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"Was an awesome day with an amazing view. Staff were great."

"Had a city view"

"Relaxing stay and super friendly staff. Would definitely stay again "

"Amazing location, just a few steps to Hoan Kiem lake. Everything is just around, very close to the hotel: night market, convenient stores, banks, souvenir shops, restaurants. The hotel is located in the busy street but quiet enough at night for a good sleep. We liked it a lot! We both had a room with balcony, absolutely beautiful and perfect, compared with other hotels in the Old Quarter. The room was so clean and tidy, beautiful decor. They made up the room every day. The laundry service is so cheap. There is a lift in the hotel as well! All staffs were very friendly and helpful, we quite trusted them. Especially big thanks to Ms Jennie, she did a very great job. She and her team made us feel the hotel just like our home. We could leave our luggage at the hotel during the days when we went away, that was absolutely excellent. We have stayed at many hotels in Hanoi (mainly in this area) and Royal Palace is the best. "

"We could not fault the service in this hotel. Every staff member was smiling, helpful, and most could speak English and wanted to help us. Da knew all our names within a couple of hours, Anna was delightful. A wonderful stay. "

"Friendly staff. Room very clean. Food do delicious best staying experience ever "

"Staff very helpful "

"Room condition was good and Korean staff was very kind"

"Amazing location and rooftop bar. Historic building. "