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Reviews of B Street Hotel

3 out of 5
B Street Hotel
263 Lebuh Pantai, Georgetown, George Town, Penang

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 76 reviews" "
Rating 8 - Good. 35 out of 76 reviews" "
Rating 6 - Okay. 6 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ErnestC, Canada

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good Location, in UNESCO protect area, close to everything for sight-seeing; a totally rebuilt hotel with small but adequate rooms with en-suite modern wash rooms; no self serve laundry; no breakfast; tea, coffee and assorted cookies provided near reception area 24/7; roof top terrace is still ‘temporarily’ closed; allowed me to store fruits in their soft drink fridge; WIFI was intermittently available during my stay; advised me to go to airport before 6am for my 10am flight (traffic congestion);
Stayed 4 nights in Mar 2019
Response from B Street Hotel on 12 Mar,2019
Dear Mr. Ernest, Thank you for your time on writing us a review, we glad that you are able to enjoy your holiday here with us. We definitely hope to see you again on your next visits!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Relaxing environment.Like an International Poshtel.No windows in the rooms or sport on TV so guests tend to chill in the reception area where the free coffee & biscuits are.Good location near the Jetty if you arrive from the mainland.Also close to Little India with cheap food options.The rooms are very modern & comfortable & the staff young & friendly.
Stayed 2 nights in Oct 2018
Response from B Street Hotel on 6 Nov,2018
Dear Guest, thank you for your time on writing us a review, we glad that you are able to enjoy your holiday here with us. We definitely hope to see you again on your next visits!

10/10 Excellent

Kian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and gives good recommendations on places to go. Location of hotel is near to Georgetown street art area. Many cafes and local food near the hotel as well. Room condition, amenities and cleanliness were great too. Overall would recommend to travelers and would definitely stay here again! Thank you B Street Hotel for a great stay.
Stayed 2 nights in Oct 2018
Response from B Street Hotel on 31 Oct,2018
Thank you for your time on writing us a review, we glad that you are able to enjoy your holiday here with us. We definitely hope to see you again on your next visits!

8/10 Good

Francis Wilson

Okay...
You need to be more open about people asking for 1 extra towel or even an extra pillow. Also, please religiously change the bed linens.
Stayed 9 nights in Sep 2018
Response from B Street Hotel on 27 Sept,2018
Thank you very much for your time on writing us a review, we are sorry if we didn't provide any extra towel or pillow, you can always come to reception and ask for it. We will improve it better in the future. We definitely hope to see you again on your next visits!

4/10 Poor

Verified traveller

Noisy, wifi not working.
The advertised wifi (which I needed) did not work in my room (because of their inadequate equipment), and they were unable to come up with a fix for this. Most nights there was considerable noise until 3 or 4 in the morning owing to sidewalk bar right next door, and they were also unable to come up with a fix for this. Spartan room with few amenities, though at least it was clean (save for the day the cleaners did not make it to my room). In light of this, the high ratings given by others are incomprehensible to me. Suggest to avoid if 3am noise or lack of wifi are a problem for you.
Stayed 3 nights in Aug 2018
Response from B Street Hotel on 27 Sept,2018
Thank you very much for your time on writing us a review, we are sorry for the wifi does not worked to cause this inconvenience. We will improve it better in the future. We definitely hope to see you again on your next visits!

10/10 Excellent

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
room was excellent : clean, comfy, very enjoyable with the air-conditioner after the long warm day :D location is also good not to far from jetty and lots of cafe and restaurant.
Stayed 1 night in Jul 2018
Response from B Street Hotel on 1 Aug,2018
Dear Guest, thank you very much for your time on writing us a review, we are glad that our providing has been satisfied across your trip on Penang. We definitely hope to see you once again on your next visits to Penang!

8/10 Good

iicy, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to street art
Cosy room but food is hard to find.. The hotel staff some are ok, some are not ok
Stayed 3 nights in Jul 2018
Response from B Street Hotel on 1 Aug,2018
Thank you so much for the review! We are glad to have the chance to host you.We're so sorry about our staff problem cause you feel uncomfortable during your stay. We will definitely take action and look into it. We really appreciate for everything and looking forward for your next stay with us! All the best!

10/10 Excellent

Joycelyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended, Enjoyable Stay
Pros: - Convenient location, within walkable distance to most tourist attractions e.g art murals, famous food places, clan jetties, Prangin Mall - There is a convenience store just round the corner, staff was helpful in providing us with directions to the store - Clean, cosy and comfortable room - Free flow of coffee, tea and biscuits provided in lobby - Staff were very friendly and polite, greeted us whenever we entered the lobby Cons: - No refrigerator in the room Overall, it was an extremely pleasant stay, very value for money too. Thank you B Street Hotel! :)
Stayed 2 nights in Jul 2018
Response from B Street Hotel on 25 Jul,2018
Dear Joycelyn, thank you very much for your time on writing us a review, we are glad that our providing has been satisfied across your trip on Penang. We definitely hope to see you once again on your next visits to Penang!

8/10 Good

Claudiu, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation for on-the-budget traveler
In a convenient part of Chinatown, within walking distance to all of downtown (Georgetown). I got a small but tidy room without a window, but it has good air conditioning and it was very clean. The only thing I wish it had would be a small fridge, to keep the water and orange juice cold. The staff at the hotel is very friendly and always ready to assist the travelers. Thanks a lot to everyone working there!!!
Stayed 4 nights in Apr 2018
Response from B Street Hotel on 10 Apr,2018
Dear Guest,Thank you so much for your time on writing us a review and gave us full stars rating. We are so glad that you able to enjoy your holiday with us in Penang. We appreciate your compliment very much and will try to take chances to improve overall to satisfy and surprise you for your next visits!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice & friendly staffs.walking distance to several famous mural painting if you don't mind walking with the guide maps provided by the hotel
Stayed 2 nights in Mar 2018
Response from B Street Hotel on 11 Mar,2018
Dear Guest,Thank you so much for your time on writing us a review and gave us full stars rating. We are so glad that you able to enjoy your holiday with us in Penang. We appreciate your compliment very much and will try to take chances to improve overall to satisfy and surprise you for your next visits!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel... Friendly staff
Thank you B Street Hotel staff giving my dad birthday surprised....very sweet memory
Stayed 2 nights in Mar 2018
Response from B Street Hotel on 11 Mar,2018
Dear Guest,Thank you so much for your time on writing us a review and gave us full stars rating. We are so glad that you able to enjoy your holiday with us in Penang. We appreciate your compliment very much and will try to take chances to improve overall to satisfy and surprise you for your next visits!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but functional and clean Very friendly and helpfull staff Quiet street - walking distance most of George Town
Stayed 3 nights in Mar 2018
Response from B Street Hotel on 11 Mar,2018
Dear Guest,Thank you so much for your time on writing us a review and gave us full stars rating. We are so glad that you able to enjoy your holiday with us in Penang. We appreciate your compliment very much and will try to take chances to improve overall to satisfy and surprise you for your next visits!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice but small. Main negative was that the rooftop lounge area was closed for renovation and that was supposed to be the best feature of the hotel
Response from B Street Hotel on 26 Feb,2018
Dear Guest,Thank you for enlightening us with your recent stay experience with us. We have taken note on your comment about our rooms and we appreciate it so much. Rest assured that we will strive harder to ensure the service improvement for a better stay experience to all of our valued guests.we would like to apologize for the shortcoming during your stay regarding the roofbar under renovation .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was relaxing even there will be a lil noises due to cars honking but overall, where you wanna go, is within few mins rides & 10-20mins walk :).
Stayed 5 nights in Dec 2017
Response from Steph Liew(Manager) on 10 Jan,2018
Dear Guest, Thank you for choosing B Street Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. We apologize for the shortcomings that you have encountered during your stay. We will take heed of your comments for the betterment of our services and facilities. We look forward to delighting you again on your next trip to Penang.

10/10 Excellent

Jasmine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near all the wall arts
The hotel provided a very detailed map telling us where is all the location of the wall arts. They also recommended food hunting spot including food court that the local visits (with cheap and nice food). The hotel location is great, we can easily walk to many museum nearby. We also took grab to Gurney Plaza / Gurney Paragon, only at MYR 8. Will definitely visit this hotel again.
Stayed 3 nights in Dec 2017
Response from B Street Hotel on 6 Jan,2018
Dear Guest,Thank you so much for your time on writing us a review, we are so glad that your holiday had spent fully with happiness with all we can provides. We will try to be better for improving your further visits! Hope to see you again!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, exceptional value for money
I stayed here for 4 nights last week and thoroughly enjoyed my stay. I may consider coming back here before the end of my 2-month SE Asia trip. The hotel seems to be newly renovated completely (instead of some that only refresh the lobby.) The room was new and comfortable. The bathroom was great. I paid for a standard room with windows - let's face it, a comparable room in Europe costs 2x-3x times more. The staff is extremely helpful. They even have the local tourist maps marked up with the essential information you'll need: food, ATMs, etc. As others mentioned, the rooftop bar shouldn't be missed. The hotel is centrally located: you can walk over to the sights in old town at one end as easily as you can walk to the 1st Avenue mall on the other side, should you decide to take a break from sightseeing. I've done a lot of traveling lately and it's not often that I can't find a single fault for a hotel in this price range, but in this case everything was perfect. I'd stay here again, and I would suggest that you do too.
Stayed 4 nights in Dec 2017
Thank you very much for writing us such great review, we are extremely glad that you are able to enjoy your holidays here with us without any disappointment with everything we are able to provide. It's our honour to have you staying with us throughout the 4 nights, we definitely hope to see you again on your next visits to Penang!

8/10 Good

Mr M, Singapore

Liked: Staff & service
Near to Wall Painting
Stay from 5-9 Dec. Overall is good with nice helpful front staff. Its near to those wall painting..so if you're after those arts...this is an options. The rooftop free cookies n coffee on the house is great for relax after a long day...
Stayed 4 nights in Dec 2017
Response from B Street Hotel on 17 Dec,2017
Thank you so much for writing us a review, we would take consideration of the individual coffee idea. We are not entirely sure about free shuttle service since we doesn't provide it. Thanks again for choosing to stay with us, we definitely hope to see you again on your next visits!

8/10 Good

Clare, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet hotel close to street art and food
The hotel was walking distance to the bus station, ferry terminal, Little India, street art, street food. A little way away from main backpackers' street. The rooftop bar was nice but was quiet during my stay. Clean room with air-con and safe.
Stayed 2 nights in Dec 2017
Response from Karol on 12 Dec,2017
Dear Clare, Thank you so much for the good review! We are glad to have the chance to host you. We really appreciate for everything and looking forward for your next stay with us! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay and nice rooftop setup
It was great stay and nice roomsetup for price. Staff was polite and friendly. location was walking distance to penang rapid stop, jetties and most of gerogetown attractions and Little india. hotel has nice self serve minicafe rooftop which adds a nice experience too.
Stayed 2 nights in Oct 2017
Thank you so much on writing us a review, We do hope to see you again on your next visits! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel!
You can’t beat the price, location and quality. And, the rooms have been recently renovated, which is great!
Stayed 2 nights in Nov 2017
Response from B Street Hotel on 28 Nov,2017
Thank you so much on writing us a review, We do hope to see you again on your next visits! All the best!

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality budget hotel
3 year old, modern construction hotel. Quality bed, modern bathroom fixtures, good aircon, good wifi, quiet area. 5 minute walk to tourist site area. Staff was helpful with my tourism questions. My only complaint is no refrigerator and the safe wasn't large enough for my large laptop. They offered to store my computer while I was out. I stayed in the budget room. Very small but functional. Considering price, location, cleanliness, free coffee/tea and pleasing staff I would stay again.
Stayed 2 nights in Nov 2017
Thank you so much for writing us a review, we appreciate that our staffs able to give you a great impression. We are so sorry about we are not provided fridge inside all the rooms, we will try to fix this problem in the future once we have a chance. We definitely hope to see you again on your next visits!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Thank you so much for your ratings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Georgetown
Very happy with our stay at B Street Hotel. Particularly liked the rooftop bar. So nice to have somewhere to go apart from the room or the lobby. Every hotel should have one ! Staff were also very nice. Young girl ( don't remember her name ) was particularly friendly and helpful.
Stayed 4 nights in Oct 2017
Response from B Street Hotel on 9 Nov,2017
Thank you so much for the kind and patience for writing this for us! We are really proud that you had a satisfactory stay with us! We are also appreciate for the compliments on our staff and rooftop bar! We will do it better! Looking forward for your next stay with us! All the best!

8/10 Good

john and kim, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but the bed was a tittle uncomfortable.
Stayed 3 nights in Oct 2017
Response from B Street Hotel on 11 Oct,2017
We are so sorry that we couldn't provide you the satisfaction of your sleep, we will try to see if there is anyway to improve in the future. Anyway, thank you for staying with us, we are glad that you enjoy your holiday happily!

10/10 Excellent

HSIAO KHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
good environment , everything is good
Stayed 2 nights in Jul 2017
Thank you for your highly ratings and its our pleasure to serve you with all the best we could, we will surely try our best to improve to make your holidays more enlighten. Thank you very much and we hope to see you again on your next visits!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star soul in a 3 star body
Excellent staff. Renovated room. Good location. Kind hospitality.
Stayed 2 nights in Jun 2017
Response from B Street Hotel on 9 Jul,2017
Thank you so much for the good comments and review on us! We are trying to do our best on your next stay! Looking forward for your next stay with us. All the best! :)

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Helpful and friendly staff. Good location. Hotel is still quite new. Floor cleanliness can be better maintained though. Overall, an enjoyable stay at the hotel.
Thank you so much for such good comments on us! We will do our best on your next stay! Hope to see you again soon! All the best! :)

10/10 Excellent

Tong, Kaohsiung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in Georgetown
Clean and comfortable rooms, friendly staff, great rooftop view of Georgetown. There is a housekeeping service everyday. The location is quite good, close to street arts, nice cafes, street food, jetty, and downtown Georgetown

6/10 Okay

HARVINDER SINGH

Liked: Cleanliness
Disliked: Room comfort
Location was ok.room a bit small for the price.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable and friendly staff.

8/10 Good

Chin Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sam, SG

Decent budget hotel within heritage zone
Situated in the heritage zone with murals and cafes, it is close to food and malls

6/10 Okay

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Tiny but comfortable room. I was surprised there were no windows in my room but the next morning I appreciated it. I got some great rest due to the darkness. Close to some good eats. Plus I left my passport and the staff emailed me, facebooked, and help on to it until I could return to Georgetown.

8/10 Good

pippy62, Gatineau, Quebec Canada

Liked: Staff & service, property conditions & facilities, room comfort
Good budget hotel
Fairly clean hotel for the most part, some strong scents in certain areas. Room was fair on the cleaning , toilet and sink were not always cleaned, and had to request floor cleaning, so I would say we had limited housekeeping! For the price, it was fine

10/10 Excellent

Donna & Saskia, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with clean spacious rooms
Friendly staff, very clean and comfortable rooms, quiet area but perfectly located near main streets of Georgetown, ferry and bus terminal nearby too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient windowless room was surprisingly okay an
Great stay! Nothing to add except staff were consistently helpful for info on area, buses, etc.

8/10 Good

Alun

Liked: Cleanliness, staff & service, property conditions & facilities
Well ran hotel. Good attentive staff. Try not to get one of the smaller rooms of you are staying any length. They have no window and can be a little claustrophobic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable.
Very clean property with helpful staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location, would stay again
Great value and location, would stay again

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of Georgetown
Stayed here for one night while travelling through Malaysia and it was great. I recommend the rooftop patio for a quiet drink while you wait for the street food markets to open up.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Strategic hotel with attraction around the corner
If you are looking for a budget boutique hotel with strategic location that have attraction surrounding, this is definitely should be your choice. the room is quite small but comfy and clean. Overall is good except that the parking space is very limited and you might need to park your car at the roadside only. And this hotel is in the center of Georgetown Street Art.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penang jewel
Helpful staff clean hotel

8/10 Good

BEE LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stone throw away from yummy food
Quiet street away from bust and hustle of food streets. Near ferry & bus terminal. Many street art just 5 mins walk away. Not much walking space in room with 2 big beds though.

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation
Clean hotel with friendly staff and a nice rooftop bar area. Excellent wifi, free coffee and biscuits. Only minor gripe is the smell of citronella everywhere.

6/10 Okay

Verified traveller

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
No windows in the cheapest room. Apart from that, an excellent hotel.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Hotel Staff were friendly and ready to help us navigate around town. Overall, I really enjoyed my stay as the room was clean.
Response from General Manager on 21 Oct,2016
Thank you so much for the good comments on our hotel!! We were so proud to hear from you that you had enjoyed your stay here!! We appreciated for all!! Hope to see you again soon!! :)

8/10 Good

xtan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy room for 2
We got upgraded to a bigger room, much spacious from what we had thought. Room was in excellent condition - clean, new and comfy. We left a bag of biscuits at the lobby after checked out, and the staff had kindly called us to remind us of the bag. Utterly pleased with their service.
Response from B Street Hotel on 21 Oct,2016
You're mostly welcome for everything!! Thanks so much for the compliments on our hotel!! We really appreciated and so proud for it!! Looking forward for your next visit in near future!! :)

10/10 Excellent

Annette, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good choice
Situated in one of the most interesting part of the town, B hôtel offers all the facilities we need. Room are quiet, confortable, clean, and with furniture of good quality and taste (including lights). The staff was very professional and very nice. Their members did all they could to offer you a pleasant stay.
Response from B Street Hotel on 21 Oct,2016
Thanks so much for the kind words and compliments on our hotel!! We were so proud of it!! Hope to see you again in near future!! :)