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Reviews of The Royal Hotel & Apartment

3 out of 5
The Royal Hotel & Apartment
No 24, Noi Khu Hung Phuoc 1, Tan Phong ward, District 7, Ho Chi Minh City

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andreas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was extremely helpful, and the area is nice and quiet and full of good dining options. However, the room was extremely small compared to the pictures. And the hotel was supposed to have a gym, a pool, a bar, and a lot of other things from the description – it didn't.
Stayed 5 nights in Dec 2023
Response from THE ROYAL HOTEL & APARTMENT on 20 Dec,2023
We apologise for wrong information shown up on website. The main things are those amenities that located around the property as the gym center at the front of the street, a pool at the residence nearby 300m or many restaurant, coffee shops, bar, etc in Phu My Hung area. We so sorry for you unsatisfied because the room does not meet your expect about the acreage. You can refer many other room type as Deluxe King, Junior Suite or Suite room with larger space. Thank you for staying at The Royal Hotel & Apartment.

8/10 Good

Lorraine Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from The Royal Hotel & Apartment Phu My Hung on 7 Oct,2023
Thank you so much for your kind review! The entire team is delighted to hear that you had an enjoyable time with us here in Phu My Hung, HCMC! Please rest assured that the entire team is looking forward to having you back with us again soon.

10/10 Excellent

Nicklas Teisner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Will definitely stay again!
We stayed at the hotel for a full week. Everything was excellent! Very quiet location and super friendly staff. Lots of eating around, so don’t worry if you don’t book breakfast. The price is more than reasonable - and I need to mention the excellent, and tall, shower.
Stayed 7 nights in Aug 2023
Response from THE ROYAL HOTEL & APARTMENT on 25 Aug,2023
Thank you for your feedback at The Royal Hotel & Apartment as very important as motivate us a lot. We are very grateful and hope to have many chances to welcome in the future. Wish you health and happiness.

6/10 Okay

Hock Heng

Liked: Cleanliness
Stayed 3 nights in Jun 2023
Response from THE ROYAL HOTEL & APARTMENT on 17 Aug,2023
Thank you for believing chosen to stay at The Royal. We hope to have more opportunities to welcome you in the near future. Wish you health and happiness

8/10 Good

kangmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from THE ROYAL HOTEL & APARTMENT on 2 Apr,2024
We are thankful for your believing chosen The Royal Hotel & Apartment for your stay. The entire team is delighted to hear that you had an enjoyable time with us here in PHU MY HUNG, HCMC and it motivates us a lot! Please rest assured that the entire team looks forward to having you back with us again soon and there is a big surprise coming soon this Summer 2024 for the new outlook

8/10 Good

CHIHWEI

Stayed 1 night in Aug 2023
Response from THE ROYAL HOTEL & APARTMENT on 25 Aug,2023
Thank you for believing chosen to stay at The Royal. We hope to have more opportunities to welcome you in the near future. Wish you health and happiness.

10/10 Excellent

Soonbin

Stayed 5 nights in Jun 2023
Response from The Royal Hotel & Apartment on 13 Jul,2023
Thank you so much for your kind review! The entire team is delighted to hear that you had an enjoyable time with us here in Phu My Hung, HCMC! Please rest assured that the entire team is looking forward to having you back with us again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2020
Response from The Royal Hotel & Apartment on 20 Oct,2020
Thank you for believing chosen The Royal Hotel & Apartment for your stay. We are grateful to hear your feedback about our accommodation and service. We will strive to develop more services for the future. Hope to welcome you back to the hotel. Wish you health and happiness. __ The Royal Hotel & Apartment