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Overview of Berjaya Waterfront Hotel

Photo gallery

Guest reviews

3.3 / 5
757 reviews
Guests rated this property 3.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Explore the area

Popular LocationJohor Bahru City Square10 min drive
Popular LocationKomtar JBCC10 min drive
Popular LocationKSL City Mall13 min drive
AirportJohor Bahru (JHB-Senai Intl.)40 min drive

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  • Deluxe Room

    Room amenities

    • 30 sq m
    • Sleeps 2
    More details
  • Suite Room

    Room amenities

    • 63 sq m
    • Sleeps 2
    More details
  • Family Room

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More details

About this area

Johor Bahru

Located in Johor Bahru, Berjaya Waterfront Hotel is connected to a shopping centre. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Travelling with kids? Don't miss River Safari and Austin Heights Water & Adventure Park. Spend some time exploring the area's activities, including golfing and golf lessons.

Visit our Johor Bahru travel guide
Map
Popular Location

What's nearby

  • Johor Bahru City Square - 10 min drive
  • Komtar JBCC - 10 min drive
  • KSL City Mall - 13 min drive
  • Danga Bay - 19 min drive
  • Singapore Zoo - 46 min drive

Getting around

  • JB Sentral - 18 min drive
  • Marsiling Station - 34 min drive
  • Johor Bahru (JHB-Senai Intl.) - 40 min drive

Restaurants

  • Where to eat
  • Salt and Pepper Cafe – Ocean-view restaurant offering local and international cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
  • Palm Lounge – Restaurant with a bar offering Malaysian cuisine. Open for happy hour.
  • Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner on selected days.
  • Coffee Bar – Lobby lounge offering Malaysian cuisine. Serves light fare daily.

About this property

Berjaya Waterfront Hotel

4-star family-friendly hotel connected to the convention centre in Central District
Along with 4 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 390 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Berjaya Waterfront Hotel offers 390 forms of air-conditioned accommodation with minibars and a safe. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 2-device limit

Parking and public transport

Free self parking
Valet parking: MYR 30 per day
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Health club
Nightclub
Outdoor pool
Shopping
Spa services

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

Business centre
Meeting rooms
Conference space

Spa

Body scrubs
Body treatments
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper

Entertainment

32-inch TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and 6:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
<b>Please note</b> - Complimentary early check-in is available (subject to room availability).

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Parking height restrictions apply

Frequently asked questions

Guest reviews

3.3
Guest rating
5 - Excellent
113
4 - Good
231
3 - Okay
226
2 - Mediocre
116
1 - Poor
71
3.2
Cleanliness
3.4
Service and Staff
3.4
Amenities
3.0
Property condition

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Basically the most disappointing stay ever. Bedsheet is stained and smelly. Pillow had the worst smell ever. My room wasn’t given towel, when I ask from the cart the attendant told me need to be charge and ask me to call front desk to get. Toilet was so dirty, no different than public toilet. Carpet was wet and with wet socks smell. Staffs are seem to be ignorance. The most clean area is the ceiling, probably they just renovated the ceiling.old is fine, but at least to be clean is the outmost important.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel Value for money

It was a lovely and comfortable hotel, excellent facilities including wifi, staff were friendly, shops and restaurants nearby but it was limited what we can see and do interesting places nearby within walking distance. Easy reach from Singapore via train, bus or taxi.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The toilet wall had some algae Everything so far good

Stayed 1 night in Jan 2020

2/5

  • Liked: Room comfort

There was only one person handling checkin!had to line up waiting for quiet a long time! There were no sleepers in room

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019