijin front desk

8/10 Good

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean.
The hotel is very basic. Looks like a hostel. You literally get a bed, clean sheets, towel. No water, no internet, No tea/kettle. All these are chargeable. Great for an overnight stay.
Stayed 2 nights in Jan 2018
Response from Rijin on 23 Jan,2018
Dear Hamza, Thank you for choosing easyHotel for your Stay and your valuable comment. Regards, Rijin

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Don't expect much more than a place to sleep
In terms of needing a cheap comfy bed for the night, this was perfect! I've stayed here before and it serves a basic purpose. Shower area not the cleanest and it wasn't great that both the handwash and shower gel were almost empty but It suited me fine for the night.
Stayed 1 night in Nov 2017
Dear Sir/Madam Thank you for choosing easyHotel for your stay,and taking your valuable time to write the feedback. regarding your comment about the housekeeping issues please accept our sincere apologies for the inconvenience caused to you, we shall look into the matter with utmost seriousness and will be initiating corrective action to ensure that such instances does not recur. We look forwarded to welcome you for your next visit. front desk

6/10 Okay

Naser

Stayed 1 night in Oct 2017

4/10 Poor

Sabesan, dubai

Disliked: Staff & service, property conditions & facilities
Not worthy of staying
No water for drinking ( every time it has to be purchased). No wifi ( only we have to purchase). Extra towel, extras are chargeable. No local call available. (The service provider is providing free local calls in Dubai). Intercom is available. No fridge, No kettle for even making coffee. Since there is no restaurant in the hotel kettle and fridge more important.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Basic Basic Basic
Comfortable bed. Tiny Tiny room. Extremely basic - you are literally paying for a bed and TV, don't expect anything more! Location is in the middle of nowhere!

2/10 Terrible

dav, Ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful dirty smelly rude staff a real shame
Awful so dirty and staff very bad to many people charged me double cash for one night a real bad bad set of managers here

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Budget hotel
Decent economical night stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy Hotel Jebel Ali Dubai
I paid a visit to Dubai in March 2022 mainly for the World Expo. Since the Expo site was not near the city centre, the room rate of this hotel was already the most affordable bargain for tourists traveling on budget. It took 15 minutes to the nearest UAE Exchange Metro Station and another 30 minutes to the Expo site, but there was no shelter along the way to the metro station and the road was rough because it was a construction site. Since that area has not been fully developed, don’t expect any nearby eateries or amenities. Yet, it is still a hotel and the front desk staff could assist you with your issues. You could opt for early check in by paying an acceptable extra cost depending on the room availability. It is a typical hotel room and mine was one with a window (it seems that there are rooms without any windows), but there wasn’t any fridge, kettle nor a shower area which could prevent water spills. You get what you paid.
Stayed 3 nights in Mar 2022