AC Hotel by Marriott Penang

Photo gallery for AC Hotel by Marriott Penang

Primary image
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
LCD TV
In-room safe, desk, blackout curtains, iron/ironing board

Overview of AC Hotel by Marriott Penang

AC Hotel by Marriott Penang

4.0 star property

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950

Explore the area

  • Popular LocationPenang International Sports Arena7 min drive
  • Popular LocationQueensbay Mall11 min drive
  • Popular LocationSnake Temple12 min drive
  • AirportPenang (PEN-Penang Intl.)14 min drive

Choose dates to view prices

About this area

George Town

AC Hotel by Marriott Penang is located in Bayan Lepas, a neighbourhood in George Town with good airport proximity. Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bukit Teluk Tempoyak Besar and Pantai Teluk Bayu. Kidland Penang and Georgetown UNESCO Historic Site are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Penang International Sports Arena - 7 min drive
  • University of Science-Malaysia - 9 min drive
  • Queensbay Mall - 11 min drive
  • Snake Temple - 12 min drive
  • Kek Lok Si Temple - 26 min drive

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 15 min drive

About this property

AC Hotel by Marriott Penang

4-star hotel in the heart of Bayan Lepas
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour fitness centre at AC Hotel by Marriott Penang. Be sure to enjoy a meal at Cafe, the on-site buffet restaurant. Free in-room WiFi is available to all guests, along with a 24-hour business centre and babysitting.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a free area shuttle and self-parking (surcharge)
  • Express check-in, a ballroom and meeting rooms
  • Tour/ticket information, a computer station and multilingual staff
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All guest rooms at AC Hotel by Marriott Penang boast comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the size rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MYR 10 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 42 per person
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Cafe

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6359 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bath
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 42 per person (approximately)
  • Covered self-parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ac By Marriott Penang
AC Hotel by Marriott Penang Hotel
AC Hotel by Marriott Penang George Town
AC Hotel by Marriott Penang Hotel George Town

Frequently asked questions

Does AC Hotel by Marriott Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 19 Aug,2022, prices found for a 1-night stay for 2 adults at on 23 Aug,2022 start from S$75.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel by Marriott Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at AC Hotel by Marriott Penang?

Self-parking is available for MYR 10 per day. Limited spots are available.

What time is check-in at AC Hotel by Marriott Penang?

Check-in is from 3:00 PM - 11:30 PM. After-hours check-in is not available.

What time is check-out at AC Hotel by Marriott Penang?

Checkout is at noon.

Where is AC Hotel by Marriott Penang located?

Located in Bayan Lepas, this hotel is within 1 mile (2 km) of RECSAM and Institute Pendidikan Guru and Penang International Sports Arena. Queensbay Mall and University of Science-Malaysia are also within 3 miles (5 km).

Can I cancel my reservation for free at AC Hotel by Marriott Penang and receive a full refund?

Yes, AC Hotel by Marriott Penang offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott Penang cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 233 out of 759 reviews
5 - Excellent 31%
Rating 4 - Good. 367 out of 759 reviews
4 - Good 48%
Rating 3 - Okay. 103 out of 759 reviews
3 - Okay 14%
Rating 2 - Poor. 37 out of 759 reviews
2 - Poor 5%
Rating 1 - Terrible. 19 out of 759 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the value
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service
It's an okay hotel nothing great about it the room is spacious the bed is comfy but the linen have a lot of stains they looked clean but visible stains the curtains were not hanged properly some of the hooks in the shears were missing and they've just left like that hanging doesn't look neat at all.The breakfast was adequate and good value !.The facts is lower than the Marriott International standard ! The staff are nice and polite very helpful overall is an okay hotel of three stars !.Definitely not Marriott standards they need to try harder inorder to reach the standard.
Stayed 1 night in Jun 2022

3/5 Okay

Business traveller
The view is great from my room (1310). Wifi is very bad in the room. Reported it 3 or 4 times to 3 different employees through my 4 nights stay, however the response I get is the sameโ€I have to talk to my managerโ€ with no action following. The fridge wasnโ€™t cleared โ€œthere was leftover drinksโ€ when I checked in which means no one cleaned it as well. Once when I was complaining against the wifi, I asked for room making up and towels changing but when I came back at night found out that no one came and I had to call them at 10 pm to have them come and do it. Definitely will think twice before going there again.
Stayed 4 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern, nice carpeted rooms, comfortable and spacious king size bed. The wardrobe sliding door was damaged, toilet was clean and functioned well. Breakfast spread was limited, but enough. Also for kids <12 they charged RM 15 which is really cheap. They had 3 coffee making machines which were superb. Overall, it was a great stay, swimming pool was a bit small but it was fine, would certainly come again next time.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other issues are all ok except for first day of stay the room was not done when I returned from a trip outside the city. Was informed by the housekeeping that all rooms would be done by 1600hrs which is not favourable at all. You want to see your room tidy and the bathroom is already organised once you come back to rest.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the room of course but unfortunately the room was not made up as early like any other hotels that I had stayed before. I came back from another state to attend a wedding reception and disappointed when I reached around 1530hrs to see my room was not done yet.
Stayed 1 night in May 2022

2/5 Poor

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

3/5 Okay

Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Executive Studio room in Mar 2022. Check-in is seamless and the hotel is kind enough to extend my check-out time until 4pm because of wedding arrangements. Najwa Nordin personally bring us to the room after check-in as suite-type rooms accessibility is not as straight forward as hotel room. Generally, the best impression about the hotel is the staff and they have been professional, friendly, and helpful during our stay. Some of the rooms are renovated as AC Marriott just acquired the hotel. The downside is the basement car park as it was a little bit dark and the ramp to the basement car park is narrow.
Stayed 1 night in Mar 2022