Froxfield Hotels from S$83

"Came back to my room on the Wed evening, to find feces sitting in the toilet, and the room smelling. I flushed it down, reported to reception, who just said, Yes, we have a plumbing problem. No offer of changing rooms etc. Next morning, woke up to stinking room, and more feces in the toilet. Checked out a day early because of this, advised reception, who simply said, OK. "

"Really lovely hotel. Staff were super helpful, spa was great and breakfast was delicious. "

"We had an overall pleasant stay, largely thanks to the staff, who were incredibly friendly and helpful throughout. When we first arrived, our room was unfortunately in need of maintenance and a refresh. The walls appeared quite dirty with visible handprints, the bath had signs of rust, and some of the wallpaper was peeling. However, when I raised this with reception, one member of staff in particular was exceptionally accommodating, she moved us to a cleaner room without hesitation and also kindly arranged a late checkout for us, which we really appreciated. The hotel itself is set in a beautiful building with lovely grounds. There is a bus stop right outside that takes you directly to Oxford, though it takes about 1hr. The pool and sauna area were lovely and quiet. Breakfast had good options available, and we were especially pleased that the kitchen provided vegan sausages to accompany the cooked buffet. Just a short walk away is a charming little farm where you can see Highland cows! Also just down the road, is a pub called The Pack Horse which was absolutely lovely, and offers a vegan menu. Housekeeping was generally good, although on a couple of days our dirty cups and mugs weren’t cleared, which was a bit frustrating. The main downside for us is the overall lack of maintenance in the rooms. While the service and setting are strong, the bedrooms are in clear need of repainting and general upkeep to bring them up to standard. Overall we enjoyed our stay, thank you!"

"Quick stop-off, but it was a nicer room with resort like amenities."

"Breakfast was plentiful and good quality. Staff are fabulous at this hotel and I keep coming back. Disappointing at the change in dinner menu. If you don't like Indian food you'll need to eat out "

"Friendly staff, good location. Very good"

"The hotel was ok. We booked an executive double room, areas of it could do with updating the sofa was very hard and stained. We were on tbe ground floor but we’rel left with no choice but to sleep with the patio door open as the heating was blasting out. The Spa is in need of some serious attention, the Jacuzzi has clearly been out of action for months, and it doesn’t look like anything is going to be done about fixing it any time soon. The changing rooms are in need of a deep clean and tbe chairs in the spa reception are all in need of replacement as all have ripped upholstery. One evening we went to the bar the glasses we were given were dirty (both had visible lipstick marks) breakfast was adequate for the price, but fairly basic. "

"everything was fine just in need of an coat of paint etc"

"We've stayed in various hotels over the past several years - this is is certainly one of the best. All the people that work there are lovely, the room was excellent, and the good reasonably priced and very nice. Salisbury isn't too far from us, and since we enjoy the antique shops, I can see us staying here again."