JR-East Hotel Mets Shibuya is located in Shibuya, a neighborhood in Tokyo, and is in a shopping district. Omotesando Hills and Roppongi Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Ueno Zoo. Check out an event or a game at Meiji Jingu Stadium, and consider making time for Tokyo Disneyland®, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away.
Close to Omotesando Hills, JR-East Hotel Mets Shibuya provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self-parking (surcharge) and a lift
Luggage storage, a vending machine and a front desk safe
A 24-hour front desk and multilingual staff
Guest reviews give good marks for the helpful staff, proximity to public transport and overall condition
Room features
All 195 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
Bathrooms with deep-soaking baths and bidets
Flat-screen TVs with premium channels
Fridges, daily housekeeping and electrical adapters/chargers
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Covered parking on site (JPY 2,000 per night; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available for a fee: JPY 1,800 for adults and JPY 1,800 for children
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Daily housekeeping
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs on site
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels
Entertainment
Flat-screen TV with premium channels
Pay films
Food and drink
Refrigerator
More
Air conditioning
Desk
Electrical adapters
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1800 for children
Covered self parking fee: JPY 2000 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo
Frequently asked questions
Is JR-East Hotel Mets Shibuya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JR-East Hotel Mets Shibuya?
Limited spots are available.
JR-East Hotel Mets Shibuya Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.
Great location with access to transportation and dining options nearby.
Donna G
10/10 Excellent
Suzuko
Solo traveller
7 Nov,2022
Liked: Cleanliness, staff & service
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again