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Reviews of Lavender Hotel

3 out of 5
Lavender Hotel
Al Jazeera Street, Deira, off Al Rigga Road, Dubai, Dubai

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 166 reviews" "
Rating 8 - Good. 79 out of 166 reviews" "
Rating 6 - Okay. 33 out of 166 reviews" "
Rating 4 - Poor. 6 out of 166 reviews" "
Rating 2 - Terrible. 9 out of 166 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

ERNIE CHI FUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is accessible to all local facilities. Great for night out walk about and enjoy the night life. The hotel match the 3 star description. It's a bit old but clean and comfortable.
Stayed 7 nights in Mar 2024

6/10 Okay

Richard, Montreal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were fine but a bit dated. Bathroom and shower was good and clean. Breakfast looked ok but I didn't have time to eat.
Stayed 3 nights in Feb 2024

10/10 Excellent

Conrad

Stayed 2 nights in Feb 2024

6/10 Okay

Irene

Liked: Staff & service
It is conveniet to the amenities
Stayed 3 nights in Feb 2024

10/10 Excellent

Babbandeep

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near the airport Very lively
Stayed 4 nights in Feb 2024

10/10 Excellent

LUZ I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff were very polite and able to help us any time.
Stayed 7 nights in Jan 2024

6/10 Okay

Dave

Disliked: Staff & service
Stayed 4 nights in Jan 2024

2/10 Terrible

Alexey

Stayed 1 night in Dec 2023

8/10 Good

Karim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Hani

Stayed 2 nights in Dec 2023

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and quiet apartment with a walkable distance to metro station.
Stayed 5 nights in Oct 2023

6/10 Okay

Salem Idris

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

VK

Stayed 4 nights in Apr 2023

10/10 Excellent

xiaonan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 11 nights. Every staff member was friendly and very helpful, it was a great experience staying there. I highly recommend this hotel.
Stayed 12 nights in Jan 2023

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sal hôtel
Hotel médiocre pas plus de 1 * Cafard, climatiseur ne marche pas J'ai demander de me réveillé a 4h pour aller a l'aéroport, il m'ont réveillé a 5h15 J'ai trouvé un cafard dans la salle de bain j'ai signalé çà, mais ils n'ont meme allez nettoyer la salle se bain
Stayed 2 nights in Nov 2022

8/10 Good

Hanish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jun 2022

8/10 Good

Simone

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Clean and excellent if you want to save money. The reception does not represent the state of the rooms, was pleasantly surprised. Very helpful check in and closed to several supermarkets and Burger King.
Stayed 4 nights in Dec 2021

4/10 Poor

Jemmy

Travelled with partner
Good customer service but was definitely lacking as far as amenities. Rooms were not thoroughly cleaned- appeared that they were hardly ever dusted. The breakfast was always cold even though it was sitting in warmers, not a great selection for the "buffet" advertised and certainly didn't help that everything was always cold.
Stayed 4 nights in Dec 2021

10/10 Excellent

Ahmed

Stayed 9 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Nice size room, efficient staff. No complaints
Stayed 1 night in Oct 2021

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad smell and the under ground parking is very small !!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and presentable. Service was very good.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2021

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good review
As expected for an old an old building. It was in good condition, and renovated with up to date gadgets. Good breakfast for the small size qauntity that it is. I didn't like the TV channel selections. Swimming pool was not too small on the roof.
Stayed 2 nights in Mar 2020
Response from Aiyappa Alamanda on 15 Mar,2020
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management

6/10 Okay

Verified traveller

It was just okay. Nothing too fancy. The service also was average. It's budget friendly.
Stayed 6 nights in Mar 2020
Response from Aiyappa on 9 Mar,2020
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management

8/10 Good

Derek

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Aiyappa Alamanda on 16 Feb,2020
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

kibrom, Asmara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff hospitality and cleanness. The hotel is also very quite.
Stayed 5 nights in Dec 2019
Response from Lavender Hotel on 9 Feb,2020
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that we had to be asking for body wash and shampoo almost everyday. Otherwise, everything was great.
Stayed 7 nights in Dec 2019
Response from Lavender Management. on 9 Feb,2020
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

Lea Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property .
Staff was friendly and helpful. Location was great.
Stayed 3 nights in Dec 2019
Response from Lavender Management. on 9 Feb,2020
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Omar on 3 Sept,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

DINKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Lavender Management. on 21 Feb,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I liked the clean room. I didn't like the fact that there was no shower curtain and the glass panel covered only half of the tub space.
Stayed 2 nights in Jan 2019
Response from Lavender Management. on 1 Feb,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

6/10 Okay

LORIS

Disliked: Cleanliness, staff & service
Not so good stay
My room trash bin has not been cleaned for three days !! They weee only aligning the beds and not more !! Rooms and toilet tissues and hand washing liquids have been finished , but did not been replaced with the new one.
Stayed 3 nights in Jan 2019
Response from Lavender Management on 11 Jan,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. Apologies for the inconvenience caused to you during your stay, We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to shopping malls and easy to get around
Stayed 1 night in Dec 2018
Response from Lavender Management. on 10 Jan,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

6/10 Okay

Prince

Liked: Cleanliness
Average
Stayed 3 nights in Dec 2018
Response from Lavender Management. on 10 Jan,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

2/10 Terrible

Abdulkadir

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service
Horrible, I arrived early 7:45AM and whether it’s tru or not he couldn’t find my reservation and waited for 45 minutes and only when I decided to call Hotels.com and I am on the phone he told me he found my reservation. Then he started to play time game he said the house keeping not come yet wait until 8:30 waited then checked every 30 minutes nothing and I saw him givin another Indian a room this place is total run by Indians I don’t who owns but very unprofessional. He asked please wait and asked me if I want to drink now time is 9:55 and I said yes off course a lady brought me a class of orange juice, finally I got my room 10:55. The room had bad odor and I asked the door man who was helping me my luggage offered Airfreshener. The rug in the room was too old and since I am staying only overnight because my next flight was early next morning I didn’t bother to ask another room. Then next morning when I was checking out the same guy who offered me the drink asked me to pay 16DRH about $5.00 for the juice I had yesterday morning and I said what? How I pay a drink I didn’t ask and a drink you offered and didn’t know how much it’s going to cost me? I refused to pay the he called the manager and we both told our story first the manager couldn’t make decision he looked at me and I repeated my strongest refusal finally after minutes back and forth and started to move my way out the manager decided to let me go. I travel a lot and I have never had such bad customer service.
Stayed 1 night in Nov 2018
Response from Aiyappa Alamanda on 22 Nov,2018
Dear Mr AbdulKadir, Thank you for choosing Lavender Hotel Deira while you stay in Dubai,Apologizing for all the inconvenience caused during your stay, As you have informed that you have been traveling a lot we would suggest to know the check in time of the hotel and plan it accordingly as per your arrival if your arrival is very early we would recommend you to book prior date so you can get you keys immediately at the time of arrival, The hotel do provide early check in on priority basis if the rooms are ready we do offer early check ins on first come first serve basis.We look forward to welcoming you to the Lavender Hotel Warm Regards Lavender Management.

8/10 Good

Varinder, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a smooth checkin. Room wasclea and bedding fresh and comfortable. All staff wers attentive and helpful.
Stayed 5 nights in Oct 2018
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2018
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

2/10 Terrible

Abdullahi, Edmonton Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEDBUGS! My stay was for 4 night but only spend 3 nights there because i found bedbugs in my bed full of blood. They been feasting on my blood and when i shown them they were not bothered like this was normal. They asked me if i wanted to stay in the same room or change room. I was shocked. I'm sorry but i wasn't going to stay other night and asked refund for last night but the refused. I checked out and when i come back i will be speaking with expedia.As a customer we deserve better.
Stayed 4 nights in Aug 2018
Response from Reservations on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Mohamed, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a convenient stay. Hotel near to metro station and restaurants by 10 min walking. Cooperative staff.
Stayed 4 nights in Jun 2018
Response from Lavender Management. on 4 Jul,2018
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Aiyappa Alamanda on 26 Jun,2018
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our Expectation will definitely come back
Ms. Maya of FO is very accommodating. She granted our request to stay at higher floor and upgraded our room. It was worth staying in this hotel We are satisfied with the overall service, crews are all friendly Room was comfortable and clean
Response from Reservation on 4 Apr,2018
Dear Guest, Thank you for your feedback. We value the feedback of our guests in a continuous effort to provide the best service and hospitality. We look forward to welcoming you to Lavender Hotel, Warm Regards Lavender Management.

4/10 Poor

Woonyong

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2018
Response from Reservation on 4 Apr,2018
Dear Guest, Thank you for your feedback. We value the feedback of our guests in a continuous effort to provide the best service and hospitality. We look forward to welcoming you to Lavender Hotel, Warm Regards Lavender Management.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
When we arrived no room was ready for us, however the hotel staff did not tell us that they just told us to have a seat while they processed our check in. After waiting for 20mins we asked what was happening and that was when we were told the room was not ready but wouldn’t be long. Another 45min waiting and we finally had a room. Room was fine but the hotel is tired and could use a renovation. Each day they would also only give us one towel for two people and we had to ring to request a second one each time.
Stayed 3 nights in Nov 2017
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Kugathaas

Liked: Staff & service, property conditions & facilities, room comfort
Good atmosphere & Friendly Services.
EVERYTHING O.K, Except there is room for the Toilet could be clean & Teke care !!!
Stayed 3 nights in Jan 2018
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a great price
Great one night stay and hotel was in a great place not too far from downtown dubai. Staff was great as well.
Stayed 1 night in Dec 2017
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, you can't go wrong
Lovely hotel, thoroughly enjoyed my stay, the staff are so friendy
Stayed 2 nights in Nov 2017
Response from Aiyappa Alamanda on 7 Apr,2019
Dear Guest, Thank you for your feedback. We value the best service and hospitality. We look forward to welcoming you to the Lavender Hotel, Warm Regards Lavender Management.