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Reviews of Landmark Summit Hotel

4 out of 5
Landmark Summit Hotel
34 B Street, Behind Commercial Bank Building, Deira, Dubai

Reviews

6.8
Rating 10 - Excellent. 30 out of 112 reviews" "
Rating 8 - Good. 30 out of 112 reviews" "
Rating 6 - Okay. 20 out of 112 reviews" "
Rating 4 - Poor. 11 out of 112 reviews" "
Rating 2 - Terrible. 21 out of 112 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Malena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place, is super dirty, smells terrible, we had flies inside the room, bed sheets were dirty, bathroom super nasty.
Stayed 1 night in Apr 2024
Response from Queentin Suresh on 23 Apr,2024
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.

4/10 Poor

mazen

Business traveller
very bad and old place so darty
Stayed 4 nights in Feb 2024
Response from Queentin Suresh on 19 Mar,2024
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant
lobby
lobby
room
room
Stayed 3 nights in Dec 2023

10/10 Excellent

DINESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel with good connectivity. Staff Mr.Uzair has been extremely help during the entire stay. Thanks Uzair.
Stayed 1 night in Dec 2023

10/10 Excellent

DINESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good hotel in terms of service. Uzair from the staff is very helpful.
Stayed 5 nights in Dec 2023

10/10 Excellent

DINESH

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Excellent Hotel. Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything. Thanks Uzair for so generous service.
Stayed 5 nights in Dec 2023

2/10 Terrible

TAMER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left the hotel and didn’t stay even the first night, and when I try to cancel the reservation, it was pass out 6:00 pm , and I didn’t get back my money
Stayed 4 nights in Nov 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was well kept but for the gym and part of the service
Stayed 14 nights in May 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager

10/10 Excellent

Tilahune

Stayed 8 nights in May 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager

6/10 Okay

Mary Rose

It was my second time
Stayed 2 nights in May 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager

2/10 Terrible

Mohammad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't try my experience to stay there
Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches. It isn't worth than 0 star by the way.
Stayed 4 nights in May 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.

10/10 Excellent

Tilahune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything I didn't like nothing
Stayed 7 nights in May 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Thank you for choosing Landmark Summit Hotel and for giving us a positive rating. We are glad that you had an excellent stay in our hotel. Rest assured that your kind praised of words will be shared with the entire team. We look forward to welcoming you again in our Landmark Summit Hotel. All the best, Queentin Suresh Jeyaraj, Front Office Manager

2/10 Terrible

Nasir

Business traveller
Disliked: Cleanliness, property conditions & facilities
It was the worst experience ever
Stayed 4 nights in May 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager.

8/10 Good

Omar

Stayed 6 nights in Apr 2023
Response from Queentin Suresh on 23 Jun,2023
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj, Front Office Manager

8/10 Good

KHALED AHMAD

Stayed 2 nights in Mar 2023

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Saleh Gamal on 26 Feb,2023
Thank you for your kind rating

6/10 Okay

gh

Totally fine
Stayed 2 nights in Feb 2023
Response from Saleh Gamal on 16 Feb,2023
Thank you for rating us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for the price
Very pleasant and lonely place to stay. Hotel staff are very friendly and helpful.
Stayed 1 night in Jan 2023
Response from Saleh Gamal on 16 Feb,2023
Thank you for your rating and kind comments

2/10 Terrible

Alwathek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Saleh Gamal on 16 Feb,2023
Thank you

8/10 Good

Khalid

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Abdulla

Stayed 2 nights in Oct 2022

2/10 Terrible

Shiraz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaness and hotel was old enough Completely repair needs to be done And prices weee like Las Vegas
Stayed 3 nights in Sep 2022

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, room comfort
Experience and service
Very satisfied. I have been staying here for almost two months. Special thanks to Favaz and Collins at the reception and also Muhammad Faruk from house keeping.
Stayed 1 night in Aug 2022

6/10 Okay

Mary Rose

Travelled with family, Travelled with family and small children
We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.
Stayed 4 nights in Jul 2022

10/10 Excellent

Khalid

Stayed 3 nights in Jul 2022

8/10 Good

DINESH

Business traveller
Liked: Cleanliness, staff & service, room comfort
Value for money.
Value for money. Clean room. Friendly staff.
Stayed 9 nights in Jun 2022

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Good value, kind staff, great location
I have stayed here several times, always good. It is a solid 3-star place, with courteous and helpful staff, spacious rooms, and a spa on the top floor, including outdoor pool, gym, steam room, and sauna. The location is superb, with 24 hour restos and shops close to hand. The Metro train is a 7 minute walk away, and a 15 minute ride to Dubai Airport.
Stayed 1 night in Jun 2022

10/10 Excellent

WAI FONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in May 2022

4/10 Poor

Bonita

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Seriously needs updating. Can't charge devices overnight as many outlets have no power when lights are off. Broken fridge, broken lamp, broken toilet, very dark shower/tub and bugs coming up the floor drain. Staff were friendly but the physical condition can't be fixed by a smile. Spend some money and update!
Stayed 3 nights in May 2022

6/10 Okay

clara Ijeoma

Travelled with group
Liked: Staff & service
Good Staff
Nice front desk staff though but if you are up for a really modern kind of hotel, it's certainly not here. Most part of the exterior is so old. Interior is ok. Breakfast is basic as there are not so much varieties of food.
Stayed 4 nights in May 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, front desk, concierge and especially Mr Pranay ! Great value and lots of restaurants in the area
Stayed 7 nights in Jan 2022
Response from Queentin Suresh Jeyaraj on 28 Jan,2022
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff assigned to clean rooms is fantastic, Mr. Pranay would always be very thorough, verifying that there was nothing else I required. Concierge was very helpful with booking a taxi cab for long day rides.
Stayed 3 nights in Jan 2022
Response from Queentin Suresh Jeyaraj on 28 Jan,2022
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 521 did not have the toilet washer working it’s handle was broken
Stayed 2 nights in Dec 2021

2/10 Terrible

Rodolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel Summit Hotel
I made a booking to pay at the hotel and I was not able to make it. The hotel still charged my card even though I did not stay there according to a No-show policy that is not mentioned any where in the booking.
Stayed 1 night in Dec 2021

2/10 Terrible

Sherman

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this place for 1 night due to a long layover. Absolutely disgusting. Rooms freezing mold throughout the bedroom ceiling. Mold in bathroom. Smells like mold. Not us to staying in hotel's like this NEVER AGAIN. Didnt even bother to take my cloths off to sleep just want to sleep and leave in the morning.
Stayed 1 night in Dec 2021

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Very friendly personnel and helpful
Stayed 2 nights in Nov 2021
Response from Queentin Suresh Jeyaraj on 3 Dec,2021
Dear Valuable Guest, Thank you for choosing Landmark Summit Hotel and for giving us a positive rating. We are glad that you had an excellent stay in our hotel. Rest assured that your kind praised of words will be shared with the entire team. We look forward to welcoming you again in our Landmark Summit Hotel. All the best, Queentin Suresh Jeyaraj Assistant Front Office Manager

2/10 Terrible

Abhishek

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel!
By far the worst 4 star hotel I have ever stayed in. Its well located but is very dirty, card never works and staff is very unfreindly.
Stayed 1 night in Nov 2021
Response from Queentin Suresh Jeyaraj on 3 Dec,2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real disappointment
I hate to write severe reviews about a place but I was really disappointed. Whilst the location is good the hotel is bad. Sorry that's the simple matter of the fact. The room smelt a bit, there was mould, a bit too much of it in the bathroom and the towels were a bit rough. Also the sink kept blocking and it never looked like it was really mended properly. The Staff member who I mentioned it to didn't sound that bothered by it either The breakfast was OK and some of the staff were ok too but I felt the shabbiness didn't match the price which is alot for this property. The point that really put me off was that I had to go back after checking out for one night and the staff wanted to charge me alot more. I decided not to and don't regret my decision. Simply I can't reccomend this place.
Stayed 4 nights in Nov 2021
Response from Queentin Suresh Jeyaraj on 3 Dec,2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!! Thank you very much to staying with us and also your feedback is very much importance to us as we are trying to improve our services and facilities for our guest to meet their expectations, in this reason, guest like you will be very highly helpful. However we shall look in to details with regards to your concerns and please let us know in advance before you book with us next time, so we can make your stay look much better. Looking forwards to welcoming you once again with much improved services and facilities. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager.

8/10 Good

SANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 15 nights in Oct 2021
Response from Queentin Suresh Jeyaraj on 3 Nov,2021
Dear Valuable Guest, Greetings from Landmark Summit Hotel!!!! Thank you very much to staying with us & we delighted to know that you had a nice stay with us. Looking forward to welcoming you once again. Best Regards, Queentin Suresh Jeyaraj Assistant Front Office Manager

2/10 Terrible

Sohail

Travelled with family
Disliked: Staff & service, amenities
Lobby was clean but to have your room cleaned you have to keep asking them to send someone to clean the room and if you need any thing you could ask them 4-5 time before you receive it.The cleaner i dont know his name but his from india chandigarh was really nice guy if i see him and tell him to clean the room he would come straight away and do it if i ask the reception id be asking few times before its done.This hotel i booked when i arrived in dubai due to having to cancel the oringal hotel i booked due to cockroches in the lobby overral i wont bother staying at this hotel again.
Stayed 7 nights in Oct 2021
Response from JOVITA on 20 Oct,2021
Dear sir, We apologies for the in convenience caused. Will make sure it will not repeat again. Thanks for your stay with landmark summit. Please visit us again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goof
Just wanted the extra stamp
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff. Enjoyed my stay
Stayed 2 nights in Dec 2020
Response from Ashraf on 28 Dec,2020
Thank you sir

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Enjoyable stay, staff (front desk, management and cleaning team)were great, always available to assist, even in these challenging times. The location of hotel is very convenient, good access to mall and metro. Thanks again.
Stayed 5 nights in Aug 2020

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GO FOR THIS HOTEL
A very good 4* hotel, reasonably priced, with pool, gym, and sauna. Superb location in Al Rigga District.
Stayed 1 night in Sep 2019
Response from Adiya on 27 Sept,2019
Hi, Douglas! We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Adiya!

6/10 Okay

Md

Stayed 2 nights in Jul 2019

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice decent place to stay.location also good
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's closeness to shopping centers and restaurents
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to write ................ i dont recommend this hotel
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Location, Location, Location and the mini frigerator was cold.
Stayed 4 nights in Nov 2018