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Reviews of Saki Aparthotel 4

4 out of 5
Saki Aparthotel 4
188 Ha Huy Tap Street, Ward Tan Phong,, District 7, Ho Chi Minh City

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.8/10

Cleanliness

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Renaldo

Disliked: Cleanliness, amenities, property conditions & facilities
Was told by the receptionist that the property was fully booked despite me getting a confirmation on Expedia. Was offered to have my booking cancelled on the property owner end and they will initiate a refund process. However, it seems like it is unlikely to come by easily
Response from Phuc Nguyen on 30 Jun,2023
Dear customers (QKH), SAKI would like to thank QKH for trusting to use the accommodation service at SAKI, SAKI is sorry to bring a bad experience to QKH, the room next to SAKI has just built a very new year. , nice and clean, in terms of telephone exchanges, SAKI currently only has 1 customer service number and is often in a state of answering the phone and not able to answer your phone all the time, so SAKI took the initiative to contact and exchange Change via message, hope QKH understands. SAKI is still constantly improving to bring the best service to QKH. Thank you SAKI!

4/10 Poor

Verified traveller

Disliked: Cleanliness
Don't stay here, much better choices out there.
I usually use the same settings for the search filter and end up with great choices no matter where I go. This was one of the rare times I booked too quickly and made a mistake. Only two previous reviews, both 10's, but seeing as how this was the 4th iteration of this Aparthotel, I assumed they must be doing well and had just opened a new one (pictures all looked new). I was very wrong. Nobody was available for check-in, and upon calling the contact number at the front desk, I was told to whatsapp my info to them. No discussion, just broken requests for a passport scan and proof of booking. If you didn't have a SIM to call them or WhatsApp set up, you would be screwed. It took about half an hour to sort things out and she sent me a pic of a swipe card that looked like it was in a front desk drawer. A guy came in at the same time and started moving some stuff around behind the counter. I showed him the pic and asked if he could get me the card. He did and I went to the room. The room itself would have been nice when new. However, it was as if your old blind grandmother had done the cleaning. Linens looked fine, but everything else was sub-par. Kitchenette counter was sticky, residue under the amenities basket on the vanity, bathroom cups had residue, microwave had crusty food bits, pans were greasy, etc. And the shower knob had fallen off. I was too tired to go elsewhere that night, so I decided to do a thorough review to deal with this nonsense.
Stayed 3 nights in Feb 2023
Response from Saki Apartments on 30 Jun,2023
Dear customers (QKH), SAKI would like to thank QKH for trusting to use the accommodation service at SAKI, SAKI is sorry to bring a bad experience to QKH, the room next to SAKI has just built a very new year. , nice and clean, in terms of telephone exchanges, SAKI currently only has 1 customer service number and is often in a state of answering the phone and not able to answer your phone all the time, so SAKI took the initiative to contact and exchange Change via message, hope QKH understands. SAKI is still constantly improving to bring the best service to QKH. Thank you SAKI!

10/10 Excellent

trung

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Khách sạn đẹp và hiện đại, nhân viên nhiệt tình chu đáo, vượt ngoài sự mong đợi
Stayed 1 night in Jul 2023

10/10 Excellent

Hyunwoo

Liked: Cleanliness, room comfort
It was great experience with this hotel. Room was really clean and kind staffs were helpful even though I had any problem. I'll book again next travel in Vietnam.
Stayed 2 nights in Dec 2022
Response from Phuc Nguyen on 30 Jun,2023
Dear valued customers , SAKI would like to sincerely thank you for trusting in using the accommodation service at SAKI, SAKI is very happy to bring a satisfying experience to you. SAKI would like to wish you good health, success and will continue to accompany SAKI in the near future, SAKI is very pleased to serve you!

10/10 Excellent

Jongsung

Liked: Cleanliness, room comfort
Great room
It was great time to stay here, and I would like to recommend couple or family stay at this hotel.
Stayed 1 night in Sep 2022
Response from Phuc Nguyen on 30 Jun,2023
Dear valued customers , SAKI would like to sincerely thank you for trusting in using the accommodation service at SAKI, SAKI is very happy to bring a satisfying experience to you. SAKI would like to wish you good health, success and will continue to accompany SAKI in the near future, SAKI is very pleased to serve you!