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Hotel Austin Paradise - Pulai Utama

2.5 star property
A comfortable retreat awaits in the business district, where guests can relax after busy days while knowledgeable concierge staff enhance the experience

Choose dates to view prices

Hotel Austin Paradise - Pulai Utama provides a practical base in the business district with essential comforts including WiFi and complimentary self parking. Travelers particularly value the helpful concierge services and convenient luggage storage options.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Deluxe

Desk, iron/ironing board, free WiFi, bed sheets

Superior Deluxe

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Shower, free toiletries, hair dryer, slippers

Superior Twin

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Johor Bahru, Hotel Austin Paradise - Pulai Utama is in the city centre and near a metro station. Johor Bahru City Square and Sutera Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Malaysia and Austin Heights Water & Adventure Park. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Pulai travel guide
Map
No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300

What's nearby

  • Universiti Teknologi Malaysia
    15 min walk - 1.3 km
  • Sutera Mall
    11 min drive - 9.0 km
  • Paradigm Mall Johor Bahru
    12 min drive - 10.1 km
  • KSL City Mall
    27 min drive - 29.1 km
  • Johor Bahru City Square
    28 min drive - 33.9 km

Getting around

  • Kempas Baru Station
    25 min drive
  • Senai International Airport (JHB)
    24 min drive

Restaurants

  • 六顺美食中心 Restoran Liu Soon
    15 min walk
  • Restoran Agus
    16 min walk
  • Restoran Al Rizqi Bistro
    13 min walk
  • Persian In The House
    13 min walk
  • Joyous Coffee House 欢喜咖啡美食馆
    15 min walk

About this property

Hotel Austin Paradise - Pulai Utama

Hotel in the business district
Hotel Austin Paradise - Pulai Utama provides everything that you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A lift, concierge services and smoke-free property
  • Luggage storage
Room features
All guest rooms at Hotel Austin Paradise - Pulai Utama have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet and Boost
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
Austin Paradise Taman Pulai Utama Hotel
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Hotel Austin Paradise Pulai Utama Johor Bahru
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Hotel Hotel Austin Paradise - Pulai Utama
Hotel Austin Paradise - Pulai Utama Johor Bahru
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Austin Paradise Pulai Utama
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Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Frequently asked questions

Is Hotel Austin Paradise - Pulai Utama pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Austin Paradise - Pulai Utama?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Austin Paradise - Pulai Utama?

Check-in start time: 2 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Austin Paradise - Pulai Utama?

Checkout is at noon.

Where is Hotel Austin Paradise - Pulai Utama located?

Located in the heart of Johor Bahru, this hotel is 1.4 mi (2.3 km) from Universiti Teknologi Malaysia and 2.5 mi (4 km) from Pulai Spring Country Club. Hutan Bandar MPJBT and Gunung Pulai Recreational Forest are also within 6 miles (10 km).

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Reviews

Hotel Austin Paradise - Pulai Utama Reviews

6.8

7.0

Cleanliness

6.6

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
Stayed 2 nights in Dec 2018

10/10 Excellent

Julz, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel

Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Stayed 2 nights in Feb 2018

8/10 Good

meksu83, Perak, Malaysia

Liked: Staff & service, property conditions & facilities

Simple but nice hotel

Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
Stayed 1 night in Dec 2017

6/10 Okay

Ong

Simple & Basic

Basic, nothing outstanding.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Disliked: Staff & service

Nice small hotel but not so friendly

The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance)

6/10 Okay

Verified traveller

Liked: Staff & service

Small hotel but nice

Compared to the price it is worth to stay in with nice & humble hotel staffs.

6/10 Okay

Bernard Ling

Liked: Staff & service

Overall, not bad.

Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access.

6/10 Okay

Verified traveller

Disliked: Staff & service

Budget stay

The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay.

4/10 Poor

Ganesh

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018