Shangri-La Hotels and Resorts, Kampung Pasir Segambut hotels

"Room was very clean and tidy,we had a fantastic view of the Petronas towers. The staff were very friendly and courteous and nothing was too much trouble for them"

"The hospitality from Mr. Resh the senior manager on duty is outstanding, he went above and beyond when I got sick and need it to see the doctor, walked me to the clinic and stayed till everything is done and got my medicine and the next day he checked on me, overall the front liner staff at the lobby are very helpful and polity , and I would like to give credit to Housekeeping staff , I didn’t catcher his name but I believe he’s unchanged on 3th floor since my room was 0379 and he’s the one that clean my room daily the way I want it, always smiling and positive attitude I wish I remember his name. Truly 5?stars experienced. "

"Excellent place to stay in a nice area of town"

"Amazing staff, pool was great. Close to lots of malls and food options. Would stay again"

"close to one utama and bandar utama mrt"

"Very clean, great location, friendly and helpful staff, quite a new property and it shows"

"Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff. "

"Fantastic hotel, staff and service, and a great location"

"This is a properly great hotel "