Terrace/patio
Check availability

Reviews of Merlin Hotel

2.5 out of 5
Merlin Hotel
No 1 Lebuh, Georgetown, George Town, Penang

Reviews

6.8
Rating 10 - Excellent. 1 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 8 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Sim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location good for food and pier
Stayed 8 nights in Oct 2023

6/10 Okay

William

Stayed 2 nights in Sep 2023

6/10 Okay

Monica, Selangor

Business traveller, Travelled with partner
Like the location, accessible to main sites in Georgetown
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, clean and comfortable and good value
Merlin guesthouse was great, the staff were all very friendly and helpful, they checked each day if we wanted our room cleaned. The room was a good size, with a comfortable bed. Bathroom was a wet room, but kept very clean. Location was good, short walk to many bars/restaurants and the hop on hop off tourist bus had a stop just round the corner.
Stayed 4 nights in Feb 2018

6/10 Okay

Gary, Bangkok

Liked: Cleanliness, staff & service
Convenient location
This is an OK hotel - nothing outstanding about it and nothing really disappointing about it. The location is convenient and quiet. The staff friendly and helpful. The room is generally Comfortable and OK. There was no minibar but there was a cold water dispenser in the hallway. Bed was comfortable enough. Internet connection was OK. The hotel didn't appear to have any lifts, but the guest rooms seemed to all be situated on the first and second floors, so not too bad really.
Stayed 2 nights in Jul 2017

8/10 Good

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DALILAH

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Philip, London

Liked: Cleanliness, staff & service
Disappointed
First impression was feeling a little disappointed. I'm not sure what the difference is between a hotel and a hostel, but this definitely felt like the latter. The reception is found on the first floor up narrow stairs by the side of the restaurant kitchen. The staff are really nice and very welcoming, and the room was fine - I'm a traveller, so I am perfectly comfortable in basic hotels (but after Thailand, I thought I would get more for the price). No, what gives this hotels poor rating was that I was awoken in the early hours by people (shouting or playing video games). The hotel responded well to my complaint after the first night, but when my sleep was disturbed the second night I gave up and moved to another hotel. I can tolerate a lot with accommodation, but can't stay in a place where I can't get a good night's sleep.

6/10 Okay

Mathew

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The room quite big n clean...i like it

6/10 Okay

Madrussi

8/10 Good

Wong, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merlin is Clean.
Merlin Hotel has attached shower which is important to our convenience. The entrance is narrow and not so inviting but the room is clean and comfortable. Very satisfactory.

6/10 Okay

HON CHING

Disliked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Anke

Disliked: Room comfort
Mehr ein Hostel, aber zweckmäßig
Das Merlin Hotel ist einfach und zweckmäßig für ein oder zwei Nächte. Die Matrazen und Handtücher dünn und durch das Gemeinschaftsbad für die Zimmer ohne eigenes Bad ist es relativ laut, da es ständig genutzt wird und die meisten Gäste die Türen nicht leise schließen können. Die Rezeption hat leider unseren Weckruf vergessen. Das Hotel liegt mitten in Little India und auch die Backpackermeile Love Lane ist fussläufig gut zu erreichen. Max. 10 Gehminuten (auch mit Koffer) zum Swettenham Pier, von wo die Fähren nach Langkawi starten.
Stayed 2 nights in Dec 2018

8/10 Good

Rolf

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

YULIYA

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buono ma non aspettatevi lusso
Buono per il rapporto qualitá prezzo. Splendida vista camera deluxe. Buona anche la pulizia ma... in 3 gg non han cambiato gli asciumani e non ci han dato carta igenica pulita.. che in un 3 stelle é quello che ti aspetti. Il buffet buono ma orientato piú alla colazione asiatica (riso pollo zuppe, etc...) se prenotate qui affittate un mezzo se no siete bloccati in mezzo al nulla, solo un centro commerciame molto turistico in zona. Altra nota. La piscina la puliscono di giorno quando é aperta con gli ospiti.. non si capisce perché!
Stayed 1 night in Jan 2018

8/10 Good

tet, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
要塞近し
コーンウォリス要塞、旧市庁舎やバス停も近くにあり観光に非常に便利。 客室は広くはないが清潔で、値段を考えると満足できました。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs! Don't stay here!
Worst Hotel ever! Bedbugs, dirty and smelly!! You can stay at the big hotel Bellavista at almost the same price!

6/10 Okay

Jordi

Disliked: Room comfort
Eenvoudige accomodatie op goede locatie
Eenvoudig, schoon, zeer kleine badkamer. Locatie prima. Ontbijten kan lastig zijn omdat de meeste winkels rond 11 uur open gaan en ontbijt niet inbegrepen is.

8/10 Good

Willem, Flevoland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing wrong
Prima hotel: vriendelijk personeel en een private gratis parkeerplek