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Overview of Hotel Austin Paradise - Pulai Utama

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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Hotel Austin Paradise - Pulai Utama

2.5 out of 5

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 Front Desk

Explore the area

    Popular LocationUniversiti Teknologi Malaysia6 min drive
    Popular LocationPulai Spring Country Club6 min drive
    Popular LocationHutan Bandar MPJBT10 min drive
    AirportSingapore (SIN-Changi)66 min drive

Choose dates to view prices

  • Superior Triple Room

    Room amenities

    • Sleeps 3
    • 1 Single Bed and 1 King Bed
    More details
  • Superior Twin

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior Deluxe

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Family Suite

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Johor Bahru

Hotel Austin Paradise - Pulai Utama is located in Johor Bahru. Sutera Mall and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danga Bay. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium.
Popular Location

What's nearby

  • Universiti Teknologi Malaysia - 6 min drive
  • Pulai Spring Country Club - 6 min drive
  • Hutan Bandar MPJBT - 10 min drive
  • Johor Premium Outlets - 17 min drive
  • Sutera Mall - 19 min drive

Getting around

  • JB Sentral - 36 min drive
  • Senai International Airport (JHB) - 22 min drive

About this property

Hotel Austin Paradise - Pulai Utama

Hotel in Johor Bahru with 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this hotel. All 40 rooms offer free WiFi, coffee makers and LED TVs with satellite channels. Free bottled water, hairdryers and showers are among the other amenities that guests will find.
Hotel Austin Paradise - Pulai Utama offers 40 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

Property is also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
Austin Paradise Taman Pulai Utama Hotel
Austin Paradise Taman Pulai Utama Skudai
Hotel Austin Paradise Pulai Utama Johor Bahru
Hotel Austin Paradise Pulai Utama Johor Bahru
Austin Paradise Pulai Utama Johor Bahru
Hotel Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Hotel Austin Paradise - Pulai Utama
Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Austin Paradise Pulai Utama
Austin Paradise Pulai Utama
Johor Bahru Hotel Austin Paradise - Pulai Utama Hotel
Austin Paradise Taman Pulai Utama
Austin Paradise Pulai Utama
Austin Paradise Pulai Utama
Hotel Austin Paradise - Pulai Utama Hotel
Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Frequently asked questions

Can I cancel my reservation for free at Hotel Austin Paradise - Pulai Utama and receive a full refund?
Yes, Hotel Austin Paradise - Pulai Utama offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Austin Paradise - Pulai Utama cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Austin Paradise - Pulai Utama?
As of 6 Mar,2021, prices found for a 1-night stay for 2 adults at Hotel Austin Paradise - Pulai Utama on 7 Mar,2021 start from SG$32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Austin Paradise - Pulai Utama pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Austin Paradise - Pulai Utama?
There is free parking nearby.
What time is check-in at Hotel Austin Paradise - Pulai Utama?
Check-in begins at 2 PM.
What time is check-out at Hotel Austin Paradise - Pulai Utama?
Checkout is at noon.
Where is Hotel Austin Paradise - Pulai Utama located?
Situated in Johor Bahru, this hotel is 2.5 mi (4 km) from Pulai Spring Country Club and 2.6 mi (4.2 km) from Universiti Teknologi Malaysia. Sutera Mall and Hutan Bandar MPJBT are also within 6 miles (10 km).
3.5
Good
Rating 5 - Excellent. 1 out of 10 reviews
5 - Excellent 10%
Rating 4 - Good. 4 out of 10 reviews
4 - Good 40%
Rating 3 - Okay. 4 out of 10 reviews
3 - Okay 40%
Rating 2 - Poor. 1 out of 10 reviews
2 - Poor 10%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%

3.5/5

Cleanliness

3.5/5

Staff & service

0.0/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Property conditions & facilities
This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
Stayed 2 nights in Dec 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel
Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Stayed 2 nights in Feb 2018

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
Simple but nice hotel
Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
Stayed 1 night in Dec 2017

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