The Coaching Inn Group, Kennet & Avon Canal Trail hotels

"A charming hotel that is centrally located. A good variety of food products at breakfast. The service from the waiting team is fantastic. We stayed in the Executive King room. Bed was very comfortable and the bathroom had a lovely shower and had good quality towels. People on the Reception desk were very helpful, allowing us to leave our luggage with them before we departed. Self check in and check out was easy and straightforward. Would return to the Clayton Hotel."

"Lovely, helpful staff - comfy room with all amenities in the heart of Bath -thank you for supporting my late check in :-)"

"Great young lady on the reception desk. "

"Always fab stay. Excellent staff who have been there years. So it must be a good working environment. Breakfast was hectic to say the least being half term, but food was constantly being replenished and tables cleared, alway helps when there is plenty of staff working the shift. Well done "

"excellent"

"The front staff was amazing! the service was incredible, they were so lovely and polite. even got an upgrade, i will 100% be staying again! Felt so welcome "

"The staff here are all so friendly and helpful. We booked an upgraded room with access to a lounge, which was great as we’d had a long haul flight and just needed something light before bed. The lounge access in the evening meant we could get some delicious snacks and drinks. Whilst the hotel don’t do an airport shuttle, there are numerous options to get to the airport. We tried the electric car transfer and the bus on different occasions. The buses stop just across the road from the hotel and drop either inside T2/3 or T5 so very convenient. We would certainly use this hotel again when flying to/from Heathrow."

"Lovely clean hotel. Seemed brand new. Great location near to all shops, bars and restaurants "

"Had the grab bag breakfast. It was ok. The room was good"