View from property
Check availability

Reviews of Phi Phi Cozy Seafront Resort

2 out of 5
Phi Phi Cozy Seafront Resort
Moo 7 Phi Phi Don Village, Ko Phi Phi, Krabi

Reviews

6.2
Rating 10 - Excellent. 27 out of 152 reviews" "
Rating 8 - Good. 26 out of 152 reviews" "
Rating 6 - Okay. 50 out of 152 reviews" "
Rating 4 - Poor. 29 out of 152 reviews" "
Rating 2 - Terrible. 20 out of 152 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having a few awful experiences with expensive hotels in phi phi, I booked phi phi cozy last minute for a very reasonable price. It says it’s 2* but was nicer than many 4* places I stayed in phi phi. It has a beautiful view, clean room with big bed, small swimming pool with view of the beach. They are adding a boxing / Muay Thai area at the moment. The staff are so lovely and helpful. A big thank you and I would recommend highly to anyone staying in phi phi
Stayed 1 night in Mar 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery from my seaview room. The staff were helpful, friendly and efficient!
Stayed 2 nights in Mar 2024

2/10 Terrible

allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst “resorts”we’ve ever stayed at for the following reasons: - grossly overpriced for the low level accommodation provided - surrounds were unkempt, pathways extremely uneven, cracked and dangerous. The gardens were dead and full of dead plants and leaves. The pool had no umbrellas for shade. - entry deck to room was unstable, decking boards were rotted. - there was no furniture bar a fridge, bed and table. Nowhere to sit to eat. Air conditioning was gale force and operated randomly, often freezing. The bathroom bin was never emptied by staff and we had to do it ourselves including cleaning the toilet. The shower had no pressure at all with water escaping through a hole in the hose. As well, the shower head did not fit the attachment on the wall and so water flowed to the side. - we were told to place the “make up my room “ sign on the door when we wanted the room cleaned. When returning nothing had been done. Toilet paper and soap needed replacement requiring me to go and ask for it. - the greatest insult of all was being shown a list of items on our arrival which would be charged for such as stealing a towel, marking the sheets etc. The towels were like sand paper. Who would steal them? - all in all it was the longest 5 days and only cost us $135 AU a night. Disgraceful, disgusting and my advice is DON’T GO THERE. - Expedia need to cross this place off its books.
Stayed 5 nights in Feb 2024

2/10 Terrible

Steen

Disliked: Cleanliness, staff & service, property conditions & facilities
For backpackers only
Stayed 1 night in Feb 2024

2/10 Terrible

Diana

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Funky little place, away from most of the noise and from the crowds of PhiPhi. Staff appeared to be local, so no one was in a hurry, but they were very nice, handled all our questions and requests well, and were wonderfully cheerful.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
The room had no tv, the shower was dripping. The veranda was instabil. No cartins.They clean the room after 15:00. When we told them that we want onother room ofcourse they whant moore mony. Exakt the same attitude as 2 years ago. But at that time we booked 1 more night and pay more then the other 2 night! So no moore cozy seafront for us! Next time we stay at view point phi phi!
Stayed 3 nights in Feb 2020

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures posted are deceiving. The room is very unhygienic. The shower does not work properly as it does supply enough water. The lobby is full of dogs. Where the hotel is situated (by the beach) it is very noisy at night and you will not be able to sleep. There is an extra charge for AC and some rooms do not have fans that work properly. We did have a fan in our room with no extra charge but it looked very unsafe and it was making a lot of noise and shaking. There are no proper blankets provides. No room service / cleaning. The only good about this hotel is the view from the balcony. However even the balcony is full of flies, ants and all sorts of bugs.
Stayed 2 nights in Nov 2019

4/10 Poor

C, ON

Travelled with group
Disliked: Cleanliness, staff & service, amenities
they tried downgrading our room on check in and hoped we wouldnt realize. then spent an hour fluffing around. finally got into our actual suite. was a beautiful view, but very basic room. Swimming pool was tiny and loads of bugs. Was never told about free breakfast even though it advertised it came with the room. Whole resort in general was very run down and needs some TLC. Pool Table was on its last legs and never saw the restaurant open. Staff werent around when it was time for check out and there was no drop box. Very disappointed
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
We decided to upgrade our room to a seaview as the room had air conditioning. The view was absolutely beautiful and the sunset was amazing to watch. The noise from the bars by thr beach was extremely loud and I mean extreme - it just echos around the area. This is not a place to stay if you are wanting a quiet couples holiday, this is more suited for the party goers. We had sleepless starts to our night's until about 2 or 3am
Stayed 2 nights in Mar 2019

6/10 Okay

Lo

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is in need of a renovation, the rooms were the bare minimum with no frills albeit they were clean. The TV didn't work or one of the outlets and they had limited outlets. The pool was very small and didn't seem maintained well. They do have a nice patio you can sit on with a beer and enjoy the sunshine. Our stay wasn't horrible but probably wouldn't return.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Jack, Montréal Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay close to the beach but very noisy at night due to the local bar heavy music until 1:00 AM.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Beautiful view
We had a beautiful biew from our room...though the room had an ant problem and was mediocre. The bed sheets had stains, overall tge room wasnt very pleasant to spend time in, but the view was worth it.
Stayed 2 nights in Apr 2018

6/10 Okay

Iben

Liked: Staff & service
Don't go here unless you are a night owl.
Booked this hotel hoping to get away from the noise from the beach parties. First night I slept for 3 hours. And I'm usually a good sleeper! The music from surrounding hotels and the beach was insane. We were very unfortunate with our "neighbours" too. Parting, drinking, smoking till 2am in the morning. At the hotel. Fortunately, the staff realised this and apologised and moved us to a different room which didn't have bad neighbours. Staff did great. But I wouldn't book here again.
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Would stay again but has issues
We started our journey from Phuket to Koh Phi Phi, thankfully staff was waiting at the pier to take your bags to hotel as it is a maze! When we got there we were told our room wasn’t available due to stayers which hadn’t been seen nor checked out but they would put us in another hotel for the evening and return the next day to a free upgrade and extra night stay free of charge. The lady helping us was so so friendly and helpful we couldn’t be happier considering the situation. So the next day we arrived get into our room, gorgeous views overlooking the sea however there was mould on the walls, the bathroom absolutely stank and the steps down to our room were not very user friendly. Throughout our stay we questioned the cleanliness of the pool as it was a very odd colour and opted for the sea instead but walking passed one early morning, we noticed the pool had fungi growing all over it and the staff were simply scooping it out. Not sure if any chemicals had been added. So overall it was ok for the money paid, thankful for the beach but the service was incredible and I thank each one of them. Oh also, the noise is so loud at night. If your a light sleeper and prefer an early night, this hotel is not for you. Noise didn’t bother me as I could fall asleep through it but the parties on the beach are incredibly loud. I do not want to put anyone off this hotel, because I would stay here again i’m just being honest on what I saw.
Stayed 2 nights in Jan 2018

6/10 Okay

Ange, Melbourne Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great view but the room was just
Room was great not far from Ibiza party which goes most of the night. If you want a view this is great but if you want a great overall stay then maybe go the other side of the island.
Stayed 1 night in Jan 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from place are worth the visit! Good value for money or what is an expensive island for backpackers like us!
Stayed 1 night in Dec 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

kiwi, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
decent place
the rooms are basic , nothing flash at all, a bit run down, doesn't matter thou because they are clean and you don't even spend much time in them . But the views from your balcony for the sea facing rooms are great , so easy to relax and have a beer on. worth it just for that. Only issue I had was they only have an American breakfast on the menu , so ended up having to go somewhere else for breakfast every morning
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A lot of ants
The staff were very friendly and helpful, and the communal place is okay. The pool is quite small but it looked clean. We chose a rom with a sea viewed and sadly this room was covered in ants. We suffered many bites from these ants during our stay. the room was a bit old and run down however cheap so good for those who don't mind bugs and on a budget.
Stayed 2 nights in Jun 2017

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Love it Big, new & very confy. Amazing view, swiming pool, good location, clean and fresh towels every day. You don´t have coffe and free water.
Stayed 2 nights in Jun 2017

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
Very bad stay, the room was small and dirty as well as the bathroom. We didn't have any water to shower!!! No air con in the room, no proper sheets for the bed. Way too expensive for what you get.

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
It is a little remote
Very nice stay, staff very helpful potentially lovely quiet spot with good sea views but very noisy because of the nightly beach party. The only way to beat it was to join in!

4/10 Poor

Mariana

Disliked: Staff & service, property conditions & facilities, room comfort
Not nice
I went to check the hotel before the check in and end it up not even coming back, pictures look way different than reality. I lost the money that I have paid and went to other hotel

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, room comfort
So so Cozy
Cozy seaport was exactly what my friends and I wanted! Far enough away from the hustle and bustle of Phi Phi night life but enough to do around it and right near the beach with the most amazing views and hike up to the outlook!! Would definitely stay here again. Only thing I would change is updated rooms and linens.

6/10 Okay

Shalinee , Malaysia

Liked: Staff & service
Room with nice view but lack of facilities
We booked a seaview room for 1 night. The room has a beautiful view of the sea . Wireless is provided for 3 devices but it will automatically logged out after 2 hours and you need to login back. Has a water heater , nice and comfy bed . Other than that no other facilities like fridge, kettle is provided. Overall a pleasant and peaceful stay for 1 night but definitely not worth for the money

6/10 Okay

Kin Seng

Disliked: Property conditions & facilities
It was really good vacation to stay at cozy seafront hotel. Host were nice and friendly .recommend for party animal for stay ..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Cozy seafront was so great! Absolutely perfect view of the bay, and nice to be close to the action yet a little farther from the loud party bars blasting music until 2am. Just a 2 min walk to the main beach with kayak rentals and restaurants. Staff was so happy and eager to answer any and all questions. Great stay!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

4/10 Poor

PASCHALIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view
Walk from port hard bed toilet didn't flash well shower ok mosq in room reception helpful and sewage smell all day

2/10 Terrible

Jason, ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mosquito ridden dirty place
not much

8/10 Good

Hernan Felipe

Liked: Room comfort
Convenient
Our stay was good. We did not spent so much time at the hotel but it is a good hotel and the price is good too. The view from our room was amazing and the staff was friendly and kind since the first day.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip-off
The resort is located in the interiors of the main area part of the island (long walk from the pier). They provided us with half size blankets(the ones airlines give it was a blanket from Qatar air)and the bedsheets had holes . No fridge,minibar, no drinking water nor a kettle. Room had mosquitoes and a dead lizard which wasn't cleaned on the second day as well. Pool size is very small and it is not like the one in the pictures. There is no wardrobe (a pole fitted in between the walls ) and only one hanger. The person at the front desk said he was doing us a favour by giving Wi-Fi coupon with password worth 50 baht for free (free Wi-Fi was included in our booking)

4/10 Poor

Sarah, Cambridge, UK

Disliked: Staff & service
wouldn't reccomend
Bad service, agreed to help with luggage back to pier, however no help was provided no-one was even around to check out. Some features falling appart, stood on wooden panneling that had fallen down with nails sticking out. 15 minute walk from pier. Only positive is the view!

8/10 Good

Izabella

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean and comfortable bungalows with seaview
The bungalow I stayed in was new, so was everything inside of it. The towels were changed daily, and the room was fresh and clean:) I had a dispute with the reception because of my late check out that they charged me for. I understand the reason of the penalty, but I wished they had communicated their terms in advance, or that they had this policy written on a clearly noticeable spot, but it wasn't, so I left with a bitter aftertaste. Overall, I would still recommend these bungalows because they are nice and affordable, they're lovable! ..just be smarter than me to avoid unpleasant surprises:)

6/10 Okay

Bethan, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful view
My boyfriend and I arrived on Phi Phi a day later than anticipated as I was recovering from food poinsoning and therefore our Accomodation we had innitially booked went pear shaped so we booked this place very last minute. Upon looking at the different booking sites it appears the accomodation is pretty rubbish throughout the whole island which is such a shame because it's so beautiful. We decided to pay an extra bit more to have somewhere nice,so we upgraded our room to the superior sea view room. On our travels this has been one of the most expensive rooms and you get very little for what you pay for. Granted you have an absolutely stunning view of the sea, but you also have the view of rubbish.. See attached photos. The room is incredibly basic, but it is however very clean. The bathroom had no hot water and it rained heavily into the room through the front door as there is a huge gap?!? The music is rediculously loud from the beach parties so you really must bring ear plugs! Honestly it kept me awake! Aircon worked well. It's in a good location walking wise, easy to get to everything! The staff are friendly. There is also a pool but we did not use it and again with the food! All in all it appears there is just a resounding problem across the island for accomodation and cleanliness and frankly because this place was so clean I really would stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Sean, Hartlepool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable qualityA***
Prime location for a relaxing trip, with great beaches and nightlife within a 5 minute walk.

8/10 Good

Nancy, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location beautiful sights. Staff was always helpful

6/10 Okay

tess, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Grounds beautiful - room not
The overall resort is amazing but my Private bungalow was falling apart at the seams. Only plywood for floor and it was patchy and worn, could have fallen through. Went to the bathroom only to have a giant cockroach crawl over my foot. However the lady working the front is super friendly and speaks English very well. The pool is nice and the view is awesome

6/10 Okay

Lee-Anna, Coolangatta, QLD, Australia

Disliked: Property conditions & facilities
Basic bungalow great for party goers
Very basic bungalow in great location close to Beach, nightlife and restaurants. But if you aren't into all night partying then it probably isn't the place for you. Sound travels across water and the music from several bars close by is very loud. Lucky I could sleep through it

6/10 Okay

Verified traveller

Sadly Overpriced
We paid a good amount to stay at this place which was disappointing for the money spent. Although we had a seaview room, it was quite a far walk from the ferry docking location to the resort and a good walk just to hang out at the beach each day. Because of the large rocks surrounding the property, you have to walk away from the beach to get back to it. The place is situated on the far side of the island and the music from bars quite far away make it's way to your room because of the location. We had to wear earplugs every single night. Nightlife is fun but a bit overwhelming.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if your aim is to get drunk and pass out
In a dump part of the island with a million dollar view for part of the day. The rest of the day the bay is empty of water and full of trash. The room wasn't cleaned - black hairs all over the floors when we came in. It is a square box with one light bulb and austere white walls. The bathroom stank. If you want A/C you have to pay double.

4/10 Poor

Kirsty, Lancashire

Liked: Cleanliness, staff & service
Noisy and overpriced
Very noisy and expensive option on Phi Phi, we paid £41.50 a night, which is scandalous. If was beachfront and did have a beautiful view, but it was basic. They put us into the second row first, but I asked to be moved and he replied, "oh yes, I've made a mistake and put you into the wrong room." This was after he looked what we'd paid! No fridge, wifi only in public areas, tiny pool. Safe. TV was rubbish. The major factor was the location. The noise was unbelievable until 2am. It's too near the village. If you're out til 2, fine. If not go to another resort on the east coast. Close to the pier, staff met us and transferred the luggage and a hot 15-20 mins following him. Good for shopping and food in the area. Price WAY TOO HIGH!!!

6/10 Okay

Maria, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and pool but not so clean.
We stayed in a bamboo bungalow looking straight out on the water - Amazing view! That's where the good things end though. Bed was very uncomfortable, floor sloped badly and was less than solid. The bathroom was ok - so ok in fact that a family of 9 cockroaches also called it home! Oh I forgot to mention they do have a nice pool and the WiFi is ok. Once again the view was great. Shame about the bathroom and bed.

6/10 Okay

Juliana

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Sophie, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely go back!!!!
We got a Seaview bungalow and it was fantastic! The young gentleman at the reception was so so lovely, polite and helpful!!!! The resort is away from the village but still very easily walkable, which is nice as it's quiet and you'll get a great view of the entire bay from the Reception/restaurant/pool area or room. Being Phi Phi you will be hearing music from the beach and the bar next door at night until about 1am, but it's not incredibly loud and I doubt you would be able to find quieter in such a great location. It's worth taking a walk along the beach at night anyways just to have a look at the atmosphere and all the fireshows, even if you are not a party person. There is a lovely chilled out bar nearby called the sunflower you should definitely try! The bungalow we were in was very clean and had a TV and safe and got cleaned when we were away, bathroom a little smelly but that's quite a common thing I found out... I would definitely stay there again!