Front of property – evening/night

Reviews of Hotel Polatdemir

3 out of 5
Hotel Polatdemir
Aksaray Caddesi No:7 Laleli, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 50 reviews" "
Rating 8 - Good. 24 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 2 out of 50 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Aliie, Dublin

Travelled with family and small children
A/C was not working properly. Restaurant staff was very very rude
Stayed 3 nights in Sep 2020
Response from HOTEL MANAGER on 18 Sept,2020
Dear Valued Guest , Thank you very much for taking the time to let us know about the circumstances regarding your recent stay. We also would like to apologize for the inconvenience however, ac was working , you disturb to sound of ac so we gave to you private fan for you.Our restaurant staff is very kind every day all guest say nice words about her but maybe ıt can be some misunderstanding.You are one of our valuable guests and we hope that your experiences will not deter you from choosing Polat Demir Hotel on your next visit to Istanbul.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from GM on 21 Nov,2019
Dear Valued Guest , Thank you very much for taking the time to share your positive feedback following your recent visit and sharing your remarkable experience with us . First of all we are very happy to be able to host you in our hotel.We are glad to hear that we were able to meet your expectation in overall.Your feedback is very important for us. We hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Polat Demir Hotel. Yours Sincerely , Mert Ural Hotel Manager Polat Demir Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our stay was for only a night we had a lovely experience and the front staff were really helpful.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Close to trumvay and metro. Stuff were very polite and nice people. There was an owfull smell in the elevator and the paths. We had to ask toilet paper because they didn't put when they clean.
Stayed 6 nights in Apr 2019

10/10 Excellent

Khethiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a perfect place
Attention on breakfast could be appreciated
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly, and also very clean, close to metro station.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the air condition (a/c) was not working informed the staffs did not believe last day at 10am they asked us to check out now instead of 12 to repair the a/c
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff. Very clean. Excellent breakfast. Very affordable. Highly recommended.
Stayed 8 nights in May 2018

4/10 Poor

Elie

Liked: Room comfort
Disliked: Cleanliness
Bad management
They made me wait almost 2 hours saying that theres no room booking..room average clean..bad view from my room
Stayed 2 nights in Apr 2018

10/10 Excellent

Omobolanle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
It was fantastic

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Staff very friendly. Highly recommend this hotel.
Stayed 2 nights in Mar 2018

8/10 Good

George, Lebanon

Liked: Cleanliness, staff & service, room comfort
Great location
Very goog hotel but very poor internet and special thanks to Feyze
Stayed 3 nights in Mar 2018

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel .great for shopping. good breakfast. very good staff.
Stayed 9 nights in Feb 2018

10/10 Excellent

Yuriy, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice and comfy hotel , highly recommend. *****

8/10 Good

mohamed farid, egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
nice trip

6/10 Okay

Mohammad, kuwait

Liked: Cleanliness
Disliked: Room comfort
Small bed and room
Hotel is good but the room was very small and bed also

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Hotel staff was friendly with getting us around. Conveniently located on tram and metro lines

8/10 Good

Ruth, Kingston, Jamaica

Liked: Staff & service, property conditions & facilities, room comfort
A comfortable spot in Laleli.
The staff were extremely helpful and gracious. It was easy to communicate: they must speak many languages as we encountered people from several continents there. The breakfast had a very wide selection to meet anyone's needs. The bed and pillows were super comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
very comfortable, very clean. 200% better than most of the neighbor hotels. breakfast is western style with Turkish touch. receptionist speaks English.

10/10 Excellent

S, Bishkek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
2nd time i have stayed there in a years time. Great location to metro and access to Golden Horn tourism plus Laleli shopping. Staff are wonderful and helpful. Breakfast is great so is Wifi. Rooms are tiny but if you go to Istanbul and stay in the room shame on you.

10/10 Excellent

Seiko, Cary, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is really good deal!
This hotel is located in the busy business area. However, my room was 7th floor on back side, so it was quiet. The room has everything you need, the gown, slippers, etc. it's really clean. Breakfast was really good. A lot of hot food, salad, meat, fruit. I stayed several hotels in Turkey in this trip, but this hotel's breakfast was the best. Since there is no lobby, it looks like a cheep business hotel, but actually their rooms and services were really nice, new and clean. It is really good deal. 見た目はロビーもなく安いビジネスホテルという感じですが、部屋はとてもきれいで新しく、スリッパからガウンまでなんでも揃ってます。 朝食もなくバラエティに飛んでいて、トルコで4つホテルに泊まりましたが、一番美味しかったです。 場所が、観光名所から少し離れていますが、トラムに乗ればどこでもすぐです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
The breakfast is interesting and different in a good way.

6/10 Okay

Female, London

Disliked: Staff & service, room comfort
The hotel was close to a very busy road.
The hotel was located in a very busy location and it was very noisy at night. I was on the 7 floor and in room 702. It was a smallish room. The tv was small and only English Channel was BBC world news. The cleaners came every day to tidy up. They where ok but I noticed that the floor was not hoovered. We also had a sulphur smell coming from the bath room two times. I have to buy spray to musk the smell. The breakfast was ok but after the second day I became bored of it. The tea tasted awful, but the coffee was ok. One good thing was the hotel provided a fridge and safe in the room. Both of which were very useful.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Wir waren 7 nächte dort, Erstens Zimmer sehr klein.blick in den Hinterhof nicht sehr einladend.. Zweitens..Frühstück immer das gleiche,Wurst und Käse nicht in einer Kühlthecke.. 3tens..keine Raucherecke,oder irgend ein Balkon ..Man muss runter auf die Straße... Wir werden ,wenn wir wiedermal nach Istanbul gehn ,ein anderes Hotel mit 4 oder 5 Sterne nehmen..was anzumerken ist,die leute am Empfang hilfsbereit..
Stayed 7 nights in Jun 2019

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Sehr zentral freundliches Personal sehr gutes Frühstück.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frühstück war in Ordnung....Zimmer etwas klein....war ansonsten super!
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Mareme

Liked: Cleanliness, property conditions & facilities, room comfort
Bon hôtel dans l ensemble petit déjeuner pas diversifié
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

IMADEDDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق رائع
إقامة ممتازة
Stayed 1 night in Jan 2018

4/10 Poor

Radjeh

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
hotel acceuillant proche de plusieurs destinations
le personnel de l hotel est tres acceuillant pret a vous rendre service.un bon petit dejeuner varie.le minibar de la chambre etait en panne meme en le changeant par un autre.la chambre est limite pour un couple et un bebe.l hotel est proche de toutes les commodites .

8/10 Good

Mohammed, السعودية الرياض

Liked: Cleanliness, staff & service
منطقة مناسبة
مميزة ومريحة

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good The hotel is 5 minuts walk from grand bazar and about 20 from Galta bridge. The hotel workers are all want to help and make the stay the best. It was an exelent choose the location vs room payment.

8/10 Good

Rebecca, Stockholm

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good hotel
Happy with my stay. About 30-35 minutes from the airport by taxi & the price was cheap. The hotel's location was just fine, close to the tram, the station was called Aksaray. The hotel was about 10min from the Blue Mosque and Hagia Sophia by tram. The staff was pleasant and helpful. The breakfast was super, plenty to choose from. The hotel rum way pretty small but the condition was very good, fresh & clean. The hotel was located in a shopping area with very good shops, however, there was not so much restaurants nearby but if you took the tram a few stops away, there was a greater range.

8/10 Good

Panajotis, Sweden

Liked: Cleanliness, property conditions & facilities, room comfort
Bra hotell med helt ok frukost.
Ganska bra läge, rymligt och rent rum, bra frukost. Receptionen hjälper med bokningar av aktiveteter och restauranger. De verkar samarbeta med en fiskrestaurang som heter Calamar och som jag kan varmt rekommendera. Riktigt gott och relativt billigt. Minus: bara en hiss som dessutom är ganska långsam, vi köpte alltid vatten från minibaren men vi fick alltid säga till dem att fylla på med nya vattenflaskor. Bra helhetsbetyg ändå.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Preis-Leistung
Kleines Hotel, kleine Zimmer; sehr sauber. Tolles Bad, überraschend gutes Frühstück, das jeden Tag variierte. Tram vor der Tür, nur 15 Minuten Fußmarsch in die Altstadt. Mehr braucht man/frau nicht! Jederzeit zu empfehlen für Kurztrip.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon hôtel mais...
Chambre tres confortable et petit déjeuner copieux mais personnel tres peu sympathique.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

takashi, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下町商店街の雰囲気
場所はアクサライのトラムから3~5分くらいの分かりやすい立地です。手荷物を持っていても比較的平坦な場所にあるので徒歩で大丈夫です。部屋は1フロアー5部屋で通りの反対側が静かでお勧めします。室内は清潔で快適に過ごせました。朝食はチーズの種類も多く満足できると思います。チャイも美味しいです。フロント・他のスタッフも親切でした。 ホテルの周辺は洋服・靴などのお店がたくさんあり、周辺国の人達が多いです。新市街へも地下鉄M2で楽々移動できます。もちろんアメフット歴史地区へはトラムがあります。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr neues und sauberes Hotel.
Sehr freundliches Personal. Frühstück auch sehr gut und reichhaltig.

10/10 Excellent

Flor, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel en estambul
Muy buena estancia, muy buen hotel, limpio, moderno, cerca del tren, del gran bazar y de la mayoría de las atracciones de la ciudad. Recomiendo ampliamente.