Mandarin Oriental Hotel Group, Hammersmith hotels

"We were very early to check-in and just wanted to leave our bags we were offered an early check-in if we accepted an upgrade at a price, we were under no time pressure so declined to upgrade but we were then immediately checked in and given our rooms, I didn't like that as it suggested the hotel were trying to get more money out of us, a little thing but left us feeling a little uncomfortable. Other than that although the room was very small it was OK, nothing special but OK."

"Fantastic location, great staff, clean and everyone is so helpful and accommodating. 100% recommended"

"Clean room"

"Beautiful suite!!!"

"Staff was excellent and very helpful. Breakfast was wonderful and Wi-Fi very good - no problems with bandwidth."

"Unstated elegance at its best."

"Good location. Rooms are tired."

"It was nice "

"As expected 2 walk from theatre. Staff very helpful checking in as didnt have a reference number"