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Reviews of Dong Kinh Hotel

3 out of 5
Dong Kinh Hotel
102/4 - 106 - 108 Tran Tuan Khai Street, Ward 5, District 5, Ho Chi Minh City

Reviews

6.6
Rating 10 - Excellent. 3 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 11 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Friendly staff manage to switch 3 rooms within the same floor upon requested
Stayed 3 nights in Sep 2019
Response from Min Shi on 27 Sept,2019
Dear Sir/Madam, Thank you for choosing Dong Kinh Hotel for your recent stay in Ho Chi Minh City! We love to hear your feedback and use it to review and improve our services. We look forward to have the opportunity to serve you better next time. Sincerely, Min Shi (Ms.) OTA Staff

10/10 Excellent

Boon Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel stay
Place was nice and comfy. Room service is timely. Appreciate the staff great gesture to assist me as I am lacking in the local language.
Stayed 4 nights in Jun 2019
Response from Ms. Man - Reception Department on 9 Jul,2019
Dear Mr. Boon Kwang Sim, We would like to thank you for choosing Dong Kinh Hotel for your recent stay in District 5, Ho Chi Minh City, Vietnam, and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us, and appreciate your valuable feedback on our rooms and services. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us. With kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Jane Dang Ms. - Sale Mananger on 24 Oct,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Ng

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Jane Dang Ms. Sale Manager of Dong Kinh Hotel on 5 Apr,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

travel lover, ca

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable
The condition of hotel is terrible, there is night club in the hotel, noise every night.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A hotel worth staying in
All the staffs are very helpful. No problem in communication. Room air-con is too cold. Breakfast need to improve. Surrounding is convinance to get food and other things.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Kiet T, USA

Liked: Staff & service, room comfort
comfortable but sometime noisy at night time because of the k club on the top floor
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Selina, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
My sister and I loved this place
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Gary, Chicago, USA

3-Star Hotel
I stayed at this hotel for 5 nights. Overall, it's a 3 star hotel. Room and bed are a little small. Shower drain needed to be unclogged. Hotel location is close to a traditional market. It's not far from bus station in district 5. Had to complain to get a room with windows. Staffs are polite but don't speak very much English.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

richard, Milpitas. California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at "Block B" which is one building away from the main hotel. Even we were on the third floor, we could hear the loud booming music coming from the disco at the main hotel tower each evening from 9pm until 4am the best morning. When the crowd gets let out at 4am, people were screaming and yelling for another hour before finally going home. We had to call security nightly to address the noise issue. We were finally offered another room after spending the first 10 nights but the only room that was considered more quiet is one without any windows. We had to wear ear plugs each night 7 days per week. We spent 16 miserable nights at this horrid property. The only thing that made our stay minimally bearable was the wait staff at the breakfast buffet. They were friendly and personable and they made us feel welcome. Upon check out, the hotel front desk demanded that we pay US$1.50 for a drinking glass we broke in the room. If we could have transferred to another hotel we would have done so but the hotel was prepaid and so we were stuck. Never again!
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Kiet T

Liked: Cleanliness, staff & service, room comfort
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

8/10 Good

Son, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dong kinh
Good stay at a reasonable rate.

8/10 Good

Kiet T, U S A

Liked: Cleanliness, staff & service, room comfort
It was a good 3 nights at this hotel, a truly 3 star rate, will stay there again for next trip to Ho Chi Minh City
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

8/10 Good

Pat, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for money. Close to restaurants.
Room is clean & comfortable. Breakfast is good (chow mien, fried rice & more). Very helpful & friendly staff.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 Okay

Wayland, New York

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
One stop shop for Chinese businessmen
This is a one stop for all a Chinese businessman's needs. Start the night with dinner, then drink at either the KTV or Dance Club, then end the night a massage, all in the same complex.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 Okay

Shamona, Abu Dhabi

Liked: Cleanliness, staff & service
Clean room, friendly service
Needed to stay just for a night and it met expectations. The room, sheets and towels were crisp and clean. The TV had several English channels. The lights went out thrice in the night when it was raining and took several minutes to turn back on. The breakfast the next day surprised me as there was more variety than I expected. There were 2 live cooking stations: pho and egg. The buffet had Vietnamese and Continental options. When checking-in they asked to keep our passports for the night due to police checks, but I declined and requested them to keep a photocopy which they did. Staff is friendly, even when their English is not so good.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 Okay

Richard, USA

Liked: Staff & service
3-star
Hotel neighbor is safe walking around, Hoa Binh market is a block away. You can buy and enjoy all variety of tropical fruits, nightly market actives till 10PM. Although building B offers smaller rooms, but quiet. A side 4th floor plays loud DJ music all night long!
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

6/10 Okay

Verified traveller

Not a good hotel to stay.
The room at story-2 can hear the noise from night club at story-5 still 4 am.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not Impressed
We have a party of 6 people and booked 3 different rooms. I am not a smoker and all the rooms have a very strong smell of cigarette smoke, there were ants all over the wall in my room and my friends got bitten by bed bugs, the air condition barely work, the lamp was full of dusk, the save was not bolted down. the hall way is hot. After I checked out the hotel and a took a taxi which referred by this hotel, and the taxi driver overcharged me to my next destination.

6/10 Okay

Verified traveller

6/10 Okay

Goulven

Liked: Staff & service
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
相応
宿泊代を考えたら相応だと思う。快適さや清潔さを求めるのは間違い。今回、私にはベストな立地にあったので宿泊した。
Stayed 3 nights in Sep 2017
Response from Jane Dang Ms. - Sale Mnanger on 16 Aug,2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

jjjking, Taiwan

Disliked: Staff & service, room comfort
Carzy
The hotel night club every night start loud music at 9:30pm, end around 3:30am. you also can heard the next door talking. complained never works.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Schönes Hotel mit freundlichem Personal.
Das Hotel liegt in Chinatown. Man ist so ziemlich der einzige Tourist dort und wird definitiv von jedem angeschaut. Andererseits erlebt man so auch viel mehr. Das Personal ist stets bemüht es einem Recht zu machen. Größtes Problem ist aber, dass das Personal zumeist nur sehr wenig oder gar kein englisch sprechen kann. Dennoch kamen wir mit Händen und Füßen gut zurecht. Das Frühstück ist ausreichend, jedoch täglich das gleiche. Fazit: Ein sehr sauberes Hotel mit schönen Zimmern, das mit seinem höflichen Personal bei uns gepunktet hat.
Response from Jane Dang Ms. - Sale Manager on 16 Aug,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pour petit budget de passage
très mal situé,chambre sans fenêtre et non nettoyé à notre arrivé,mais personnel aimable et parlant anglais,buffet petit déjeuné assez fournit.