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Reviews of Raviz Center Point Hotel

4 out of 5
Raviz Center Point Hotel
Khalid Bin Al Waleed Street, Bank Street, Dubai

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 140 reviews" "
Rating 8 - Good. 45 out of 140 reviews" "
Rating 6 - Okay. 17 out of 140 reviews" "
Rating 4 - Poor. 5 out of 140 reviews" "
Rating 2 - Terrible. 12 out of 140 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel compelled to share my recent experience at Raviz Central Hotel on Expedia to ensure others are aware of the shocking state of the accommodations. My stay was nothing short of a nightmare. The walls were covered in dirt, and the floor seemed untouched by any form of cleaning. Immediately alerting the staff, I was relocated to another room, only to be met with an overpowering mold odor that triggered immediate coughing. Graciously, the hotel staff upgraded me to a suite, but even this fell short of the cleanliness one would expect from a four-star establishment. The attached pictures tell the story better than words ever could. Despite the friendly demeanor of the staff, the conditions of the rooms were inexcusable. It took over an hour to secure a room where I could attempt to get some rest, and by then, it was already 3 am. With a check-out time of 7 am, I barely had any time to recover from the ordeal. I want to emphasize that my complaint lies solely with the condition of the rooms. The staff was understanding and polite throughout, but the cleanliness standards were far below what one would expect from a hotel of this caliber. In the interest of transparency and the well-being of fellow travelers, I encourage you to think twice before booking a stay at Raviz Central Hotel. It pains me to write this review, but I believe it is crucial for others to be aware of the state of the accommodations.
Stayed 1 night in Nov 2023
Response from Nikhil Madaan on 23 Nov,2023
Dear Ms. Diana,Thank you for taking the time to share your feedback about your recent stay at Raviz Center Point Hotel. We sincerely apologize for the inconveniences you experienced, and we appreciate your honesty in bringing these issues to our attention.We want to extend our deepest apologies for the subpar cleanliness standards you encountered during your stay. Your experience does not align with the high standards we strive to maintain. Please be assured that we take your concerns seriously, and we have already initiated a thorough investigation into the matters you've highlighted.We are genuinely sorry for the difficulties you faced in securing a comfortable room promptly. Your feedback is invaluable, and it serves as a crucial reminder for us to continuously improve our processes and ensure a smoother guest experience.We are glad to hear that our staff demonstrated understanding and politeness throughout the situation. However, we understand that their demeanor does not compensate for the unacceptable condition of the rooms. Rest assured, we are actively addressing the issues raised to prevent any recurrence in the future.In recognition of your ordeal, we would like to offer our sincere apologies and express our gratitude for your patience. We will be reaching out to you directly to discuss possible compensation or alternatives to make amends for the shortcomings you experienced during your stay.Your feedback is vital in helping us identify areas for improvement, and we genuinely appreciate your contribution to our ongoing efforts to enhance the quality of our services. We hope you will consider giving us another opportunity to provide you with the exceptional experience we aspire to deliver.Once again, we apologize for falling short of your expectations and appreciate your understanding.Warm regards,Nikhil Madaan,Operations Manager,Raviz Center Point Hotel.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Average hotel not up to a 4 star level
Breakfast was not up to international standards. We felt like a 3 star hotel overall.
Stayed 2 nights in Oct 2023
Response from Nikhil Madaan on 14 Nov,2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Raviz Center Point Hotel. We genuinely appreciate your input as it helps us identify areas for improvement.We are sorry to learn that your experience, particularly with our breakfast, did not meet your expectations. Our goal is to provide a dining experience that aligns with international standards, and we regret any shortcomings in this regard. Rest assured, your comments have been shared with our culinary team for immediate review and enhancement.Your perception of our hotel as a 3-star establishment is disheartening, and we sincerely apologize for any aspects that may have contributed to this perception. We are committed to consistently providing a four-star experience, and we will use your feedback to identify areas where we can make necessary improvements.We value your feedback and take it seriously. Our team is dedicated to ensuring our guests have a positive and memorable stay, and we regret any instances where we fell short during your visit.If you have specific details about your experience that you would like to share or if there are particular aspects you feel we could address, please feel free to contact us directly. Your insights will be instrumental in our ongoing efforts to enhance our services.Once again, we appreciate your feedback, and we hope for the opportunity to welcome you back and provide an improved experience in the future.Best regards,Thanks and regards,Nikhil Madaan Operations ManagerRaviz Center Point Hotel.

8/10 Good

Tahir

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Nikhil Madaan on 16 Oct,2023
Dear Mr. Tahir,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Tahir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nikhil Madaan on 9 Oct,2023
Dear Mr. Tahir,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Lee Lian

Stayed 1 night in Oct 2023
Response from Nikhil Madaan on 5 Oct,2023
Dear Mr. Lian,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

6/10 Okay

Shanavas

Stayed 1 night in Sep 2023
Response from Nikhil Madaan on 9 Oct,2023
Dear Mr. Shanavas,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Sabarinath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty good stay. Friendly staff and clean rooms
Stayed 4 nights in Sep 2023
Response from Nikhil Madaan on 20 Sept,2023
Dear Mr. Sabarinath,We truly appreciate you taking the time to share your thoughts about your recent stay at Raviz Center Point Hotel. We are delighted to hear that you had a "pretty good" experience during your time with us.Our dedicated team works hard to ensure our guests feel welcome, and we're pleased to know that you found our staff friendly. Maintaining cleanliness and hygiene standards is of utmost importance to us, so we're happy that you found our rooms to be clean and comfortable.Your feedback is greatly appreciated, as it encourages us to continue delivering exceptional service. If there's anything specific that stood out during your stay or any suggestions you may have to make your future visits even better, please don't hesitate to share.We look forward to welcoming you back to Raviz Center Point Hotel on your next visit and exceeding your expectations once again.Thanks and regards,Nikhil Madaan Operations ManagerRaviz Center Point Hotel.

10/10 Excellent

Manish

Stayed 1 night in Sep 2023
Response from Nikhil Madaan on 18 Sept,2023
Dear Mr. Manish.Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

8/10 Good

pranabesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 1 night in Jul 2023
Response from Nikhil Madaan on 9 Aug,2023
Dear Mr. Pranabesh,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Jumana

Stayed 1 night in Jul 2023
Response from Nikhil Madaan on 3 Aug,2023
Dear Ms. Jumana,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Rajnarine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 1 night in Apr 2023
Response from Nikhil Madaan on 13 Apr,2023
Dear Mr Rajnarine,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy you enjoyed your stay and look forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

4/10 Poor

Musbah

Stayed 1 night in Feb 2023
Response from Nikhil Madaan on 27 Mar,2023
Dear Guest,Greetings from Raviz Center Point Hotel.Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret that you were particularly unhappy with your stay with us. Your feedback has been forwarded to all department heads and I assure you that your feedback is looked into with possible changes coming soon. Thanks and regards, Nikhil Madaan, Operations Manager.

2/10 Terrible

Ihab

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad experience had to go for another hotel as hygine level was terribly low. Insects all over
Stayed 8 nights in Dec 2022
Response from Nikhil Madaan on 31 Dec,2022
Dear Guest,Greetings from Raviz Center Point Hotel.Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were not happy with your stay. Your complaint has been forwarded to the Executive Housekeeper and Safety & Hygiene Manager and I assure you that your feedback is looked into with possible changes coming soon.I hope you enjoyed the remainder of your stay with us. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stopover on way to Europe
Convenient to train station just 6 or so stops from airport. Friendly attentive staff. Clean and well presented. Standard room needed a bit of maintenance but comfortable, upgraded to beautiful corner suite on way home - lovely. However no hot water in the morning on second stay. Breakfast good, starts being laid out from 7am. Train opens from 7am in case are needing to get back to the airport early.
Stayed 1 night in Dec 2022
Response from Nikhil Madaan on 30 Dec,2022
Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

chadi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Nikhil Madaan on 18 Oct,2022
Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Dhiraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Nikhil Madaan on 18 Oct,2022
Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

2/10 Terrible

Bhaskar

Stayed 1 night in Oct 2022

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Nikhil Madaan on 9 Sept,2022
Dear Guest,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

10/10 Excellent

Riyaz, Wandsworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff is cooperative. Specially bellboy Shamim was very helpful, very well spoken if anybody need help ask for bellboy Shamim.
Stayed 5 nights in Aug 2022
Response from Nikhil Madaan on 25 Aug,2022
Dear Mr Riyaz,Greetings from Raviz Center Point Hotel.Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back.Thanks and regards,Nikhil Madaan,Operations Manager.

6/10 Okay

Mohamed

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2022
Response from Nikhil Madaan on 15 May,2022
Dear Guest, Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were not particularly happy with your stay with us as you have marked us overall 6 rating out of 10. I would like to know more about your stay so we can get better in serving you. You may please share your detailed feedback on my email om@theravizhotels.com or simply reply to this message. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

6/10 Okay

Lester

Travelled with partner
Liked: Staff & service
The shower gets very hot, then cold, then hot...unstable...it's bothersome.
Stayed 15 nights in Mar 2022
Response from Nikhil Madaan on 16 Apr,2022
Dear Guest Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn that you were not particularly happy with the water temperature in the bathroom shower. Your feedback has been shared with the Chief Engineer and I assure that your feedback is looked into with possible changes coming soon. I hope you enjoyed the remainder of your stay with us. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

8/10 Good

Neil

Stayed 3 nights in Mar 2022
Response from Nikhil Madaan on 7 Apr,2022
Dear Mr Neil, Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

10/10 Excellent

Nadzeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like: location
Stayed 7 nights in Feb 2022
Response from Nikhil Madaan on 7 Apr,2022
Dear Guest Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Indian Hotel
This hotel is 100% Indian. The food, the people that work and stay at this hotel and all of the outside stores, environment. It felt like we were not in Dubai, it felt like we were in India. If this is in your liking, than you will enjoy. Personally, we struggled because we do not like this type of food. Also, the staff was not helpful at all. Could not even help us order a taxi. So if you want service, this is not the place. The pros of staying at this hotel is that you get a large room for the cheap price. So if you’re on a budget and don’t mind, this is the place for you. It is also close to glow garden which is 10 mins away and conveniently located in front of a hyper market and atms located all around.
Stayed 2 nights in Feb 2022
Response from Nikhil Madaan on 9 Apr,2022
Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I regret to learn about your experience and I assure that your feedback is looked into with possible changes coming soon. I hope you enjoyed the remainder of your stay with us. I along with my team look forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

8/10 Good

Verified traveller

Liked: Cleanliness
Near to downtown & metro, but over rated hotel
Stayed 1 night in Feb 2022
Response from Nikhil Madaan on 9 Apr,2022
Dear Guest, Thank you for your review and for choosing to stay with Raviz Center Point Hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcoming you back. Thanks and regards, Nikhil Madaan, Operations Manager.

4/10 Poor

Elsa

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Never again
Staff was friendly enough...asked for housekeeping and never came that day, after a long day i come back to a still unkept room withoutclean towels...coffee pots was disgusting....slimmy mold inside....breakfast was horrible. Tap water, limited variety, hot dogs as meat option, 1 person was cook, server, busboy, cleaner, and stocker
Stayed 6 nights in Nov 2021

10/10 Excellent

Naaznin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable - everyday cleaned - good breakfast and excellent customer service - very helpful and friendly. Would definitely stay there again
Stayed 8 nights in Nov 2021

2/10 Terrible

Abdulrahman, San francisco

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my Apple Watch and when I told them I’ll report the incident to police they returned it to my room so I decided to leave the hotel because it’s not safe I have my laptop and other stuff in the room and I couldn’t sleep that night and the duty manager instead of apologizing for this bad thing happened they reject to give me refund for 5 nights still in my booking Really the worst hotel I ever seen in my life
Stayed 10 nights in Nov 2021
Response from Nikhil on 29 Nov,2021
Dear Mr Abdulrahman, Greetings from Raviz Center Point Hotel. We had received your complaint for the missing apple watch while you were at the hotel and we informed you that we had checked CCTV cameras and found that no one except the housekeeping had entered your room. Next day you had come yourself at reception and informed us that you found your Apple watch. At that time you asked for refund for your remaining nights. We are operating the hotel since last 7 years and we have never faced any such complaint in the past. Also the housekeeping associate cleaning your room has been working with us for more than an year and always receives high appreciations from all our guest. In act our staff had also received an increment in their salary last month. So we have no reason to believe what you are saying is correct. While investigating the matter we had also told you that if you are not satisfied with our investigation you can call the police and we would support the police in investigating the matter further. But you found your missing watch the next day itself. Please refrain from directly accusing for any loss of personal items in future. Kindly note that you booked for a non refundable booking and refund in such cases is not possible. Should there be anything further to same, please feel free to get in touch. Thanks and regards, Nikhil Madaan, Operations Manager.

10/10 Excellent

Zakir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly staff
Stayed 10 nights in Nov 2021

6/10 Okay

MOHAMED

Disliked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Elsa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting
The hotel is dated and needs to be upgraded. I dont understand why its considered 4 stars...i would raye it at 3 stars....staff is nice.
Stayed 1 night in Oct 2021

10/10 Excellent

Magdalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Sama

Stayed 12 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Very Helpful
Stayed 4 nights in Apr 2021

10/10 Excellent

Mohammad Naaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities
Very Greedy hotel. First they refused to cancel the booking just 5 minutes after booking then they charged nearly the same price for date change which is ridiculous. Even after that they never included breakfast in the price. Over all very bad experience.
Stayed 4 nights in Feb 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse place ever I am chocked I was in Dubai but I felt like I was in the worse part of the world.. I have photos I will be posting... dirty sheets, dirty floor, stinky room, bad service, no parking onsite, water comes brown and gets yellowish out of the sink and the tub... dirty tub I will just let the photo and videos show what I went through... we got back in the car and drove around hotels and finally stayed at a beautiful property in business bay...
Stayed 13 nights in Dec 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Expectations vs reality
Disappointed..the bathroom was not properly cleaned. When i arrived, there was still hairs and stain on the tub..i could have found a better place for the same price...
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Stayed 8 nights in Dec 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only good think is the location, but other than that everything was very bad, housekeeping service is very bad and missing!!!!!
Stayed 7 nights in Dec 2020

2/10 Terrible

Priyanka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever
*MUST READ* Worst hotel I have been to. Never expected this whcih says it is a 4 star hotel. First everything here was Unprofessional, From staff to rooms everything here was bad. I this times of corona we want hygiene first, which was missing Completely. The staff at the reception itself was not wearing mask all the time. The room were even worst, I booked and asked for Non-smoking room and they gave me smoking room which was smelling bad. Bathrooms were leaking. Housekeeping staffs does not do their job properly, does not clean everything, does not vaccume, does not refill all stuff. Dont fall for the price please. IT IS NOT A FOUR STAR HOTEL. This all things are basic which every hotel does, but they dont even care. Location is best as it is close to main metro station and find everything around. But will never ever fall for the price, will only book branded hotels only.
Stayed 5 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2020
Response from Nikhil Madaan. on 26 Dec,2020
Dear Guest, Thank you for sharing the feedback. Regards.

10/10 Excellent

Girish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel at the best price.
Best hotel at the best price. One of the most cooperative staff I have ever seen.
Stayed 7 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located, on Main road - thus easy to get taxis. The Metro station was also within walking distance. Shops and restaurants closeby. This was the second time that we stayed, after being very happy at our first visit.
Stayed 3 nights in Jan 2020
Response from Nikhil M. on 29 Jan,2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you back for another memorable stay. Regards, Nikhil M.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff- clean room near metro and shopping mall have also small Swimming pool in the roof
Stayed 4 nights in Dec 2019
Response from Nikhil M. on 26 Dec,2019
Dear Guest, Thank you for your valuable feedback. regards, Nikhil M.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from nikhil on 26 Dec,2019
Dear Guest, Thank you for your valuable feedback. regards, Nikhil M.

10/10 Excellent

Nauzer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel was recommended by a friend and it did not disappoint us during our stay there! It is centrally located within walking distance to the Burjuman Metro Station/Mall and local shops. The room we had was neat and clean and felt homely; and so did the Hotel actually. Our thanks to the Hotel staff especially to Duty Managers, Ms.Seeta Mishra and Mr. Jinu along with the stewards and stewardesses at the Taste restaurant, housekeepers, bell boys and concierges for their warm hospitality and being always helpful & serving with a smile. Breakfast served was decent not lavish but could have included more variety. Overall a good pleasant experience :)
Stayed 5 nights in Nov 2019
Response from Nikhil M. on 5 Dec,2019
Dear Mr. Nauzer, Thank you for your feedback and kind words of appreciation. That's what keep us going. thanks and regards,

6/10 Okay

Toshi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Nikhil on 23 Nov,2019
Dear Mr. Toshi, I regret to know about your experience as this is not reflective of the level of service we are known for. Please accept our sincere apologies for the inconvenience you had. Also request you if you can elaborate what you felt was not upto the mark so we can look into the specific issues and ensure to improve them. thanks and regards, Nikhil Madaan, Front Office Manager, Raviz Center Point Hotel.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
Very impressed with the whole experience from the moment I walk in. Everyone was polite and professional. Every assistance I requested was treated with courtesy and efficiency. I would always when I visit Dubai be staying at the Raviz.
Stayed 6 nights in Nov 2019
Response from Nikhil on 23 Nov,2019
Dear Guest, Greetings from Raviz Center Point Hotel! We thank you for your valuable feedback. I am pleased to note that you had an enhanced experience during your recent visit to our Hotel. Our team endeavours to provide our valuable guests with the best experience possible and amazing facilities. I am glad to know that our services surpassed your expectations. Thank you once again. I along with my team do look forward for the pleasure of welcoming you back soon to our property for yet another wonderful stay. With Warm Personal Regards, Nikhil Madaan, Front Office Manager, Raviz Center Point Hotel.