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Reviews of Hotel Hong Ping

3 out of 5
Hotel Hong Ping
273B Chulia Street, George Town, Penang

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 6 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Denis

Stayed 7 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

FARVINNISA

Travelled with family
The location is good. Staff are helpful. The washroom is a huge problem. No shower curtain or door. So the floor becomes wet and very inconvenient. No housekeeping the whole 4 days stay. So continuously living in filthy conditions. Had to take out our own garbage. Also because no housekeeping and no phone in room, had to keep going to the reception to ask for simple things like toilet papers and fresh towels. No fridge, had to use fridge at the reception. Won’t really recommend unless you are on real tight budget. It was $30 a day.
Stayed 4 nights in May 2023
Response from Loh on 29 May,2023
Dear FARVINNISA, Sorry for all the inconvenienced caused during your stay. We have housekeeping for all guest , sorry for our staff did not inform you that you need to pass Room Key to reception if you need housekeeping and housekeeping will put fresh towels, toilet papers and mineral water in your room. We are a budget hotel, temporary not have fridge in room. Telephone line we look into it. Thank you and have a nice days.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
I liked the room, service and location. The bathroom though is annoyingly a wet room, so after showering tge whoke BR is a mess, and with only one faucet in the sink
Stayed 7 nights in Jan 2023
Response from Loh on 27 Feb,2023
Thank you for choosing Hotel Hong Ping when visited Penang , Thank you for your comments. Have a nice days

8/10 Good

Kevin, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional, in the old part of Penang. Very basic, but the price is righr
Stayed 5 nights in Jan 2023
Response from Loh on 27 Feb,2023
Thank you very much for choosing Hotel Hong Ping while visited Penang , Thank you very much for your comments , have a nice days

4/10 Poor

Verified traveller

Disliked: Room comfort
Be wary
Staff were fine. Room was very basic, no amenities provided at all. Was awoken every night at 430am by some strange noise, I think coming from the pipes, then again at 6 from the mosque call to prayer nearby. WiFi wasn't great, could only use it on 2 devices. No housekeeping
Stayed 3 nights in Dec 2022

10/10 Excellent

Pin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Decent & clean room & bathroom. Friendly and accommodating staffs. Recommended for budget travelling 👍
Stayed 3 nights in Jun 2022
Response from Loh on 22 Jun,2022
Dear Pin, Thank you so much for the rating! Hope you have a nice holiday in Penang. We sincerely looking forward to serving you again in the near future.

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was smooth and efficent and staff there was very helpful, especially the lady working at counter who later we found out is the female boss was very helpful with directions and suggestions. The housekeeping was done very well, even though he or she forgot to provide us with free bottled water after we check-in to our room and forgot to change our towel after staying 1 night. Overall was a very pleasant stay at the hotel.
Stayed 4 nights in May 2022
Response from Loh on 9 May,2022
Dear Freddy Thank you very much for choosing Hotel Hong Ping while visited Penang, Hope you have a nice holiday in Penang.

10/10 Excellent

hock eng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
in the center city. walkable to some of the attractions place. quiet and easy to get food nearby. it is an old type of building but u have what you need in this hotel. elevator, hot drinking water. free car park. air cond. hot shower water. just you have to bring your own brush.
Stayed 1 night in Jan 2022

6/10 Okay

Nor Azman

Stayed 1 night in Dec 2021
Response from Loh on 25 Jan,2022
Dear Nor Azman, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

8/10 Good

Tony

Travelled with group
Liked: Staff & service
Walking distance to most of the street food areas.
Stayed 1 night in Dec 2021
Response from Loh on 25 Jan,2022
Dear Tony, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

8/10 Good

Mogan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from LOH on 31 Jan,2020
Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2019
Response from LOH on 31 Dec,2019
Dear Valued Guest, Thank you very much for your feedback. We look forward to serving again in the near future.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor old place and noisy. Reached there, saw and left. Decided not to stay.
Stayed 1 night in Dec 2019
Response from LOH on 10 Dec,2019
Dear Valued Guest, Thank you very much for your feedback. Please let us know what have you encounter during your stay and we hope to make it right for your next stay. We sincerely look forward to serving you again in the near future.

8/10 Good

SC, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location for most of the attractions, very reasonably priced.
Stayed 3 nights in Nov 2019
Response from LOH on 7 Dec,2019
Dear Valued Guest, Thank you very much for your feedback , Hope you have a nice holiday in Penang. We look forward to serving again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
just fine with what we pay
Stayed 1 night in Nov 2019
Response from LOH on 7 Dec,2019
Dear Valued Guest , Thank you very much for your review. Hope you have a good experience in Penang , Hope to serve you again. Thank you.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from LOH on 7 Dec,2019
Dear Valued Guest, Thank you so much for the review. We look forward to welcoming you back again in the near future. Best Regards

4/10 Poor

Jane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Blackout :(
Stayed 2 nights in Nov 2019
Response from LOH on 24 Nov,2019
Dear Jane, Thank you for your review and for choosing our hotel. We are sorry for the disappointment that happen during your stay, The Blackout was due to TNB our electric supplier have power supply problem during that night. Thank You

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 2 nights in Oct 2019
Response from LOH on 18 Oct,2019
Dear Sir , Thank you for your time to write this review , Have a nice days.

4/10 Poor

Kevin, Floridà USA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Problem with water. Without water for over 24 hours. Offered a room to take shower Halfway through lost water presure, had to rinse with bottled water.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, but very noisy in the night. Certainly not a 3 star hotel. Rusty and smelly hallway, lift and room. Not like the pictures on the website, no towel, hand wash, or shampoo.
Stayed 2 nights in Aug 2019
Response from LOH on 4 Sept,2019
First of all , Thank you for your time to write review and we are apologize due to cannot meet your expectation. At present , we are not a 3 Star Hotel, we only provide Bath Towel , Soap , Toilet Paper and Mineral Water to our guest, and not provide Hand wash and Shampoo. Anywhere , we will improve to meet our valuable customer needs. Thank you and have nice day.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2019
Response from LOH on 4 Sept,2019
Thank you for taking your time to write review and hope you have a good experience in Penang. Have a nice day.

8/10 Good

ABANG SUHARDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from LOH on 16 Aug,2019
Thank you very much Mr. Abang Suhardi, Hope you have a good experience in Penang. Hope we have a chance to serve you again, have a nice day.

10/10 Excellent

Yoshimasa

Liked: Staff & service
特に問題ありません。
Stayed 4 nights in Dec 2023

8/10 Good

Julitta

Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist natürlich kein 5 Sterne hotel aber für absolut geeignet
Stayed 6 nights in Sep 2023
Response from Loh on 17 Oct,2023
Thank you very much for choosing Hotel Hong Ping while visited Penang

8/10 Good

MINDER

Travelled with group
Ist nicht unbedingt mein hotel
Stayed 5 nights in Feb 2023

6/10 Okay

Janio Paulo

Stayed 2 nights in Jan 2023
Response from Loh on 27 Feb,2023
Thank you for choosing Hotel Hong Ping while visited Penang , Have a nice days

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from LOH on 26 Dec,2019
Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from LOH on 23 Oct,2019
Thank you very much for your review and hope you have a good experience in Penang. Have a nice day.

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
Sederhana,
Stayed 1 night in Sep 2019
Response from LOH on 23 Sept,2019
Dear Valued Guest, Thank you very much for your feedback. We will improve our service. It is my fervent hope that you will not allow this experience to mar your impression of us. We look forward to serving again in the near future.

8/10 Good

Ki leung

Liked: Cleanliness, staff & service, property conditions & facilities
位置適中
比較舊，舒適度差点但位置很好
Stayed 2 nights in Aug 2019
Response from LOH on 23 Oct,2019
Thank you for taking your time to write this review and hope you have a good experience in Penang. Have a nice day.