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Reviews of The Southern Boutique Hotel

3 out of 5
The Southern Boutique Hotel
108, Lebuh Muntri, George Town

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 54 reviews" "
Rating 8 - Good. 22 out of 54 reviews" "
Rating 6 - Okay. 12 out of 54 reviews" "
Rating 4 - Poor. 4 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

5.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Raina Azene

Stayed 2 nights in Aug 2022

8/10 Good

wen chin

Liked: Staff & service, property conditions & facilities, room comfort
Awesome colonial style building
It was a old school colonial style building. The room was a little small but for the price we were paying I have no complaints.
Stayed 5 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, very friendly staffs. Thank you.
Stayed 3 nights in Feb 2020

4/10 Poor

weijie

Travelled with partner
a lots bird sound on the hotel roof. very noisy
Stayed 2 nights in Jan 2020

8/10 Good

Helen

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love the elegant, clean, colonial style The staffs , not as friendly as I expected
Stayed 1 night in Sep 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioner didn't work, the doors are not functioning properly, the room smells bad and damp, the floor is always wet and dirty, bad design of the room, no service, no toilet paper, DO NOT BE FOOLED BY THE OUTSIDE OF THIS BUILDING, THE INTERIOR OF THIS BUILDING IS VERY POOR.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

VUDTHICHAI

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

2/10 Terrible

Abdallah.m.

Disliked: Cleanliness, staff & service
I dont like anything. Very small rooms. No service at all
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
unique building, a bit noisy by the road side
Stayed 1 night in May 2019

8/10 Good

Ker Soon

Liked: Staff & service, property conditions & facilities, room comfort
Overall stay is good. Cleanliness to be improved
Overall the stay is great. Service is excellent at staffs were friendly and attentive. Cleanliness wise, there's plenty to improve as you'll still be able to find strands of hair here and there.
Stayed 2 nights in Apr 2019

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
You can hear door closing and chatting at the corridor. Power outage for the morning for 1-2 hrs on the last day.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous minimalist rooms , very clean, ontemporary utilitarian style. Very good value,very comfortable
Stayed 4 nights in Feb 2019

8/10 Good

Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我们喜爱酒店的独特设计，让人感觉舒适。清洁的客房，和善的服务人员。靠近市区，行走方便。 我们住的是家庭房间，唯一美足不足的是客房里没有煮热水器，要到外面去拿烧水，也只提供杯子而不是较大的容器， 总的来说这是间值得推荐的酒店。
Stayed 2 nights in Dec 2018

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, overall is good. But water is too slow and small
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. But WiFi disconnected sometimes
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hipster and minimalist hotel. Hotel staff is friendly and check in was efficient. However, we can hear the noise from the street during 12-2am. Floor in the room is a bit dirty. Overall experience is good.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location for tourist stay at Georgetown.. Easy to go for your touring and experience local Penang food
Stayed 1 night in Nov 2018

6/10 Okay

khoa

Disliked: Staff & service, room comfort
highly NOT recommended.
I’d usually just book the 1st night or 2, to see if I like the hotel. If I do, I’d rebook. If not, then I’d go somewhere else. And I was glad that I only booked for 2 nights at this hotel. The standard room was VERY tiny, even for a solo man like me. You can’t turn around and not having the door hit you in the face. There was no space to put the luggage, left alone to unpack. I talked with the front desk if they could give me a bigger room. If they do then I’d book for the rest of my stay, total 5 nights. But they refused. I got no choice but to pay extra to get the bigger room. They ran my credit card and it went through. They proceded writing down my credit card info. on the signed receipt but I stopped them, to protect my privacy. They also demand CASH for hotel tax. Now a day, all hotels accept credit card for all transaction. Even at the smallest town in Malaysia like Miri. The bigger room was right next to the sidewalk. I can hear traffic noise, people talking/walking on the sidewalk. It was hard to get any rest. All the rooms are BARE. They only offer toothbrush and bottles water, that’s it. Don’t expect, cotton stick, lotion, hand soap, tissue and even down to the basic like a glass for drinking water. They are really trying everything and anything save the cost and to make money, to the point that it is really uncomfortable for travellers.
Stayed 2 nights in Oct 2018

6/10 Okay

Hoe, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Negatives: We stayed in a family room for 3 persons. Shower area has no barricade to prevent floor in the whole bathroom area from getting wet. No hooks to hang towels & clothes in bathroom area - no privacy for changing clothes. We had to dress in the bedroom. Positives: 5 min walk to the Cheong Fatt Tze Blue Mansion. Walking distance to the stop for Hop On Hop off bus. Available parking opposite the hotel for $6 per day & a refundable deposit of $50 after you return the parking access card. Reception staff friendly & gave recommendations for nearby eateries.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and small
Room was small but clean. Hot water was reliable. Table could have been a little bigger.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for the need.
It's modern, clean and very small room. Perfect for a solo traveller. A couple could stay there but they really have to be close. Think of it as almost a cabin hotel you can stand up, with a queen sized bed, and private bathroom. There are no dressers or closet, just 2 coat hangers on the wall. I liked it.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location hotel but noisy and poor wifi
The rooms sound proofing is quite poor and is not good for light sleeper. Wifi is not working most of the time. Staff are very helpful and helped us change to a quieter room from the original one facing the road.
Stayed 3 nights in Jul 2018

8/10 Good

Alice, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
In a good location, walkable to most places. Helpful staff and very clean rooms.
Stayed 3 nights in Jul 2018

8/10 Good

Liew

Liked: Staff & service, property conditions & facilities, room comfort
Toilets curtains
The curtain in the toilet is very dirty.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
I like boutique hotel, new and fashionable. There is some problem at window, so loud noise at midnight, more the room door is also big gap, can see outside light at night and noise again
Stayed 1 night in Jun 2018

4/10 Poor

koh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

C.K., Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Clean Hotel
Tiny room but New and Clean and got everything you need, Lovely staff, coffee and tea are free all 24/7 + a chill rooftop garden.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel, fantastic location
The Southern Boutique hotel was fantastic for its price and location As a solo female traveller, I really appreciated how thoughtful and helpful the staff were in recommending places to eat and visit. The rooms are small but well designed so no space was wasted. The bathroom was great, it is a tad annoying how the shower gets water all over the bathroom, but it wasn't a deal-breaker by any means. I highly recommend the hotel and would stay there again.
Stayed 1 night in Mar 2018

8/10 Good

kelly, Malaysia

Liked: Staff & service, property conditions & facilities
Newly renovated boutique hotel in city center
Hotel was renovated from an old hotel hence you can finf the oriental feel of the old Penang in thus hotel.
Stayed 2 nights in Dec 2017

6/10 Okay

J, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but paper thin walls
The room was clean and the staff very pleasant, but a big downside is the room had paper thin walls. The bed was next to another rooms ensuite bathroom/shower meaning very loud noise upon trying to sleep.
Stayed 2 nights in Mar 2018

8/10 Good

Eric, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable distance to many places
Another guest and us needed to wait for an hour during check-in due to room readiness. The hotel provides basic amenities and water dispenser available at common area. The room assigned to us was found to have mild cigarette smell. For those whom is driving, you able to find parking opposite the hotel for RM6 flat rate per day.
Stayed 1 night in Mar 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, friendly and helpful staffs. The room is noisy at night as it is facing Red Paradise food stalls where there were singing entertainment every night till 12 mid night.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel & friendly staff, but very noisy.
Very nice and clean hotel. Staff are very friendly. Basic amenities. Convenient location for food with a big food court and good restaurants nearby. There's a 24hrs convenient store right beside the hotel. However, light sleeper might have problem as sound insulation is very bad. The room gets very noisy at night due to the life band from the food court, and also vehicles sound passing by during midnight. Tips: For guests driving, park at roadside parking lot where parking ticket is required except on Sunday. Or opposite car park RM 6 per day. The superior room is quite small if you have a big luggage.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice location, friendly staffs, good wifi
Stayed 2 nights in Jan 2018

6/10 Okay

Ben

Disliked: Staff & service, room comfort
This is a renovated hotel on the edge of Georgetown but not a good value. Very helpful staff but no amenities in the rooms. Done book the family room as it is on the street and very noisy. Not a very nice area
Stayed 2 nights in Jan 2018

8/10 Good

Hendry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in George Town World Heritage Site
Small boutique hotel, recently refurbished. Interior decor and furnishings are new and modern. Very clean.
Stayed 3 nights in Jan 2018
Response from Jack on 29 Jan,2018
Thanks for staying with us. We appreciate your feedback! We used to stand by the multiple plug for guest to borrow from our receptionist counter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely brand new and clean boutique stay!
Newly opened boutique hotel, very clean and well kept room. Cosy size and very convenient location. Love their black and white deco. I have to give compliments to the very informative and friendly staff!
Stayed 1 night in Jan 2018
Response from Jack on 29 Jan,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Azmi, Kuala Lumpur

Liked: Cleanliness, staff & service
Nice hotel and quite central to many attractions
Nice, but really basic hotel. There's no dining area in the hotel but a lot of food stalls and restaurants around that open 24 hours. It would be nice if the room comes with a mini fridge though.
Stayed 2 nights in Dec 2017
Response from Jack on 29 Jan,2018
Thanks for staying with us. We appreciate your feedback! Our deluxe and family room was comes with a fridge and safety box.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
close to penang hot spots. The staff were friendly and the room was comfortable for two. the interior is pretty.. took photos @ evry angle which is a plus point!
Stayed 1 night in Dec 2017
Response from Jack on 29 Jan,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and well-kept
This central hotel stands out with its immaculate white facade. I was impressed by the condition of the hotel and of the room, it is very well-kept. Georgetown within walking distance and 24-hour convenience stores nearby. Staff is friendly and helpful. I enjoyed the stay!
Stayed 3 nights in Nov 2018

6/10 Okay

コグマ, 大阪

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテルのTV受信機器トラブルで滞在中TV見られず。浴室天井にパイプ出ていてエアコンの水が落ちてくるので、洗面台、トイレの足元ビショビショ。裏の紅園屋台村のショーが毎夜有り、歌声が深夜までよく聞こえる。スタッフは悪くはない。水、甘いコーヒーは飲み放題です。
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi, modern hotel middenin Georgetown. Familiekamer was wat aan de kleine kant.
Stayed 3 nights in Aug 2018