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"Loved it"

"Excellent service "

"The hotel is in the center of the old quarter, walking distance to everywhere, the rooms are very comfortable , hot shower and comfy bed, but what makes this hotel stand out from the others is the staff, if I could give a 15/10 for staff I would from the breakfast staff, especially Ms. Anna at front of house , made our stay very memorable, thank you once again for a amazing stay."

"Excellent service. Hospitable employees. Excellent breakfast. "

"Very friendly staff, excellent tour service, good location."

"Clean and comfortable with great service in the heart of Hanoi. We were very happy with our stay. "

" We had a great stay at the Meritel Hotel in Hanoi. The hotel was spotlessly clean with stylish interiors and a lovely atmosphere. All the staff were fantastic, but a special mention goes to Alex and Linh who were especially helpful throughout our stay. Our room was comfortable with a powerful shower and modern design. We also used the in-house spa which was amazing, definitely worth a visit. Breakfast each morning had a great selection and top-notch service. The hotel restaurant is also a great option if you're looking to have lunch or dinner, with delicious food and excellent service. "

"Beautiful place and great service! Good for family as well! "

"Staff are nice and friendly"