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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

913 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Laundry
Housekeeping

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationJohor Bahru City Square1 min walk
Popular LocationKSL City Mall8 min drive
Popular LocationSingapore Turf Club11 min drive
AirportJohor Bahru (JHB-Senai Intl.)25 min drive

Choose dates to view prices

  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsStandard Room
  • Club Deluxe Room

    Room amenities

    • 22 sq m
    • Sleeps 2
    More detailsClub Deluxe Room
  • Club Family Suite

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsClub Family Suite
  • Family Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsFamily Room
  • Standard Plus Room

    3.8/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsStandard Plus Room
  • Club One-Bedroom Suite

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsClub One-Bedroom Suite

About this area

Johor Bahru

Located in Johor Bahru, Citrus Hotel Johor Bahru by Compass Hospitality is connected to a shopping centre. Johor Bahru City Square and Komtar JBCC are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Check out an event or a game at Singapore Turf Club, and consider making time for River Safari, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

Visit our Johor Bahru travel guide
Map
Popular Location

What's nearby

  • Johor Bahru City Square - 1 min walk
  • KSL City Mall - 8 min drive
  • Danga Bay - 10 min drive
  • Singapore Turf Club - 11 min drive
  • Night Safari - 35 min drive

Getting around

  • JB Sentral - 8 min walk
  • Kranji Station - 8 min drive
  • Johor Bahru (JHB-Senai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Citrus Cafe – Café offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Citrus Hotel Johor Bahru by Compass Hospitality

3.5-star central hotel connected to a shopping centre in Central District
A restaurant, a business centre and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 125 rooms offer free WiFi, rainfall showerheads and flat-screen TVs with satellite channels. Other amenities available to guests include coffee/tea makers, free bottled water and safes.
Citrus Hotel Johor Bahru by Compass Hospitality offers 125 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: MYR 30 per day
  • Airport shuttle available
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1 km

Food and drink

  • 1 restaurant

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Conference space (861 square feet)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Citrus Hotel Johor Bahru by Compass Hospitality and receive a full refund?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality offers free cancellation on select room rates, because flexibility matters! Please refer to Citrus Hotel Johor Bahru by Compass Hospitality cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Citrus Hotel Johor Bahru by Compass Hospitality?
As of 14 Aug,2020, prices found for a 1-night stay for 2 adults at Citrus Hotel Johor Bahru by Compass Hospitality on 30 Aug,2020 start from SG$29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citrus Hotel Johor Bahru by Compass Hospitality?
Citrus Hotel Johor Bahru by Compass Hospitality doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to noon.
What time is check-out at this hotel?
Checkout is at noon.
Where is Citrus Hotel Johor Bahru by Compass Hospitality located?
Located in Central District, this hotel is within a 5-minute walk of Johor Bahru City Square and Komtar JBCC. KSL City Mall is 2.8 mi (4.4 km) away. JB Sentral is 8 minutes by foot.

Guest reviews

Overall score and ratings for Citrus Hotel Johor Bahru by Compass Hospitality

3.4
Guest rating
913 reviews
5 - Excellent
122
4 - Good
325
3 - Okay
308
2 - Mediocre
114
1 - Poor
44
3.2
Cleanliness
3.6
Service and Staff
3.5
Amenities
3.2
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was good

Stayed 1 night in Mar 2020
1.0 out of 5 Terrible
  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and smelly , worse than backpacker hostel. And hotel.com seem not honest will not show the negative review on the booking side.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
3.0 out of 5 Okay
  • Liked: Staff & service
Low Price, good value

You get what you pay for. For $20 USD per night, the price is unbeatable. Good and friendly staff---one of the receptionists has amazing effciency. Superb location in the heart of Johore Bahru.

Stayed 1 night in Mar 2020