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Reviews of Aloft South Jakarta

4 out of 5
Aloft South Jakarta
Jalan TB Simatupang, Kav 8-9, Cilandak, Pasar Minggu, Jakarta, Jakarta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decent property with friendly staff.. food is good
Stayed 3 nights in Apr 2024

10/10 Excellent

Stanley

Stayed 2 nights in Dec 2023

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always ready to help and serve!
Stayed 2 nights in Nov 2023

10/10 Excellent

Mokri Onn, PASIR RIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hote with beautiful scenery
Stayed 2 nights in Sep 2023

10/10 Excellent

Taibah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from OW on 2 Oct,2023
Hi Mr. Alhazame,Thank you for giving us great score and we are glad to know that you enjoyed your stay thus far.We will ensure to keep this kind of service to all of our guests and make sure all the guest needs are fulfilled. If you are planning to travel again to Jakarta, we are happy to welcome you back again here at Aloft South Jakarta. thank youCheers,Aloft South Jakarta

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
All was good as it always is.
Stayed 1 night in Jul 2023
Response from OW on 4 Aug,2023
Thank you for the compliment and we are looking forward to welcoming you back at Aloft South Jakarta.

10/10 Excellent

Stanley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at the Aloft because it's near our family and the stuff are always ready to help with any need you have.
Stayed 1 night in Jul 2023
Response from OW on 4 Aug,2023
We are happy to know that you have a great experience with us and we are looking forward to welcoming you back at Aloft South Jakarta.

8/10 Good

wee choo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from OW on 4 Aug,2023
Thank you for staying with us and we are looking forward to welcoming you back at Aloft South Jakarta.

10/10 Excellent

Stanley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always smiling and so helpful with any need that comes up. We live everything.
Stayed 1 night in May 2023
Response from Okti W on 25 May,2023
Dear Mr. Stanley,Thank you for sharing your experience during your stay with us. We are delighted to know that you enjoy your stay. Looking forward to welcoming you back here again at Aloft South Jakarta.Cheers,Aloft South Jakarta

8/10 Good

Subrahamanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decent the staff hospitality is very friendly and great. But there are lots of areas that can be improved. They didn’t communicate well for airport pick up and drop initially they said it was free and then they charged saying it was done by a trainee; which is not acceptable if you want to run hotel professionally to high standards; lift timing program is very bad need to wait for min 3-4 minutes.
Stayed 14 nights in Feb 2023
Response from Arif on 9 Mar,2023
Dear Mr. Subrahamanya ,Warmest greeting from Aloft South Jakarta...We apologize for the inconveniences you had while staying here. We would like to make sure that we will improve our service and quality, especially in lift issue and guest services.We sincerely hope to have another opportunity to welcome you back in our property, thank you.Warm Regards,Arif CahyonoAloft South Jakarta

10/10 Excellent

MOHAMAD AMIN ARIFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from OW on 27 Mar,2023
Dear Mr. Amin Ariff,Thank you for sharing your experience during your stay with us.We are looking forward to welcoming you back here again at Aloft South Jakarta. Thank youBest regards,Aloft South Jakarta

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything and especially, the staff, the room and the breakfast buffet. We don't get to visit Jakarta often but when we do this is our first choice.
Stayed 2 nights in Nov 2022
Response from OW on 28 Nov,2022
Dear Mr. Stanley,Warmest greetings from Aloft South Jakarta,We are glad to know that you enjoyed your stay with us. We thanked you for all the compliments and will cascade this to our team members.We are looking forward to welcoming you back here soon and please feel free to buzz us anytime should you need our extended assistance.Have a great day!Sincerely yours,Aloft South Jakarta

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in great shape and I guess almost new.
Stayed 2 nights in Jun 2022
Response from Okti Widyaningrum on 14 Jun,2022
Dear Mr. Stanley, Warmest greetings from Aloft South Jakarta, Thank you for the review and yes indeed that our hotel is the newest international chain hotel in the area. We are happy that you have an enjoyable stay with us and we look forward to welcoming you back again in the near future. Thank you and regards, Aloft South Jakarta

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Anisa Barley on 14 Oct,2020
Wish you had an awesome stay here. Can't wait to welcome you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
なるべく長く滞在したかった！
ジャカルタ中心から離れているがその分快適に過ごすことができた。 滞在中外出せずにずっとホテルにいたくなった。窓からの景色、大好きです。 他のアロフトにも泊まりましたが一番好きです！ルームサービス、朝食、屋上のバーどれもホスピタリティに溢れていました。
部屋
窓からの景色、インドネシアの国旗の様
ルームサービス
ルーフトップのバーとプール
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

HYOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from OW on 12 Sept,2023
Dear Ms. Hyojin,Thank you for sharing your experience during your stay at Aloft South Jakarta.We are glad to know that you enjoyed your stay with us and we are looking forward to welcoming you back hee again at Aloft South Jakarta.Cheers,Aloft South Jakarta

8/10 Good

Masahiko, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is still new so the facility is good condition and room is big and confortable. I took a dinner in the restaurant and wanted a bit wider selction for Indonesian food more. It is recomendable.
Stayed 3 nights in Aug 2023
Response from OW on 14 Aug,2023
Dear Masahiko San,Greetings from Aloft South Jakarta,Thank you for sharing your experience with us and we are happy to know that you enjoy your stay thus far. We are looking forward to welcoming you back here at Aloft South Jakarta.Best regards,Aloft South Jakarta

10/10 Excellent

Thesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from OW on 4 May,2023
Dear Mr. Thesis,Greetings from Aloft South Jakarta,Thank you for sharing your experience during your stay with us. We are happy to know that you enjoyed your stay.We are looking forward to welcoming you back here again soon.Best regards,Aloft South Jakarta

6/10 Okay

Sang Hak

Business traveller
Liked: Cleanliness, staff & service
차소리가 아침부터 시끄럽고 주변에 갈곳이 마땅치많음
Stayed 3 nights in Nov 2022
Response from Sienny Zhou on 12 Nov,2022
Hi Mr SangThankyou for taking your time to write a review for us. We would like to apologize for the incovenience happened during your stay, and we appreciate your opinion so we could improve our service. This noisy matter already being relayed to department related to be taken care of. Once again, we do apologize and hopefully we could served you better in the future in your next stay. Thankyou so much.Sincerely,Aloft South Jakarta Management