Bathroom amenities

Reviews of La Galerie Hotel

3.5 out of 5
La Galerie Hotel
17-19 Duong Soi 4, KDC Trung Son Binh Chanh, Ho Chi Minh City

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hardest bed its like sleeping on a rock
This was one of the worse places i had ever stayed. I decided to upgrade to the vip room because I felt like i deserved it but on arrival i was already frustrated because not one person spoke English. The room had no windows but i was impressed because the view's on the balcony outside of the room was amazing. But then that bed. Omg that bed it was sleeping on a rock i had the worst sleep in years on that bed i canceled my plans the following day cuase my neck back and shoulder. Then no one again speaks english. There was no hot water but when I finally got hot water the shower was great. The hotel is located on an entrance to a highway very inconvenient the hotel does not have coffe breakfast a biscuit or a cracker the hotel has nothing at all how does a big hotel such as that dont even have coffee and to get a cup i had to walk about 8 mins down block not good.
Stayed 3 nights in Dec 2019
Response from Dear friend on 27 Dec,2019
Dear friends, we are thankful for your suggestions however we hope to receive the correct and honest suggestions. You came to us with discomfort since checking in. You scream at employees for small things. We hope you will be more polite with the other accommodations. We have written about not having breakfast and there are enough rooms on our expedia. so we hope you have honest comments and are polite when you are staying elsewhere. thanks

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 6 nights in Nov 2019
Response from Admin on 29 Dec,2019
Thanks you

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Not the first time I stay here. In fact, I stayed for more than 30 days and it’s very nice hotel. Cheap and clean.
Stayed 3 nights in May 2019
Response from La Galerie Hotel on 13 Jun,2019
Thank you for evaluating our service, we hope the next time will serve you better Friendly welcome