Living area
Check availability

Reviews of 1 Bedroom Apartment Casa Grande Residence by Travelio

3.5 out of 5
1 Bedroom Apartment Casa Grande Residence by Travelio
Jl. Casablanca Raya Kav 88, Mall Kota Kasablanka, RT.14/RW.5, Jakarta, Jakarta

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

3.6/10

Cleanliness

5.6/10

Staff & service

7.4/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was by far the worst apartment I have ever stayed in. Very grubby, dirty pots left on the stove, grubby floor mats, air conditioning not working, renovations all day and night in neighbouring apartment. Trevilio staff very unhelpful. I worst stay ever. In fact I changed hotel mid stay. It was a great location near a large mall, with a good gym and pool.
Stayed 3 nights in Mar 2019

8/10 Good

Danny, Sydney, Australia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location, practically attached to big mall with a plethora of dining options. Amenities like pool and fitness centre were also outstanding.
Stayed 7 nights in Nov 2018

6/10 Okay

khalid, SA

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the location, quiet, nonsmoking, pool, pictures real, security, " visitors hard to visit " all-access with a card, >>there is no service at all while staying, must change or remove this point from Expedia!!. if rent this make sure to record or picture all broken or missing items, from the list hanged behind the door and get a receipt for the cash deposit. The " WhatsApp." Management I give them 2 out of 5. I set the checking out time one day prior with the management Travelio. Travelio Stob replying my messages at all the day checked out. I called several times, finally, The agent came late deposit refunded.
Stayed 9 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Very disappointed staying
Very disappointed. Getting trouble on gettin the cash deposit back on time. The operation people late for 30 mins as they know i need to rush to airport. Really bad service. Never return again
Stayed 4 nights in Aug 2018