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Reviews of OYO Home 1065 Fancy 2BR Arte Plus

3 out of 5
OYO Home 1065 Fancy 2BR Arte Plus
3 Lorong Ampang 1, Ampang, KL

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 3 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor service management
This is our 2nd experience stay at Arte Plus. But unfortunately, it was bad experience. Firstly, the cleaniness of the apartment was very poor. The kitchen is not properly managed, with dirty tools. Secondly, the facilities in the rooms is cannot occupied (the wordrobe was fall down). Thirdly, after we made a complaint to the management, the male housekeeping attendant was coming into out apartment without knocking the door, simply enter by using their own spare-key. It really dangrous since our kids was around in the living area. It was really unprofessional ethics of work. This time experience is most worst compared our 1st time at Arte Plus on June 2019. Obviously the service management was very poor.
Stayed 2 nights in Oct 2019
Response from OYO on 16 Dec,2019
Thank you for rating us, We have duly noted your feedback and ensure better services in the future. Regards, Kevin

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The interior design is pleasant and modern but the cleanliness is not good as the carpet is not well cleaned and i can found hair and too much dust on the carpet.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lif slow . Overall ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
semunya ok cuma lampu2 awal sgt tutup sebelum pukul 11mlm
Stayed 1 night in Jun 2019