Lounge
Check availability

Reviews of Nihal Hotel

3 out of 5
Nihal Hotel
Between Al Rigga and Al Maktoum Road, Dubai

Reviews

6.2
Rating 10 - Excellent. 15 out of 106 reviews" "
Rating 8 - Good. 32 out of 106 reviews" "
Rating 6 - Okay. 22 out of 106 reviews" "
Rating 4 - Poor. 19 out of 106 reviews" "
Rating 2 - Terrible. 18 out of 106 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

hassan

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 24 nights in Jan 2024

8/10 Good

Saleem, Brooklyn

Stayed 1 night in Dec 2023

2/10 Terrible

Blessing

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

2/10 Terrible

Ahmed

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are nice and quick to bring you what you need. Everything else is horrible. I stayed 3 nights and each night it became a ritual to kill 2-5 cockroaches daily. Even tho my budget was tight, I would have stayed elsewhere.
Stayed 4 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
If u want to save money (Not worth it)
This hotel should be rated as 1☆. This is NOT a FAMILY hotel. The interior is so outdated and old school. The room had broken drawer. Bathroom Bidet spray was dripping rarher leaking. Toilet would not flush. The room had a false ODOR. You step out the hotel and your surrounded by women who provide sensual services. Hotel itself had mutiple south asian style Bar, where u watch girls dancing (Wont even call it a dance). Over all the location and price was ok but never again. YOU have been warned too.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! There were bed bugs, dirty sheets, dirty towels and staff didn’t do anything about it!
Stayed 1 night in Aug 2023
Response from Lekh Raj on 1 Sept,2023
Dear MR. AliWarm greetings from Nihal Hospitality!!!Thank you very much for sharing your review regarding your most recent experience at our property. Please be assured that we have noted all your valuable comments. We always strive to provide the best service to our guests. We look forward to welcoming you soon on your next visit to Dubai!Thanks & Kind RegardsLekh Raj

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from lekhraj on 10 Aug,2023
Dear MohamedWarm greetings from Nihal Hospitality!!!Thank you for sharing your experience online. We have noticed that you have given a low score, it will better if we can have some comments or reasons for the lower score.We truly appreciate your kind feedback. Once again thank you for having stayed with us and we look forward to welcoming you back shortly!Thanks & Kind RegardsLekhraj BhardwajGeneral Manager

8/10 Good

Iftakhar Nadime

Stayed 3 nights in Jul 2023
Response from lekhraj on 10 Aug,2023
Dear Mr. IftakharWarm greetings from Nihal Hospitality!!!Thank you for sharing your experience online. We are pleased to hear that you had a wonderful time at Nihal Hotel.We truly appreciate your kind feedback. Once again thank you for having stayed with us and we look forward to welcoming you back shortly!Thanks & Kind RegardsLekhraj BhardwajGeneral Manager

4/10 Poor

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Taufeq

Disliked: Cleanliness, property conditions & facilities
Stayed 14 nights in Apr 2023

4/10 Poor

MOHAMMED

Liked: Staff & service
Disliked: Property conditions & facilities
The bed is very disappointing.
Location is good. Very old Hotel. Rooms are very big. But the beds are too small. Single bed is probable 90cm & double bed is 120cm. The bed is disappointing.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ha

Stayed 1 night in Mar 2023

4/10 Poor

Haisam

Stayed 5 nights in Feb 2023

2/10 Terrible

REZA

Disliked: Cleanliness, amenities, property conditions & facilities
dirty bathroom. water coming from bathroom celling. tabs broken. lots of cockroaches in the room.
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Bad stay
Bugs, cockroaches every day. There must be a nest somewhere in the room or outside the room
Stayed 3 nights in Dec 2022

2/10 Terrible

Tahir

Stayed 5 nights in Dec 2022

6/10 Okay

CHANTAL, jbeil

2/10 Terrible

mohhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking
Stayed 3 nights in Oct 2022

10/10 Excellent

naeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from lekhraj on 30 Sept,2022
Dear Mr. NaeemWarm greetings from Nihal Hospitality!!!Thank you for your review and we appreciate your feedback and giving us a full score! Please consider us your second home in Dubai and we look forward to your return. We look forward to welcoming you soon on your next visit to Dubai!Thanks & Kind RegardsLekhraj BhardwajGeneral Manager

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Alghezi, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ppl and a good service ! The night shift manger is a gentlemen
Stayed 1 night in Dec 2020

8/10 Good

MOHAMMED NADEEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Steve on 5 Oct,2020
Dear Mr.Nadeem Thank you very much for your amazing review. We look forward to welcoming you and your family for your next stay! Best Regards Reservation Team

10/10 Excellent

abdeljalil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Steve on 2 Oct,2020
Dear Mr.Abdeljalil , Thank you very much for your amazing review. We look forward to welcoming you and your family for your next stay! Best Regards Reservation Team

8/10 Good

Rached

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2020
Response from Steve on 2 Oct,2020
Dear Mr Rached Thank you very much for your amazing review. We look forward to welcoming you and your family for your next stay! Best Regards Reservation Team.

2/10 Terrible

Jeno Mesty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Jamaica on 14 Jul,2020
Thank you for staying in NIhal Hotel.

6/10 Okay

Ibrahim

Liked: Room comfort
They didn't provide mini bar. In photo there is sofa but in actual it was an empty big room. When we left for breakfast they locked our room, we cannot access it and we need to go down to let the reception give us access again.
Stayed 1 night in Jun 2020
Response from Jamaica on 14 Jul,2020
Dear Guest, Pardon for the inconvenient cause during your stay. In regards to your concern, deluxe type can be requested upon check in. For room access, you can advise the reception for the same.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from The Management on 14 Mar,2020
Dear Ms. Maureen, Thank you very much for your amazing review. We look forward to welcoming you and your family for your next stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 6 nights in Jan 2020

8/10 Good

ROBINS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Friendliness and cleanliness., only water pressure from Comfort Rooms are not that good. Overall ok
Stayed 1 night in Nov 2019
Response from Arun Kumar on 30 Nov,2019
Dear Guest, Thank you for your valuable feedback & appreciation. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. We hope to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very niece hotel than you I love it ......................
Stayed 7 nights in Sep 2019
Response from Arun Kumar on 30 Nov,2019
Dear Guest, Thank you for your valuable feedback & appreciation. We hope to welcome you again.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2019
Response from NINO on 9 Oct,2019
Dear Guest, We would like to thank you for your recent stay at Nihal Hotel. It was truly a pleasure to have served you. We valuable your feedback and it help us to motivate to serve our guests better in the future. Your feedback is truly a treasure to us. We continue to be committed to all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, The Management

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Nino on 24 Sept,2019
Dear Guest, We would like to thank you for your recent stay at Nihal Hotel. It was truly a pleasure to have served you. We are looking forward to your next visit and wish you the best in your business and personal endeavors.

4/10 Poor

Verified traveller

Stayed 4 nights in Apr 2019
Response from NINO on 1 May,2019
Dear Guest, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one. Warmest regards, The Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Every thing was good but linens and towels.they were clean but too old. Toilet flush was a bit challenge.
Stayed 2 nights in Apr 2019
Response from NINO on 1 May,2019
Dear Guest, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one. Warmest regards, The Management

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Area with easy access to metro, lots of facilities locally, nice hotel. At the end of the day, this is a brilliantly priced hotel.
Stayed 3 nights in Apr 2019
Response from Amit on 27 Apr,2019
Dear Guest, Thank you indeed for sharing such an encouraging feedback of your stay at Nihal Hotel. We look forward to welcome you again and delight with our hospitality.

6/10 Okay

Ehsan

Disliked: Property conditions & facilities
Never going back.
Room was smelly.
Stayed 1 night in Apr 2019
Response from NINO on 22 Apr,2019
Dear Guest, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one. Warmest regards, The Management

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from Nino on 19 Apr,2019
Thank you for staying with us at Nihal Hotel on your recent trip and for posting your feedback, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only locations to the City and airport Close the shop and shopping and a lot of the restaurant
Stayed 2 nights in Mar 2019
Response from Nino on 19 Apr,2019
Thank you for staying with us at Nihal Hotel on your recent trip and for posting your feedback, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff was very nice helped us with luggage laundry and the check in was not until 2Pm we arrived at the hotel at 8 am they checked us in 9am! Very good hotel service totally worth it! Helped us with tax services too
Stayed 2 nights in Mar 2019
Response from NINO on 4 Apr,2019
Dear Guest, Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests, it will make us aware on the actual guest experience. We looked forward to welcome you again here at Nihal Hotel. Warmest regards, The Management

6/10 Okay

Samer

Liked: Staff & service
Disliked: Cleanliness
2 Nights at Nihal Hotel
Staff are friendly but hotel is old and they didn't clean the room well. There were few insects in the room
Stayed 2 nights in Mar 2019
Response from NINO on 4 Apr,2019
Dear Mr. Samer, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one. Warmest regards, The Management

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure in the bath room was very low. The flush (toilet) didn't work. The reception was notified 3 times. The night club inside the hotel was open until 3 am. Loud noises disturbed sleep. Loud bass sound caused the furniture to vibrate. The breakfast coffee is not palatable. The variety of the breakfast was poor. The toaster didn't work properly.
Stayed 2 nights in Mar 2019
Response from Amit on 13 Mar,2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We regret the fact that we did not lived upto your expectation. We have also noted your comments regarding the noise and variety in breakfast. Rest assured, that the issue has been raised with concerned departments to address. We hope that have an opportunity to serve you again and regain the lost confidence.

4/10 Poor

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean noisy few roaches in the room pretty old place
Stayed 1 night in Feb 2019
Response from Amit on 26 Feb,2019
Dear Mr Amir, We thank you for choosing to stay with us and sharing the feedback. We regret that the we could not lived upto your expectations. We have taken note of your feedback and rest assured corrective measures will be taken to avoid the issues like this in future. We look forward to welcome you back and restore your lost confidence in Nihal Hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Indian food
The best part about this hotel is the Indian food in the restaurant, the service is also very good. The hotel is generally very tired and in need of an update.
Stayed 6 nights in Feb 2019
Response from Amit on 16 Feb,2019
Dear Guest, Thank you for writing to us and sharing an encouraging feedback of your stay. We have taken a note of your comments regarding Hotel structure. We look forward to welcome you soon.

4/10 Poor

Mohammad

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty
Very dirty! Not worthy it! But the staff are nice .
Stayed 1 night in Oct 2018
Response from Amit on 30 Jan,2019
Dear Mr Mohammad, We thank you for staying with us and sharing the feedback. While we thank you for appreciating our colleagues, we regret the fact that you did not like the cleanliness of the hotel. We look forward to welcome you again to restore the lost confidence in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, near to super market , restaurants and mainly Metro station.
Stayed 6 nights in Jan 2019
Response from amit on 27 Jan,2019
Dear Guest, Thank you for staying with us and sharing your valuable feedback. We look forward to welcome you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient but basic-but I only stayed overnight so ok for me
Stayed 1 night in Jan 2019
Response from Nino on 14 Jan,2019
Dear Guest, Thank you for sharing your experience from your stay with us. Thank you for the kind review to our hotel. It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests, it will make us aware on the actual guest experience. We looked forward to welcome you again here at Nihal Hotel. Warmest regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He has good place near to metro station of el regga . And near to popular street who has supermarket . And restaurant . I think it good place .
Stayed 9 nights in Oct 2018
Response from Amit on 4 Nov,2018
Dear Guest, Thank you for taking time out of your busy schedule to share your feedback. We are delighted to know that you have appreciated the central location and restaurant of our hotel. We look forward to welcome you back in not so distant future.

2/10 Terrible

Sabrina, Dubai,Deira,niha hotell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel have a cockroach and Shetty customer service and water leakage from the roof،
Stayed 1 night in Oct 2018
Response from Lekhraj on 23 Oct,2018
Dear Ms Sabrina, We are extremely sorry to hear your experience during your stay with us. Thank you for sharing and letting us know this issue. Rest assured, you would not face the issue when you stay next time with us.

6/10 Okay

Aamir

Ok not a good place.
Response from Nino on 12 Jun,2018
Dear Guest, First and foremost, we apologize for the unpleasant experience while you are in stay here in our property. We respect your review and we value your feedback as we continuously strive to improve our facilities through comment provided by our guest. By this we will make us aware on actual guest experience. We look forward to welcome you again here and we promise to make our service and make your stay a pleasant one. Warmest regards, The Management

10/10 Excellent

Thomas, Krakow, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Deira.
Very much enjoyed my 12 night stay in this hotel. Very big room - much bigger than average in Dubai. Great amenities - outside swimming pool, multi-cuisine in house restaurant & the most important for me: Great breakfast which is a combination of continental breakfast (toast, eggs, jam, croissants, magdalenas/muffins, pancakes, sausages, baked beans etc) with Indian breakfast (chicken keema or fry, chana dal, rice with curry, noodles with vegetables etc). Though I am European I truly loved the Indian part. Service and reception staff very helpful & customer oriented.
Stayed 12 nights in Mar 2018
Response from Nino on 16 Apr,2018
Dear Mr. Thomas, We would like to thank you for your recent stay at Nihal Hotel. It was truly a pleasure to have served you. Thank you so much for choosing us for your stay in Dubai and taking time to write your precious feedback. We are thrilled and delighted to hear that you had a great time with us. We valuable your feedback and it help us to motivate to serve our guests better in the future. Your feedback is truly a treasure to us. We continue to be committed to all our guests with the highest standard of service in the industry. We would love to hear from you and hope for the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Warm Regards, Management