"- Bedbugs infestation - do not go to this hotel.
- I was at the hotel for 3 nights and changed rooms 3 times.
I captured the bugs in a bag and showed receptionists and management, the bugs, and my bites all over my body. They disregarded my complaint and refused me a refund. The manager refused to speak to me and would only communicate through reception staff. The hotel is dirty and had to throw clothes and suitcase away because it was ridden with bugs. Terrible, disgusting. My bites are all...
"- Bedbugs infestation - do not go to this hotel.
- I was at the hotel for 3 nights and changed rooms 3 times.
I captured the bugs in a bag and showed receptionists and management, the bugs, and my bites all over my body. They disregarded my complaint and refused me a refund. The manager refused to speak to me and would only communicate through reception staff. The hotel is dirty and had to throw clothes and suitcase away because it was ridden with bugs. Terrible, disgusting. My bites are all...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Excellent stay as per the previous 2 times. Lovely room. Well maintained and service staff all well trained and professional. Spa is top notch and I can’t wait to be back again
Excellent stay as per the previous 2 times. Lovely room. Well maintained and service staff all well trained and professional. Spa is top notch and I can’t wait to be back again
Wonderful concierge that made our stay even better by booking wonderful restaurants and tour options.
Good breakfast
Suite rooms are much better than the normal rooms. Normal rooms are small
Overall friendly staff
highly recommended
Wonderful concierge that made our stay even better by booking wonderful restaurants and tour options.
Good breakfast
Suite rooms are much better than the normal rooms. Normal rooms are small
Overall friendly staff
highly recommended
shelly
Reviewed September 16, 2016Reviewed September 16, 2016
My stay at Holmes Hotel was the best place I’ve stayed in for this 2 week holiday (out of 6 hotels/B&Bs). There wasn’t any particular staff member that stood out because all were consistent in providing good service, from check in, housekeeping, front desk, in room dining & Kitchen@Holmes.
I would like to commend the hotel on the WhatsApp feature that made any potential difficulties/issues I had resolved in a speedy manner. There were 2 nights that I tried multiple times to call the...
My stay at Holmes Hotel was the best place I’ve stayed in for this 2 week holiday (out of 6 hotels/B&Bs). There wasn’t any particular staff member that stood out because all were consistent in providing good service, from check in, housekeeping, front desk, in room dining & Kitchen@Holmes.
I would like to commend the hotel on the WhatsApp feature that made any potential difficulties/issues I had resolved in a speedy manner. There were 2 nights that I tried multiple times to call the...