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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

913 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationJohor Bahru City Square1 min walk
Popular LocationSultan Abu Bakar State Mosque3 min drive
Popular LocationKSL City Mall9 min drive
AirportJohor Bahru (JHB-Senai Intl.)25 min drive

Choose dates to view prices

  • Club Deluxe Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsClub Deluxe Room
  • Family Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsFamily Room
  • Club Family Suite

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsClub Family Suite
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsStandard Room
  • Club One-Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsClub One-Bedroom Suite
  • Standard Plus Room

    3.8/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsStandard Plus Room

About this area

Johor Bahru

Located in Johor Bahru, Citrus Hotel Johor Bahru by Compass Hospitality is connected to a shopping centre. Johor Bahru City Square and Komtar JBCC are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Check out an event or a game at Singapore Turf Club, and consider making time for River Safari, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our Johor Bahru travel guide
View in a map
Popular Location

What's nearby

  • Johor Bahru City Square - 1 min walk
  • Sultan Abu Bakar State Mosque - 3 min drive
  • KSL City Mall - 9 min drive
  • Danga Bay - 10 min drive
  • Night Safari - 38 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • AirportJohor Bahru (JHB-Senai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Citrus Cafe – Café offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Citrus Hotel Johor Bahru by Compass Hospitality

3.5-star central hotel connected to a shopping centre in Central District
A restaurant, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 125 rooms offer free WiFi, rainfall showerheads and flat-screen TVs with satellite channels. Other amenities available to guests include coffee/tea makers, free bottled water and safes.
Citrus Hotel Johor Bahru by Compass Hospitality offers 125 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: MYR 30 per day
  • Airport shuttle available
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1 km

Food and drink

  • 1 restaurant

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Conference space (861 square feet)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citrus Hotel Johor Bahru Compass Hospitality
Citrus Hotel Compass Hospitality
Citrus Johor Bahru Compass Hospitality
Citrus Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality Hotel
Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at Citrus Hotel Johor Bahru by Compass Hospitality and receive a full refund?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality offers free cancellation on select room rates, because flexibility matters! Please refer to Citrus Hotel Johor Bahru by Compass Hospitality cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citrus Hotel Johor Bahru by Compass Hospitality?
As of 27 Oct,2020, prices found for a 1-night stay for 2 adults at Citrus Hotel Johor Bahru by Compass Hospitality on 28 Oct,2020 start from SG$29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Citrus Hotel Johor Bahru by Compass Hospitality pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citrus Hotel Johor Bahru by Compass Hospitality?
Citrus Hotel Johor Bahru by Compass Hospitality doesn't offer parking.
What time is check-in at Citrus Hotel Johor Bahru by Compass Hospitality?
Check-in is from 2:00 PM to noon.
What time is check-out at Citrus Hotel Johor Bahru by Compass Hospitality?
Checkout is at noon.
Where is Citrus Hotel Johor Bahru by Compass Hospitality located?
Located in Central District, this hotel is within a 5-minute walk of Johor Bahru City Square and Komtar JBCC. KSL City Mall is 2.8 mi (4.4 km) away. JB Sentral is 8 minutes by foot.
3.4
5 - Excellent
122
4 - Good
325
3 - Okay
308
2 - Poor
114
1 - Terrible
44

3.2/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and smelly , worse than backpacker hostel. And hotel.com seem not honest will not show the negative review on the booking side.
Stayed 1 night in Mar 2020

3/5 Okay

Happy face iconLiked: Staff & service
Low Price, good value
You get what you pay for. For $20 USD per night, the price is unbeatable. Good and friendly staff---one of the receptionists has amazing effciency. Superb location in the heart of Johore Bahru.
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great service but i didnt enjoy the room enough.
service is great. although i was staying in the newly renovated club room, the shower drainage was partly blocked. The aircondition is not enough to make the whole room cold so my sleeping was a bit uncomfortable.
Stayed 1 night in Feb 2020

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