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Reviews of Phi Phi View Point Resort

2.5 out of 5
Phi Phi View Point Resort
107 Moo 7, Ko Phi Phi, Krabi

Reviews

6.8
Rating 10 - Excellent. 20 out of 81 reviews" "
Rating 8 - Good. 21 out of 81 reviews" "
Rating 6 - Okay. 15 out of 81 reviews" "
Rating 4 - Poor. 14 out of 81 reviews" "
Rating 2 - Terrible. 11 out of 81 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

ruby

Stayed 3 nights in Feb 2024

2/10 Terrible

Wendy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not honor our reservation for an oceanview oceanfront room. I paid for the best room and they tried to put us in a room with no windows. After complaining they moved us to a mid range room with oceanview. But it was still about a $20 night difference in price. They said we could cancel when we complained but we had already taken a 2 hour ferry to get there and did not have another place to go.
Stayed 2 nights in Feb 2024

6/10 Okay

Donna

Liked: Cleanliness
Stayed 3 nights in Feb 2024

2/10 Terrible

ambroze

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY. dusty sheets towel pillow blanket. Smell horrible stain on bedsheet. . Balcony door doesn’t lock. I booked for 3 nights. I only stayed one hour and left. Waste of money… too many steps to walk up the room. Also too many mosquito saw lizards on wall. Please don’t fall for the balcony view the room is piece of shiiiiiiiiit.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lala on 19 Jan,2024
thank you ver much.

10/10 Excellent

Carson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at the phi phi viewpoint resort. Staff was amazing and super friendly, pool was top notch. Bungalow was a great getaway in the hustle and bustle of phi phi. Very close to the viewpoint and right on the water. 10 outta 10 would stay again!
Stayed 2 nights in Nov 2023
Response from Lala on 14 Nov,2023
Thank you I hope you will come back and stay with us again.Lala

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay here! It was so nice to hang out in the pool on the days we had no tours since it is nicer than the local beaches. The staff was so friendly and helped us book tours and rent a kayak. Lots of restaurants nearby and eberything is about a ten minute walk max including the harbor. If you have a lot of luggage maybe arrange ahead of time for help with luggage since there are no cars on phi phi you have to walk which we didnt realize but it was fine for us with backpacks.
Stayed 2 nights in Feb 2023

6/10 Okay

Oliver

Disliked: Cleanliness, property conditions & facilities
5/10
You get what you pay for here good location, basic dirty room with a cockroach appearing every so often. But 9/10 for eco friendliness as we had a variety of lizards and geckos in the room!
Stayed 3 nights in Mar 2023

6/10 Okay

Jeff

Travelled with partner
Liked: Staff & service
A couple of things to think about before staying at this place. First there are no cars and therefore no taxes on this island so you will be walking a ways from the pier in the heat with your baggage across cobblestone streets then up a pretty steep hill, unless you can find a fellow with a pull cart to help you, which we recommend. Second know for a fact that photos do not tell the story, this is basically rough around the edges motel with a very nice view. Last, and I think most important to some people, is the fact that there was a never ending beach party just down the street shaking the windows until very late at night. If that’s your thing then this is your place.

2/10 Terrible

tamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and rundown, hardly anyone around, was accused of almost causing a fire when I left the air conditioning on for a few hours. Owner tried to charge me 5,000 baht until I said I'd call the tourist police.
Stayed 3 nights in Sep 2022
Response from Prang on 4 Oct,2022
Customers come to stay, everything is ok until 19 Sept. There is smoke coming out of the air conditioner. We go to see. The customer has turned on the air conditioner from the morning until 7P.M and the customer turns on the air conditioner every day. The resort therefore informs customers that it is open. Because it is dangerous if there is a fire, what to do? Here we have to change the parts for 5000 baht. We don't charge customers. But inform them that there is damage. If leaving the room, turn off the air conditioner as well. But the customer said that I want my room to be cool all the time. I'm back hotThis is true what customers do.

8/10 Good

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Room very basic and terrace overshadowed with trees obscuring the view
Stayed 4 nights in Jan 2022
Response from Lala on 13 Jan,2022
Thank​ you​ for​ review.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I was sorely disappointed. Everything is outdated, you get two towels and two little pieces of soap. Nothing more. If you plan on sleeping don’t stay here. The beach parties go way into the night and the music is loud enough it’s like it’s in your room. The staff is not inviting and they tend to make you feel like it’s a burden to assist you. They pool was decent. That’s what will earn this place a 1 Star.
Stayed 3 nights in Feb 2020
Response from Rizalina T. Bautista on 13 Feb,2020
To Mr. Anonymous, We acknowledged bad or good review what we only want is to site or write your name, we want all our guests to become happy while staying in our resort, how can we know what can we do if we don't know what is your inquiry, as far as we know we seved the service the best that we can, and if your not satisfy or telling that it look like we are not intend to help, maybe something happen between you and the staff. Thank s for the review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice free upgrade from garden view to seaview, but most rooms have high hillside steps to climb which should be reconsidered for physically challenged or older guests. A bit far from the pier since walking only no cars
Stayed 2 nights in Jan 2020
Response from Riza on 7 Feb,2020
Thank you for staying with us

8/10 Good

Paola, Bogotá, Colombia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful sea view. Old property, but still functional. A lot of stairs, but not that much. Good pool. Good breakfast.
Stayed 3 nights in Dec 2019
Response from Riza on 7 Feb,2020
Thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. The ladies at the front are really friendly. I wish I knew how close it was to the music at night though. Hard to sleep.
Stayed 2 nights in Dec 2019
Response from Riza on 4 Jan,2020
Thank you for staying with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Riza on 7 Feb,2020
1 for what?

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hillside rooms is one of the best I've ever seen and worth the small steep walk to it. If you are physically able this room is the best in my opinion. Pool views also beautiful and pool was clean. Of course the rooms are not modern but they are clean and perfect for what we wanted. I would come back.
Stayed 2 nights in Mar 2019
Response from Riza on 16 Apr,2019
Thank you very much, hoping to see you here once again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Infinity pool overlooking bay. Close to beach. Rooms nice with air.
Stayed 3 nights in Feb 2019
Response from Riza on 16 Apr,2019
Thank you so much.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019
Response from Riza on 16 Apr,2019
Thank you so much, hoping to see you here once again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Riza on 16 Apr,2019
Thank you so much

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views & pool which more than makes up for
We had a great time, Phi Phi is stunning...however it is being ruined by the party goers life style in my opinion. It is impossible to sleep at night because of the noise, amongst other things..take ear plugs with you. With a hangover the noise will be a sweet revenge!!!
Stayed 2 nights in Feb 2019

6/10 Okay

Stephen

Stayed 1 night in Feb 2019

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Way overpriced. Essentially paying for view.
We stayed in one of the bungalows. The only good thing about this accommodation is the view of the bay, which is arguably unbeatable apart from the main viewpoints in Phi Phi. Having read reviews before booking I wasn’t expecting a fantastic stay, I just needed a cheap place to stay and this was one of the cheaper options (most Phi Phi hotels are overpriced compared to other locations in Thailand). This room was extremely basic to say the least, but the main concern was the bathroom, it just wasn’t clean. Stains everywhere on the sink and toilet and we felt really uncomfortable. Pros: View from the bungalow of the bay Pool is alright with similar views Cons: • Bathroom was disgusting • TV looked like it had been bought at a car boot sale in the 1980’s. • Noise - you can hear every song being played at The beach clubs until 2am (this didn’t bother us m, we knew this before we booked and had earplugs) • No safe in room, the added security lock on the door was broken - not great. They do have safes at reception but you have to pay 20 baht every time you use it. What a con! The whole place just doesn’t seem well maintained, and although this is one of the cheaper hotels/resorts, the quality of the rooms can not justify the price you pay. We paid £90+ for two nights, which is shocking in comparison to paying 80 for 3 nights in an outstanding Chiang Mai hotel. Would not stay again. Moved hotels after 2 nights to Coco Bella - superb decision.
Stayed 2 nights in Jan 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service.
Friendly service throughout our stay. Fantastic view out over the bay. Photo is of our view at sunset.
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
As is other reviews, there are about 100 stairs if you are in the top tier bungalows. This does provide a amazing view. With is a pro. Another pro, air con worked amazing. Shower was hot. That's it for pros. Cons: the bungalows are VERY tired, out of date and worn. This makes it harder for them to keep clean. Old chipped cracked tiles, sink and toilets full of stains. Sheets and towels although clean show their age. Can see through some floor boards to the ground. We were informed on arrival that wifi cable was broken and would be fixed next day, it want, so wifi only available at reception ( that's 200 stairs for every email.) Pool whas an Amazing view, but it was also broken. Filter needed to be replaced. It was another thing that was going to be fixes. About 5 feet deep and so murky and dirty you couldn't see the bottom. Pool hours are restricted because on site scuba uses it for lessons ( some of which were cancelled because viaiablit was so bad.) Pick up and drop off offered. A man with a cart will take your luggage to and from. It is nice to not haul your luggage with you. Downside, we had a 1130 ferry the other ferry leaves at 10. They didn't want to make 2 trips to the pier so made us leave with the rest of the guests and wait at the pier for 2 hours. It's 10 minute walk so I get that it's inconvenient to make 2 trips but still. Location up the hill also makes the sound from the beach parties travel up. You will hear music and shouting and whistling until 2am
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Fast check in, beautiful view, beautiful pool, clean room. The shower hose was a challenge to use as you weren’t able to hang it on the wall, the hook was broken. Some loud neighbors could be hear talking loudly. For the price, view and location, very good.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Pros: They picked us up from the ferry terminal, the staff was very helpful and nice, the view is great, close to the beach and places to eat. Cons: you would not be able to fall asleep without the earplugs (not they fault, the music from the beach), there were pieces of something broken (a fan) at the garden, use insect repellent ALL the time while on the island, including while in a room, the smell from the canal right before the hotel.. still, It is a decent place for Thai standards and I would stay again.
Stayed 2 nights in Jan 2019

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities
Really great (older) resort!
No this resort is not new but if you can get past the little bit of rustiness here and there and not the best bed, the feeling you will get just sitting on the balcony looking at the bluest water and cliffs surrounding koh phi phi will be the best. Was difficult to leave the it! We stayed in a hillside bungalow for 4 nights which is a bit of a hike but honestly didn’t really make me out of breath. The noise gets louder as the night progresses but stopped at 2am when we were there. We didn’t have any issues with it since we usually had a few drinks and passed out by midnight-ish. The staff was very nice. The town is right there for everything you might need. The pool was also really nice! Will for sure stay there again next time.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely view, however grounds were littered with rubbish. WiFi was dreadful. Rooms were exhausted and bed was very uncomfortable.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little resort
Lovely hut with amazing infinity pool. Towels changed daily, hut swept. When bugs were in the room we asked them to remove them and they came straight away. The pool area was always immaculate and the staff really helpful. Wish we had stayed longer here
Stayed 3 nights in Nov 2018
Response from Riza on 5 Dec,2018
Thank you for the appreciation, hoping to see you again here.

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018
Response from Riza on 5 Dec,2018
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly, helpful and informative. Loved this hotel!
Stayed 3 nights in May 2018
Response from Riza on 5 Dec,2018
Thank you so much for the appreciation. Hoping to see you again.

6/10 Okay

Kaghryn, Seattle

Liked: Staff & service
Disliked: Property conditions & facilities
Amazing staff and great location.
We were greeted st the dock by a very helpful young msn that took care of our luggage and led us to resort. Staff and check in were great. Only reason I rate this hotel Poorly is they REALLY need some freshen up and update. Love the staff, pool and breakfast.
Stayed 1 night in Jan 2018
Response from Riza on 2 Mar,2018
Thank you for staying with us, we appreciate your comment and hoping that when you comeback, we make something already. God bless.

4/10 Poor

abinas, Bengaluru

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the beach, but it was not maintained well
Lot of pest at the common washroom and the room didn't provide basic things like shampoo or body wash gel.. only a small soap!! Room was in terrible condition and wouldn't recommend it to anyone.. though the view of the sea was nice getting to the hill side area is like a task
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst beach stay ever.
This is probably the worst hotel I have ever stayed on at a beach. Right as you walk towards the place, there is a smelly drain. They messed up our booking, so we did not get the room with the view we wanted. But, that was not so much an issue. The shower faucet head was too small and leaky.there was the smallest of the heating units you could ever see for the shower hot water. The sink faucet spat thin jets of water with such force that the water bouncing off the sink would get my shirt wet every time. We couldn’t sleep until 3 AM every night with the whole room vibrating to the loud music played on the beach near by. The worst thing of all, the omelettes were the only food for breakfast. There wasn’t even a water heater in the room, and forget about the complimentary coffee in the room. The people were very hospitable, tried their best to make us feel comfortable. But, it was the worst beach vacation home ever! May be good if you are a teen backpacker who only sleeps during the day and consumes nothing but liquour.
Stayed 2 nights in Dec 2017

8/10 Good

Sara

Liked: Staff & service, room comfort
Lovely view and pool
I definitely enjoyed my stay. I had a room up on the hill and it had an amazing view. It had a little patio that provided me the opportunity to take in all the beauty. The pool deck is nice and the pool was spotless. I enjoyed the pool a couple of times. The one main issue was the club on the beach. I can usually sleep through anything, but the bumping base until the wee hours was very annoying. It did not ruin my stay at all, but I think other people would be pretty upset. Bring ear plugs in case. It only happened one of the nights I was there.
Stayed 2 nights in Dec 2017

10/10 Excellent

Luke, London, England

Liked: Staff & service
Great views and pool
Just outside of the main town enough to avoid the late night noise but close enough to walk into town if you want to party! Infinity pool is amazing on the beach. Would stay again!
Stayed 1 night in Nov 2017

10/10 Excellent

Luke, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely private bungalow with amazing view
Stayed here for 2 nights whilst visiting Koh Phi Phi. The town is quite noisy until the early hours but this hotel is far enough up the hill for the beach bar music to not be an issue. Infinity pool by the beach is beautiful and staff were all incredibly helpful and friendly. Be prepared for no electricity on some days (0900-1700hrs) as is standard across the island - keep an eye out for a sign in reception as it apparently caught some guests out during our stay.
Stayed 1 night in Nov 2017

8/10 Good

Macy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is beautiful, but be prepared for a hike! If you are at the top, it's a quick jaunt up a hill. The rooms are great and comfortable with a/c! It's about a 12 minute walk to the restaurants and nightlife and about 20 minutes from the pier. Awesome pool!!!!
Stayed 1 night in Jul 2017

4/10 Poor

Jessica

Stayed 1 night in Mar 2024

6/10 Okay

Tania

Liked: Staff & service
Disliked: Cleanliness
Le personnel est très gentil et accueillant, loin du gros bruits des bars. Cependant les installations sont sales et désuètes. Belle piscine
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement agréable Belle vue Juste un bémol nous étions tout en haut de la résidence pas facile avec les sacs à dos
Stayed 1 night in Feb 2024

4/10 Poor

Shigenori

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

cliff

Stayed 2 nights in Dec 2023

10/10 Excellent

Elin

Liked: Staff & service
Fantastisk utsikt både från rummet och poolen, bra service!
Stayed 3 nights in Dec 2023
Response from Lala on 19 Dec,2023
Thanks you so muchLala

6/10 Okay

Linus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grässlich!
Stayed 2 nights in Nov 2023

8/10 Good

Marie-Josée

Liked: Cleanliness, staff & service, property conditions & facilities
Les petites huttes pour 2 ou 3 personnes sont vraiment très bien. La vue est magnifique.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gøran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

2/10 Terrible

Ronny

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Es war nicht annähernd wie auf den Bildern!
Stayed 2 nights in Feb 2023