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Reviews of Hotel Colonial Iguaçu

3.5 out of 5
Hotel Colonial Iguaçu
Rod. das Cataratas, Km 20, Parque Nacional do Iguacu, Foz do Iguaçu, PR

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 638 reviews" "
Rating 8 - Good. 270 out of 638 reviews" "
Rating 6 - Okay. 133 out of 638 reviews" "
Rating 4 - Poor. 51 out of 638 reviews" "
Rating 2 - Terrible. 21 out of 638 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jerry

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel location is good, about 15-20 minute walk to the Iguazu National Park ticketing area. The hotel is very basic in terms of building and room conditions and facilities. It is also far from city but very close to the airport. You get what you pay for so if your spending a couple of days visiting waterfalls and the bird park, and don’t want to pay for luxury, it’s ok to sleep and eat here.
Stayed 2 nights in Apr 2024
Response from Amanda on 24 Apr,2024
Hello Mr. Jerry! How are you?Thank you for your comments. We hope to see you in another opportunity Kindly, Colonial Team

6/10 Okay

Nikolas

Disliked: Cleanliness, staff & service
Shuttle wasnt there at arrival though i had email confirmation from them. On departure they pawned me off to the tour bus guys and they wanted to charge me. Room was old. Maid left used soap in shower. I think they gave me one of the worst rooms and location. Buffet was ok. Pools too. Though the did nothing about a bee hive where the ladder is. Thats the attitude they have. Location is perfect though. 1km from airport on the left. If they fail to pick u up. Also 1km to entrance to the falls. I took the bus for 5r and walked back when i saw how close it was. Reception wanted me to take a taxi for 30r. The plane noise and road noise can be blunted by ac. Noisy neighbors in echo-y hallway couldnt be. Had hot water. Wifi ok. They spoke limited english.
Stayed 2 nights in Apr 2024
Response from Amanda on 19 Apr,2024
Hello Mr. Nikolas! How are you? I'm sorry that your stay with us was not that good.We hope to see you in another opportunity Kindly, Colonial Team

10/10 Excellent

Adelaida, Hamtranck

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Amanda on 4 Mar,2024
Agradecemos sua avaliação.Sua opinião é muito importante para nós. Atenciosamente, Equipe Hotel Colonial Iguaçu

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for our stay. We used the free transportation from the airport. They have tour agency to set up activities for you. They have a shuttle to the Falls. They hired a driver for us to get us across to Argentina. The restaurant is open until midnight. We were starving when we arrived late. It was nice to have that available. The property is older, but clean.
Stayed 1 night in Feb 2024
Response from Amanda on 24 Feb,2024
Hello Mrs. Nancy! We thank you for your beatiful comments.We hope to see you in another opportunities.Kindly, Colonial Team

4/10 Poor

Won

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Hotel in a poor condition and foods.
Stayed 1 night in Jan 2024
Response from Amanda on 24 Feb,2024
Hello!We thank you for your comments.We hope to see you in another opportunities.Kindly, Colonial Team

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Amanda on 5 Jan,2024
Olá Sr. Wendell! Como vai? Muito obrigada por seus comentários Estamos à disposição para lhes atender

4/10 Poor

Shogo, Santiago

Stayed 1 night in Dec 2023
Response from Amanda on 16 Jan,2024
Olá Shogo! Como vai? Agradecemos sua avaliação. Atenciosamente, Equipe Hotel Colonial

10/10 Excellent

Julio

Stayed 1 night in Dec 2023
Response from Amanda on 5 Jan,2024
Olá Sr. Julio! Como vai? Que bom que ocorreu tudo certo com sua hospedagem. Estamos à disposição para lhes atender Atenciosamente, Equipe Hotel Colonial

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amanda on 5 Jan,2024
Olá Martin! Como vai?Agradecemos sua preferência Estamos à disposição para lhes atender Atenciosamente, Equipe Hotel Colonial

4/10 Poor

Bharath

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They have us a room which was smelly, had soiled linen and had a dead roach. They then gave us an "upgrade" but the room had no hot water on the sink and was full of mosquitoes.
Stayed 1 night in Nov 2023
Response from Amanda on 30 Nov,2023
Hello dear guestThank you for your review and we are sorry that you did not have a good experience at the hotel.We are available to welcome you in a new opportunity.Kindly,Colonial Hotel Team

8/10 Good

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatorio
Edifício antigo,quarto espaçoso, box do banheiro meio apertado, chuveiro bom, cama de casal grande mas são 2 colchões um do lado do outro, então no meio não é confortável, café da manhã com variedades.
Stayed 2 nights in Nov 2023
Response from Amanda on 20 Nov,2023
Olá Ester! Como vai? Agradecemos seus comentários e sua preferência em se hospedar conosco. Esperamos poder lhe receber em uma nova oportunidade. Atenciosamente, Equipe Hotel Colonial

8/10 Good

farnoosh

Travelled with group
Liked: Cleanliness, staff & service
Very close to the Iguazzu Falls
Stayed 1 night in Nov 2023
Response from Amanda on 14 Nov,2023
Hello Farnoosh! How are you? Thank you for your considerantions We hope to see you in another opportunity Kindly, Colonial Team

2/10 Terrible

MORELLO

Stayed 1 night in Oct 2023
Response from Amanda on 3 Nov,2023
Olá querido hóspede Morello! Como vai? Lamento que sua experiência conosco não foi tão boa. Estamos à diposição para lhe atender em uma nova oportunidade

10/10 Excellent

Felipe

Stayed 10 nights in Oct 2023
Response from Amanda on 20 Oct,2023
Olá Sr. Felipe! Como vai? Agradecemos sua preferência Esperamos poder lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

Marcella

Stayed 5 nights in Sep 2023
Response from Amanda on 28 Sept,2023
Olá Sra. Marcella! Como vai? Agradecemos sua avaliação, que bom que teve uma boa experiência conosco. Esperamos lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

10/10 Excellent

Qinglin, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for visiting the National Park Iguazu Brazilian side. It is located very close to the airport and the park. The hotel offers a shuttle service for airport and park transportations. This eliminated the hazels of renting a car or calling taxi. It was prompt and reliable. You need to call ahead for airport pickup. The breakfast was outstanding.
Stayed 1 night in Sep 2023
Response from Amanda on 18 Sept,2023
Hello Qinglin! How are you? Thank you very much for your comments. It is very important for us.We hope to see you in another opportunity Kindly, Colonial Team

2/10 Terrible

Regina do Horto

Stayed 5 nights in Sep 2023
Response from Amanda on 14 Sept,2023
Olá Sra. Regina! Como vai? Que pena que não teve uma boa experiência conosco. Esperamos poder lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Amanda on 28 Aug,2023
Hello Mr. Konstantin! Thank you for your feedback Kindly, Colonial Team

6/10 Okay

Itamar Barros

Stayed 2 nights in Jun 2023
Response from Amanda on 12 Jun,2023
Olá! Como vai? Agradecemos sua preferência e sua avaliação Estamos à disposição para lhe atender em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
관리가 너무 안된 호텔이였고, 룸서비스도 바가지요금으로 시키지도않은 음식을 charge 해서 당황했고. 호텔관리도 엉망이고 옆방소리가 같은 방에서 나는 소리 수준이였고 정말 형편없는 호텔입니다
Stayed 1 night in May 2023
Response from Amanda on 2 Jun,2023
안녕하세요 친애하는 손님!저희 호텔에서의 경험이 그리 좋지 못하셨다니 유감입니다.우리는 또 다른 기회를 위해 귀하의 처분에 남아 있습니다.진심으로콜로니얼 호텔 팀

8/10 Good

Leandro

Stayed 1 night in May 2023
Response from Amanda on 2 Jun,2023
Olá Sr. Leandro! Como vai? Agradecemos sua avaliação Atenciosamente, Equipe Hotel Colonial

8/10 Good

Cleide

Stayed 1 night in May 2023
Response from Amanda on 9 May,2023
Olá, Sra. Cleide! Como vai?Agradecemos sua avaliaçãoQue bom que gostou de nosso hotel. Esperamos poder lhe receber em uma nova oportunidade Atenciosamente,Equipe Hotel Colonial

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to airport and bird park, airport shuttle and breakfast buffet. Jacuzzi cold, room a little like hotel 6.
Stayed 2 nights in Apr 2023
Response from Amanda Moreira on 18 Apr,2023
Hello Mrs. Veronica! How are you? Thank you for your comments We hope to see you in another opportunity Kindly, Colonial Team

10/10 Excellent

tais

Stayed 4 nights in Apr 2023
Response from Amanda on 17 Apr,2023
Olá Tais! Como vai?Agradecemos sua avaliação Que bom que passou um bom tempo conosco. Estamos à disposição para lhe atender em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

Jamil

Stayed 1 night in Apr 2023
Response from Amanda on 17 Apr,2023
Olá Jamil! Como vai?Agradecemos sua avaliação e sua preferência por se hospedar conosco. Esperamos lhe receber mais vezes em nosso hotel. Atenciosamente, Equipe Hotel Colonial

8/10 Good

Janice

Stayed 1 night in Mar 2023
Response from Amanda on 7 Apr,2023
Olá Sra. Janice! Como vai? Agradecemos sua avaliação e preferência Esperamos poder lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

Jones

Stayed 5 nights in Mar 2023
Response from Amanda on 5 Apr,2023
Olá Sr. Jones! Como vai? Agradecemos sua avaliação Esperamos poder lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

BLANCA FABIANA

Stayed 1 night in Mar 2023
Response from Amanda on 22 Mar,2023
Hola Blanca! Como está? Muchas gracias por su feedback. Esperamos recibirte nuevamente Atentamente, Equipo Hotel Colonial

10/10 Excellent

HAESU

Stayed 1 night in Mar 2023
Response from Amanda on 20 Mar,2023
Olá! Agradecemos sua avaliação Estamos à disposição para uma próxima oportunidade Atenciosamente, Equipe Hotel Colonial

10/10 Excellent

Chaiana

Stayed 1 night in Mar 2023
Response from Amanda on 15 Mar,2023
Olá Chaiana! Como vai? Agradecemos sua avaliação. Esperamos pode lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Amanda on 31 Mar,2023
Olá Sra. Lourdes! Como vai? Agradecemos sua avaliação Estamos à disposição para lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

james

Travelled with partner
Liked: Staff & service, amenities
Perfect for one night. Restaurant was good, rooms are lacking but clean. Staff friendly. Swimming pool outstanding.
Stayed 1 night in Jan 2023
Response from Amanda on 28 Jan,2023
Hello Mr. James! How are you? Thank you so much, for your considerationsWe hope to see you in another opportunity. Kindly, Colonial Team

10/10 Excellent

Pedro Horacio

Stayed 1 night in Jan 2023
Response from Amanda on 23 Jan,2023
Olá Sr. Pedro! Como vai? Agradecemos sua avaliação, que bom que gostou de nosso hotel. Nos deixa muito felizes. Esperamos poder lhe receber em uma nova oportunidade. Atenciosamente, Equipe Hotel Colonial

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities, room comfort
Not a great choice for English speakers
Very dated, internet in the room didn't work, staff was friendly but language was a real issue
Stayed 3 nights in Jan 2023
Response from Amanda on 17 Jan,2023
Hello dear guest! How are you?I am sorry that your stay at our hotel was not so pleasant.Not all of our staff are fluent in English, sorry about that.We hope to be able to welcome you in another opportunity.Yours sincerely,Colonial Hotel Team

10/10 Excellent

Mariela

Response from Amanda on 6 Mar,2023
Olá, Sra. Mariela! Como vai? Agradecemos sua avaliação, que bom que gostou de nosso hotel. Esperamos poder lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

4/10 Poor

Joseph, San Francisco

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The pool with water slide is great for kids. The rooms are horrendous. We were basically in a dungeon. One shutter didn't open, so it was really dark. The window only opened a tad, but since the screen was torn, we would have had to keep it closed anyway. Lots of mosquitoes inside. The toilet didn't flush and the shower didn't drain. Food was ok. Beds we're comfortable.
Response from Amanda on 16 Jan,2023
Hello Mr. Joseph! How are you?We appreciate your rating and comments.I am sorry for the experience you had at our hotel, it is not an experience we want to offer our guests.We hope to be able to receive you in a new opportunity, and change this episode.Yours sincerely,Colonial Hotel Team

6/10 Okay

Carlos A. P.

Stayed 1 night in Dec 2022
Response from Amanda on 31 Dec,2022
Olá Sr. Carlos! Como vai? Agradecemos sua avaliação Que bom que pôde aproveitar sua hospedagem conosco. Estamos à disposição Atenciosamente, Equipe Hotel Colonial

10/10 Excellent

Richard

Stayed 1 night in Dec 2022
Response from Amanda on 30 Dec,2022
Olá Sr. Richard! Como vai? Agradecemos sua avaliação e sua preferênciaQue bom que gostou de nosso hotel, será um prazer lhe receber em uma nova oportunidade. Atenciosamente, Equipe Hotel Colonial

4/10 Poor

Laura

Stayed 2 nights in Dec 2022
Response from Amanda on 26 Dec,2022
Olá Sra. Laura! Como vai? Agradecemos sua preferência Esperamos poder lhe receber em uma nova oportunidade

10/10 Excellent

KIRTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Amanda on 15 Dec,2022
Olá! Como vai? Que bom que gostou de nosso hotel, nos deixa muito felizes. Esperamos poder lhe receber em uma nova oportunidade. Atenciosamente, Equipe Hotel Colonial

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for the money
Response from Amanda on 30 Nov,2022
Hello Mr. Richard! How are you? Thank you very much for your feedback. We hope to see you in another opportunity

8/10 Good

Jiri

Stayed 2 nights in Oct 2022
Response from Amanda on 24 Oct,2022
Olá! Agradecemos sua avaliação Atenciosamente, Equipe Hotel Colonial

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Bruna Ketlien

Stayed 7 nights in Aug 2022
Response from Amanda on 24 Aug,2022
Olá Sra. Bruna! Como vai? Agradecemos imensamente sua avaliação Esperamos poder lhe receber em uma nova oportunidade Atenciosamente, Equipe Hotel Colonial

8/10 Good

SHERYLL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location especially coming from Iguazu Falls in Brazil 10min drive
Stayed 1 night in Jul 2022
Response from Amanda on 24 Aug,2022
Hello! How are you? Thank you for your comments.It is very important for us to attend you. Kindly, Colonial Team

8/10 Good

Milton

Stayed 1 night in Jul 2022
Response from Amanda on 27 Jul,2022
Olá Sr. Milton! Como vai? Agradecemos sua avaliação e sua preferência em se hospedar conosco. Lhe esperamos em uma nova oportunidade.

8/10 Good

Willian

Stayed 4 nights in Jul 2022
Response from Amanda on 22 Jul,2022
Olá! Como vai? Agradecemos sua avaliação e sua preferência em se hospedar conosco. Esperamos poder lhe atender em uma nova oportunidade. Atenciosamente, Equipe Hotel Colonial

6/10 Okay

ANTONIA

Liked: Room comfort
Boa, muito limpo, apenas isso
Stayed 5 nights in Jul 2022
Response from Amanda on 20 Jul,2022
Olá Sra. Antonia! Como vai? Agradecemos sua preferência e seus comentários. Esperamos poder lhe receber em uma nova oportunidade. Atenciosamente, Equipe Hotel Colonial

6/10 Okay

Selma C G V de

Stayed 5 nights in May 2022

10/10 Excellent

Sergio

Stayed 1 night in May 2022
Response from Amanda on 24 May,2022
Olá Sr. Sergio!! Como vai? Agradecemos sua avaliação, é muito importante para nós o seu feedback. Esperamos lhe receber mais vezes Atenciosamente, Equipe Hotel Colonial