CitizenM Hotels, Hell's Kitchen hotels

"Great room and great location for our family trip"

"Lobby area was quite crowded during our stay, but staff were pleasant and professional, and both of our check-in and check-out process were quick. The room was clean and modern and had everything that we need. Would recommend."

"The staff were very friendly, the room was clean and the beds were super comfortable. "

"Convenient to theatres and restaurants. Staff is friendly and helpful. Impeccably clean. My room was tiny but perfect. There are larger rooms. Great view! You can hear the sounds of the city. No closet but pegs for coats. Drawer under seating and another with a safe. Storage under the bed. Has hair dryer and clothes steamer. Definitely will return."

"The hotel is wonderful along with the staff. My favorite is the location. "

"The low lip of the shower meant water got on the bathroom floor, but otherwise it was a comfortable little room"

"I enjoyed this hotel. It was close to everything that I needed. I’ll definitely book again. "

"My stay at Element New York Times Square West was great! The only issue was sometimes the elevators got very backed up, but obviously that can just happen."

"The property was perfectly situated. Breakfast was plentiful and varied and the food kept being topped up even 10 minutes before the breakfast time stopped. The only downside was my daughters suitcase being damaged which the seemed to accept no culpability for… other than that the staff were professional and friendly and the place was incredibly clean."