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Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Guest reviews

4.4 out of 5 Excellent
952 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Parking Available
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationShibuya Crossing10 min walk
Popular LocationYoyogi Park16 min drive
Popular LocationMeiji Jingu Shrine17 min drive
AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

  • Superior Single Room, Smoking (Maximum occupancy 1 adult)

    5/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    More detailsSuperior Single Room, Smoking (Maximum occupancy 1 adult)
  • Superior Double Room, Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 19 sq m
    • Sleeps 1
    More detailsSuperior Double Room, Smoking (Maximum occupancy 1 adult)
  • Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 19 sq m
    • Sleeps 1
    More detailsSuperior Double Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 1
    More detailsSuperior Twin Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Twin Room, Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 21 sq m
    • Sleeps 1
    More detailsSuperior Twin Room, Smoking (Maximum occupancy 1 adult)
  • Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    More detailsPremium Single Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Single Room, Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 16 sq m
    • Sleeps 1
    More detailsPremium Single Room, Smoking (Maximum occupancy 1 adult)
  • Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 19 sq m
    • Sleeps 1
    More detailsPremium Double Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Double Room, Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 19 sq m
    • Sleeps 1
    More detailsPremium Double Room, Smoking (Maximum occupancy 1 adult)
  • Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 21 sq m
    • Sleeps 1
    More detailsPremium Twin Room, Non Smoking (Maximum occupancy 1 adult)
  • Premium Twin Room, Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 21 sq m
    • Sleeps 1
    More detailsPremium Twin Room, Smoking (Maximum occupancy 1 adult)
  • Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

    Room amenities

    • 21 sq m
    • Sleeps 1
    More detailsPremium Green Room, Non Smoking (Maximum occupancy 1 adult)
  • Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsSuperior Single Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Single Room, Smoking (Maximum occupancy 2 adults)

    3.9/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsSuperior Single Room, Smoking (Maximum occupancy 2 adults)
  • Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

    4.5/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsSuperior Double Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Double Room, Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsSuperior Double Room, Smoking (Maximum occupancy 2 adults)
  • Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

    4.9/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsSuperior Twin Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Twin Room, Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsSuperior Twin Room, Smoking (Maximum occupancy 2 adults)
  • Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

    4.4/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsPremium Single Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Single Room, Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsPremium Single Room, Smoking (Maximum occupancy 2 adults)
  • Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsPremium Double Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Double Room, Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsPremium Double Room, Smoking (Maximum occupancy 2 adults)
  • Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsPremium Twin Room, Non Smoking (Maximum occupancy 2 adults)
  • Premium Twin Room, Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsPremium Twin Room, Smoking (Maximum occupancy 2 adults)
  • Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsPremium Green Room, Non Smoking (Maximum occupancy 2 adults)
  • Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 1
    More detailsSuperior Single Room, Non Smoking (Maximum occupancy 1 adult)

About this area

Tokyo

In the business district, JR-EAST HOTEL METS SHIBUYA is in Tokyo's Shibuya neighbourhood, an area with great airport proximity. NHK Hall and Mori Art Museum are cultural highlights, and some of the area's notable landmarks include Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Check out an event or a game at Tokyo National Olympic Stadium, and consider making time for Tokyo Tower, a top attraction not to be missed. Our guests love the hotel's convenience for public transport: Shibuya Station is 9 minutes by foot.
Visit our Tokyo travel guide
View in a map
Popular Location

What's nearby

  • Shibuya Crossing - 10 min walk
  • Roppongi Hills - 3 min drive
  • Tokyo Midtown - 4 min drive
  • Yoyogi Park - 16 min drive
  • Meiji Jingu Shrine - 17 min drive

Getting around

  • Shibuya Station - 9 min walk
  • Ebisu Station - 13 min walk
  • AirportTokyo (HND-Haneda) - 17 min drive

About this property

JR-EAST HOTEL METS SHIBUYA

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
Along with a restaurant, this smoke-free hotel has self parking and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a vending machine. All 195 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Free wired Internet, fridges and hairdryers are among the other amenities available to guests.
JR-EAST HOTEL METS SHIBUYA offers 195 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: JPY 2000 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at JR-EAST HOTEL METS SHIBUYA and receive a full refund?
Yes, JR-EAST HOTEL METS SHIBUYA offers free cancellation on select room rates, because flexibility matters! Please refer to JR-EAST HOTEL METS SHIBUYA cancellation policy on our site for more details about any exclusions or requirements.
Is JR-EAST HOTEL METS SHIBUYA pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JR-EAST HOTEL METS SHIBUYA?
Self-parking is available for JPY 2000 per night. Limited spots are available.
What time is check-in at JR-EAST HOTEL METS SHIBUYA?
Check-in is from 3:00 PM to anytime.
What time is check-out at JR-EAST HOTEL METS SHIBUYA?
Checkout is at 11 AM.
Where is JR-EAST HOTEL METS SHIBUYA located?
Located in Shibuya, this hotel is within a 10-minute walk of Shibuya Hikarie, Shibuya Crossing and Cerulean Tower. NHK Hall and Yoyogi National Gymnasium are also within 1 mile (2 km). Shibuya Station is 9 minutes by foot and Ebisu Station is 13 minutes.
4.4
Excellent
952 reviews
5 - Excellent
527
4 - Good
344
3 - Okay
58
2 - Poor
15
1 - Terrible
8

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Jun 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
Stayed 6 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great location to explore Shibuya area and also get train. Super easy to get Narita express. Paid 1000 yen to access our room an hour and half earlier than listed check in.
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property at Shibuya station. Great value for the area
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Clean, friendly staff. Lots of complimentary amenities (face wash, shaver, hair comb)
Stayed 5 nights in Feb 2020