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Reviews of Aurora Western Village

3.5 out of 5
Aurora Western Village
No.65, Quoc Huong Street, District 2, Ho Chi Minh City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Hotel in a great location in Thao Dien. Smart hotel, room was nice, spacious and clean. The pool on the roof is good although there’s only 3 sunbeds and not room for much more - not a problem if there’s no-one else up there!
Stayed 3 nights in Nov 2023
Response from Sales team, on 16 Dec,2023
Dear Dave,Thank you for your review and for choosing Aurora Western Village,We are happy that you enjoyed your stay and I’m looking forward to having you again,See you!

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Oct 2023
Response from Sales team, on 5 Dec,2023
Dear MUSTAFA,Thank you for your review and for choosing Aurora Western Village,We are happy that you enjoyed your stay and I’m looking forward to having you again,See you!

6/10 Okay

Julie, Scotts Creek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was small but comfortable. The bed was ok a little firm. Good choice on the TV. We had issues when we were trying to pay for another 2 nights. We didn't want breakfast and they added it in then they didn't charge us for a late check out which we thought they did then they wanted us to pay but they ended up giving us the late check out for nothing. In general the staff were very nice and the ladies at the reception were lovely.
Stayed 2 nights in Oct 2022

8/10 Good

Ronald

Stayed 1 night in May 2022

10/10 Excellent

LEO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
I arrived at 1:30 AM after a long haul flight from Chicago. Upon arrival, the only information the hotel had for my reservation was my email telling them of my late arrival. They never received the confirmation from Hotels.com and were completely booked for the night. But, they were able to contact the property owner who also had rental apartments and they put me into a very nice apartment for the night. The next day they transferred me back to the hotel. All in all a wonderful experience that could have gone sideways very quickly. I soon found out that this is a very popular hotel with the expat community, with many people telling me that they stayed here during their first visits as well. Clean, comfortable and very friendly staff!
Stayed 10 nights in Apr 2022
Response from Sales on 11 May,2022
Thank you! See you!

8/10 Good

Vlad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business trip
Great hotel to stay. Will definitely stay there for another business trip.
Stayed 7 nights in Jan 2022
Response from Sales on 26 Jan,2022
Thanks for your choosing us! Wish you all the best, See you in next time!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Clean room with above expectation's of amenities for this price.
Stayed 1 night in May 2021
Response from Sales on 19 Jun,2021
Thanks for your choosing us, Wish all the best for you, Take care and See you!

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Thao Dien
A great location in Thao Dien. Plenty of great places to eat and drink no matter the budget. Heaps of parking at the hotel and easy to access if you have a scooter and very secure, however if you are planning to spend endless hours by the pool then this is not the place for you, although with so much to do in the area there’s no need to. The staff are friendly and make you feel welcome. If you want to go into the City it’s a quick trip. Make sure you use Grab (Uber) as it’s simple and very cost friendly. Will be planning another trip back later this year.
Stayed 12 nights in Dec 2019
Response from sales on 4 Jan,2020
Dear Trent, Thanks for your reviews, We really appreciate it, We also happy when you love our place, Wish a happy new year and See you soon,

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Nov 2019
Response from sale on 7 Nov,2019
Dear sir/madam, Thanks for your choosing us, Hope you had a great time at our place, See you on next time!

6/10 Okay

AMY

Travelled with family
Liked: Cleanliness, staff & service
Receptionist and door guard were helpful and courteous. Rooms are a lot smaller than I expected. Please be aware space is very limited here at this hotel. I definitelly not recommend for families to stay here. Breakfast was ok but staff was grumpy and unfriendly. I will not stay here again.
Stayed 1 night in Oct 2019
Response from sales on 30 Oct,2019
Dear AMY, Thanks for your reviews, We really appreciate it, In case, you have family we have also Family suites and Superior Family Suites for you, it will be bigger and more space, Anyway, thanks for your choosing us and your reviews really helpful, we will learn from it, Best wish for you and your family,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Only stayed one night with a very late checkout time, which really suited my family. We had an excellent overall experience
Stayed 1 night in Oct 2019
Response from sales on 28 Oct,2019
Dear Andrew, Thanks for your choosing us and taking time to reviews, We really appreciate it, Wish all the best for your family and hope to see you soon, Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Very friendly greeting on our arrival, bags taken to rooms , which was important as we has 3 small tired and cranky children
Stayed 1 night in Oct 2019
Response from Sales on 18 Oct,2019
Thanks for your choosing us, Hope you had a great time in our place, Wish all the best for you and see you soon, Take care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le petit hotel with comfort
Beautiful hotel, big rooms.. Awesome made to order unlimited free and delicious breakfast. Stunning views from the room and the restaurant.... Rooftop fitness center and swimming pool. Couldn't ask more
Stayed 2 nights in Feb 2019
Response from Sales team on 4 Mar,2019
Thank you for all the good words. It is our pleasure serving you

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 5 nights in Mar 2024
Response from Sales team, on 19 Apr,2024
Dear Alexander,Thank you for your review and for choosing Aurora Western Village,We are happy that you enjoyed your stay and I’m looking forward to having you again,See you!

2/10 Terrible

Hirotaka

Stayed 1 night in Jan 2024

10/10 Excellent

Shotaro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2023
Response from Sales team, on 16 Dec,2023
Dear Shotaro,Thank you for your review and for choosing Aurora Western Village,We are happy that you enjoyed your stay and I’m looking forward to having you again,See you!

8/10 Good

Shotaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023
Response from Sales on 28 Sept,2023
Thanks for your choosing us,Wish you all the best,See you!

10/10 Excellent

Hideki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は洋食やフォーから選ぶ実質食べ放題スタイルでした。営業時間630-900。レストラン眺望良好。 徒歩１０分圏内にレストラン数十件あり。 中心部までGRABて100Ｋ前後、空港は160kくらい。
Stayed 1 night in Aug 2023
Response from Sales team on 19 Aug,2023
Thanks for your choosing us,Wish you all the best,See you!

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Sales team on 19 Aug,2023
Thanks for your staying,Best regards,See you!

10/10 Excellent

Yeongwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sales team on 19 Aug,2023
Thanks for your staying,Best regards,See you!

10/10 Excellent

Arnold

Stayed 3 nights in Mar 2023
Response from Sales team on 14 Mar,2023
Thanks for your choosing us,Wish you all the best,See you!

10/10 Excellent

Yuichi

Stayed 1 night in Feb 2022
Response from Sales on 11 May,2022
Thank you! See you!

10/10 Excellent

Minh nguyet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuyệt vời!
Stayed 1 night in May 2022

8/10 Good

DONGMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원
직원이 친철하고 사소한 배려를 해 주어서 감동받았습니다.
Stayed 1 night in Mar 2022
Response from Sales on 11 May,2022
Thank you! See you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Sales on 18 Oct,2019
Thanks for your choosing us, Hope you had a great time in our hotel, See you on another time, Take care!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
친절하고 깔끔하지만.
조식과 조식 식당은 숙박비에 비해 아주 좋은 편이었습니다. 방 크기는 작은 편이지만 깔끔하고 호텔 내에 수영장과 러닝머신 룸이 있어서 운동하기에도 좋아요. 그런데, 제가 묵은 방에서는 밤새도록 기계 소음이 외부에서 들려와서 잠을 못 잤습니다. 바로 다음날 방을 바꿔 주었지만, 이번에는 침구에서 냄새가 나고 침대에서 짧은 머리카락들이 발견되었습니다. 누군가 침대를 사용한 후 침구를 정리만 하고 교체하지 않은 느낌이었어요. 호텔 스태프들은 매우 친절했습니다.
Stayed 2 nights in Sep 2019
Response from sales on 7 Oct,2019
Thanks for u=your reviews. We will learn from it, Wish all the best for you, Take care,

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019
Response from Sales on 24 Sept,2019
Dear sir/ madam, Thanks for your response, We grateful for that, Hope to see you on next time, Best wish for you,

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Sales team on 14 Sept,2019
Dear sir, Thanks for your reviews, We appreciate it, Wish all the best for you and hope to see you on next time, Best regards,

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from sales team on 14 Sept,2019
Dear Hao, Thanks for your reviews, We appreciate it, Wish all the best for you and hope to see you on next time, Best regards,

6/10 Okay

Verified traveller

Stayed 6 nights in Jul 2019
Response from sales on 5 Aug,2019
Thanks for your choosing us, Hope to see you on next time! Take care!

10/10 Excellent

Jaehoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sales team on 14 May,2019
Dear Jaehoon. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.