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Reviews of Pullman Sharjah

5 out of 5
Pullman Sharjah
Al Taawun Street, Sharjah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 162 reviews" "
Rating 8 - Good. 21 out of 162 reviews" "
Rating 6 - Okay. 11 out of 162 reviews" "
Rating 4 - Poor. 3 out of 162 reviews" "
Rating 2 - Terrible. 8 out of 162 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liiban

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Fadi Msharafie Hotel Manager on 15 Apr,2024
Dear Mr. Liiban,Thank you very much for rating us on Expedia.Fadi Msharafie Hotel Manager

10/10 Excellent

bach heng, yul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel! Staff very helpful and welcome
Stayed 3 nights in Mar 2024
Response from Fadi Msharafie Hotel Manager on 18 Mar,2024
Dear Bach Heng,What a wonderful review of our heartist at Pullman sharjah, I am really happy that we fulfilled your expectations.

10/10 Excellent

ARIF, setauket

Great choice . Excellent staff and facilities
Stayed 1 night in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Mr. Arif,What we appreciate most is your confirming our efforts in consistently deliver the best customer service.

10/10 Excellent

ARIF, setauket

Liked: Amenities
Excellent in every way
Stayed 1 night in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Mr. Arif,Excellent service is what we strive to be known for

10/10 Excellent

Robina

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast it’s a blend between east meets west
Stayed 1 night in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Robina,Personalized service and yummy dishes is what we love to do to make our valued guests happy.

6/10 Okay

GURPREET

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Mr.gurpreet,Thank you for rating us on this platform.

6/10 Okay

Sadiq

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I wasn't impressed at all; it doesn't meet the standards of a 5-star hotel. The carpets in the hallways and room weren't very clean. However, the staff, especially the bellboy, were friendly, and room service was efficient. We were moved to a suite after several complaints of loud construction noises in our original room. Overall the hotel was ok. It is in a good location.
Stayed 3 nights in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Mr. Sadiq, Thank you very much for your feedback and regarding the carpets in the hallways and cleaning services. I take each and every review seriously. I have shared your comment with my team as we are always looking for ways to improve and strive for perfection.

10/10 Excellent

varinder

Liked: Cleanliness, staff & service, property conditions & facilities
Like the place very well nice staff every thing easy I will come back to stay
Stayed 2 nights in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Mr. Varinder,We look forward to welcoming you back in the future.

10/10 Excellent

Aaeshah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best stay, the staff was super friendly, kind and helpful. Excellent car parking service, staff, room was clean. With all the noise outside I have to say our stay was phenomenal because the room was super quiet and the building is clearly built well with clients in mind. One of the best hotels, will be staying here again.
Stayed 2 nights in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Ms.Aaesha,We look forward to welcoming you back in the future

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Friendly staff at a professional level !
Stayed 1 night in Feb 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Ms.Randa, Thank you very much for rating us on this platform. Hotel Manager

10/10 Excellent

MAHA

Stayed 12 nights in Jan 2024
Response from Fadi Msharafie Hotel Manager on 1 Mar,2024
Dear Ms.Maha,Thank you very much for rating us on this platform.

10/10 Excellent

Sychelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Fadi Msharafie Hotel Manager on 1 Feb,2024
Dear Ms.Sychella, Thank you very much for rating us on this platform.

10/10 Excellent

Hatem, Makkah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Fadi Msharafie Hotel Manager on 1 Feb,2024
Dear Mr.Hatem,Excellent service is what we strive to be known for

8/10 Good

Abdalla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Sometimes they don't completely clean the room.They dont clean if something is left to be cleaned
Stayed 3 nights in Jan 2024
Response from Fadi Msharafie Hotel Manager on 1 Feb,2024
Dear Mr.Abdulla ,I am concerned about the points that you mentioned. I am sorry your stay was not as positive as we would have liked. I would like to look further into the issues presented.

10/10 Excellent

AMAR A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel in Sharjah . 9.5/10.
A very nice hotel with good services , friendly staff . Hotel building seems new and maintnaed well . Breakfast has good options , including many for vegetarians. Location is in Sharjah ,locality around seems residential. Sharjah is little far ( 20-40 minutes) from tourist places of Dubai
Stayed 2 nights in Jan 2024
Response from Fadi Msharafie Hotel Manager on 1 Feb,2024
Dear Mr.Amar,It truly warms our hearts to know that we were able to provide you quality service

8/10 Good

abdul salam, doha

Stayed 2 nights in Jan 2024
Response from Fadi Msharafie Hotel Manager on 1 Feb,2024
Dear Mr.Abdulsalam,Thank you very much for rating us on this platform.

10/10 Excellent

khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sharjah
As usual hotel and staff are amazing Only my concern is that housekeeping need to improve and I mentioned that to the supervisor 2 days shampoo bottle was empty and not refill and not add toilet paper
Stayed 2 nights in Dec 2023
Response from Fadi Msharafie Hotel Manager on 31 Dec,2023
Dear Mr.Khaled,Our goal is to provide our guests with exceptional service, We value your feedback as this allows us to improve our services.

10/10 Excellent

Haitam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good view to the lagoon and great service
Stayed 2 nights in Dec 2023
Response from The Management on 27 Dec,2023
Dear Guest,Thank you so much for taking the time to review us.We are utterly delighted to read your review, we are looking forward to welcoming you again.Warm Regards

10/10 Excellent

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay like nowhere else!
Can't have enough superlatives is the summary of our short stay. Everyone from the entrance, reception or the manager to the restaurant where we had our breakfast went out of the way to make us feel special even to the point of making us feel ashamed at times. Will definitely stay here again. No questions. Sean and Athira in the Al Khan restaurant special thanks and regards. Extra courteous and ever so helpful.
Stayed 1 night in Dec 2023
Response from The Management on 27 Dec,2023
Dear Guest,Thank you so much for your kind rating and review. We are grateful that you enjoyed your stay with us.We strive hard to ensure all our guests can have a memorable stay and we are glad you experienced the same.We will convey your regards to the team and we hope you will give us a chance to welcome you again.Warm Regards

10/10 Excellent

Haitam

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice rooms and good breakfast
Stayed 1 night in Dec 2023
Response from The Management on 27 Dec,2023
Dear Guest,Thank you so much for taking the time to review us.We are utterly delighted to read your review and will convey your regards to the team. We are looking forward to welcoming you again.Warm Regards

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good service and awesome staff
Stayed 5 nights in Dec 2023
Response from The Management on 27 Dec,2023
Dear Guest,Thank you so much for taking the time to review us.We are utterly delighted to read your review and will convey your regards to the team. We are looking forward to welcoming you again.Warm Regards

10/10 Excellent

Mohammed Nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kind lady at the front desk allowed me to check in 4 hours early. Excellent service throughout from house keeping to the doormen. Will stay again.
Stayed 6 nights in Dec 2023
Response from Fadi Msharafie Hotel Manager on 16 Dec,2023
Dear Mr.Mohammed ,We are thrilled that you had a great experience at our hotel, Providing excellent service is our top priority!

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Fadi Msharafie Hotel Manager on 16 Dec,2023
Dear Mr.Fatima,Thank you very much for rating us on this platform.

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is quite nice. Staff was polite and helpful. Breakfast was great. Amenities (pool and Gym) are quite small for such a large hotel. The location is very noisy, and prone to huge traffic jams. However many practical shops in the area (markets, pharmacies, F&B outlets). I suppose that what you could expect for this part of Sharjah.
Stayed 1 night in Nov 2023
Response from Fadi Msharafie Hotel Manager on 30 Nov,2023
Dear Sylvain,We are thrilled that you had a great experience at our hotel, Providing excellent service is our top priority!Fadi Msharafie Hotel Manager

8/10 Good

Amina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained
Response from Fadi Msharafie Hotel Manager on 30 Nov,2023
Dear Ms. Amina,Thank you very much for visiting Pullman Sharjah

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Fadi Msharafie Hotel Manager on 30 Nov,2023
Dear Mr.Saeed,Thank you very much for rating us on this platform.

10/10 Excellent

Adeel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The hotel was brilliant for the money. Overall it was a big size hotel the rooms were very spacious and clean, with valet parking
Stayed 1 night in Oct 2023
Response from Fadi Msharafie Hotel Manager on 2 Nov,2023
Dear Mr.Adeel,We are thrilled that you had a great experience at our hotel, Providing excellent service is our top priority!

10/10 Excellent

Wendingoudi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Oct 2023
Response from Fadi Msharafie Hotel Manager on 2 Nov,2023
Dear Mr. Wendingooudi,Thank you very much for visiting Pullman Sharjah

10/10 Excellent

Shashank

Stayed 1 night in Oct 2023
Response from Fadi Msharafie Hotel Manager on 2 Nov,2023
Dear Mr. Shashank,Thank you very much for rating us on this platform.

10/10 Excellent

khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Great staff and great place
Stayed 4 nights in Oct 2023
Response from Fadi Msharafie Hotel Manager on 2 Nov,2023
Dear Mr. Khalid,Thank you very much for sharing such kind words with us.

10/10 Excellent

Mohammad, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All was very good
Stayed 1 night in Sep 2023
Response from Fadi Msharafie Hotel Manager on 30 Sept,2023
Dear Mr. Mohammad ,Excellent service is what we strive to be known for

8/10 Good

Shaikh Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Fadi Msharafie Hotel Manager on 30 Sept,2023
Dear Mr. Mohamed,Thank you very much for rating us on this platform.

2/10 Terrible

Thair

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staffs are so bad. They didn’t receive confirmation from expedia and couldn’t deal with that
Stayed 1 night in Sep 2023
Response from Fadi Msharafie Hotel Manager on 30 Sept,2023
Dear Thair,I am concerned about the points that you mentioned. I am sorry your stay was not as positive as we would have liked. I would like to look further into the issues presented.

4/10 Poor

hesham

Disliked: Staff & service, property conditions & facilities
Staff not helpfully
Stayed 1 night in Aug 2023
Response from Fadi Msharafie Hotel Manager on 28 Aug,2023
Dear Mr.Hesham,Although the majority of our reviews tend to be favorable, we take very seriously when a guest expresses dissatisfaction during their stay,

8/10 Good

Abdulhamid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Fadi Msharafie Hotel Manager on 1 Jul,2023
Dear Mr. Abdulhamid ,Thank you very much for rating us on this platform.

10/10 Excellent

vahid

Stayed 5 nights in May 2023
Response from Fadi Msharafie Hotel Manager on 19 Jun,2023
Dear Mr.Fahid,Thank you very much for rating us on this platform.

2/10 Terrible

Shahrukh

Disliked: Staff & service, amenities, property conditions & facilities
Firstly the room was not cleaned because When i checked in on the side table of bed there was someone Nails which is not acceptable its really unhygienic Secondly the one of the Staff Behavior was really Aggressive and bad i Ordered from talabat so the guy from the delivery kept my Food in the reception and told me its there so i went the to collect the order and so i ask the guy about the order i told me it here and then someone came from the desk and start asking me the room number i told him and he looked at the order and told me that its not mine in a very bad way and i told hom that its mine order i can the on the reciept and i ordered with the room num. But he start arguing with me and took the food and start looking at the bill amd telling me that there is not your room number and i told him brother its mine . And after there other guy came and told him its his . this is really Bad behavior from the staff and after paying this much money for the 5 star hotel its really useless and waste of money and thirdly i called the reception to request that can i checkout 1 Pm But he ignored my request and didnt even listened . and fourth in the morning i came to hotel and my room was locked couldn't able to Access and i called the reception and they kept me waiting . late service i really got upset regarding my trip. Extremely worse experience.
Response from Fadi Msharafie Hotel Manager on 28 May,2023
Dear Mr. Shahrukh,I am concerned about the points that you mentioned. I am sorry your stay was not as positive as we would have liked. I would like to look further into the issues presented.

10/10 Excellent

Hakeem, East Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from Fadi Msharafie Hotel Manager on 2 May,2023
Dear Mr. Hakeem,Thank you very much for rating us on this platform.

10/10 Excellent

Emine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing from A to Z.
Stayed 6 nights in Mar 2023

10/10 Excellent

Yosdania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Espectacular, todo me gusto. Gracias!!
Stayed 6 nights in Mar 2023

2/10 Terrible

sameera

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Fadi Msharafie Hotel Mana on 1 Apr,2023
Dear Ms.Sameera,Although the majority of our reviews tend to be favorable, we take very seriously when a guest expresses dissatisfaction during their stay.

10/10 Excellent

Mamadou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and nice place to stay
Stayed 1 night in Mar 2023
Response from Fadi Msharafie Hotel Manager on 1 Apr,2023
Dear Mr. Mamadou,What a wonderful review of our staff and services, I am really happy that we fulfilled your expectations

8/10 Good

Adel

Stayed 1 night in Mar 2023
Response from Fadi Msharafie Hotel Manager on 15 Apr,2023
Dear Mr. Adel,Thank you very much for rating us on this platform.

10/10 Excellent

Nahid

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Fadi Msharafie Hotel Manager on 1 Apr,2023
Dear Ms.Nahid,Thank you very much for rating us on this platform.

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast is poor
Stayed 5 nights in Feb 2023
Response from Fadi Msharafie Hotel Manager on 1 Apr,2023
Dear Mr. Alexander,I can assure you that this is not a typical experience at Pullman Hotel and we will be sure to address these challenges with our team to ensure this is not occur again.

6/10 Okay

Fetum

Disliked: Cleanliness, property conditions & facilities
I was here 2020 & the place was much clearer then this time around. Let’s just say hotel needs cleaning specially bathroom.
Stayed 12 nights in Feb 2023
Response from Fadi Msharafie Hotel Manager on 1 Mar,2023
Dear Fetum,Please rest assured that we have taken the appropriate measures to address the problem with the team in order to prevent any future occurrence

10/10 Excellent

Kathy

Stayed 4 nights in Feb 2023
Response from Fadi Msharafie Hotel Manager on 1 Apr,2023
Dear Ms.Kathy,Thank you very much for rating us on this platform.Fadi Msharafie Hotel Manager

10/10 Excellent

Assef, Tripoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Fadi Msharafie Hotel Manager on 1 Apr,2023
Dear Ayesha,Thank you for taking the time for rating Pullman Sharjah on Expedia

10/10 Excellent

Subramaniyam

Stayed 1 night in Jan 2023

8/10 Good

Prudence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was amazing and the staff was very helpful, the only disappointing thing not just unique to them alone is information if only provided upon enquiry it’s unlike back in the day when you check in a hotel you receive an orientation if your room the hotel and any other services. Apart from that all was great and to top it up was the Friday night dinner .. superb
Stayed 5 nights in Dec 2022
Response from Fadi Msharafie Hotel Manager on 29 Jan,2023
Dear Prudence,Thank you very much for sharing such kind words with us, and your other comments regarding the lack of information from our staff will be taken into consideration moving forward