Starway Hotels, Kunshan hotels

"Club lounge was excellent. "

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"

"Everything is almost perfect. Don’t think you can get anything better for its price"

"Excellent location, convenient to the rail station"

"The place is clean and staff is friendly and helpful. Many restaurants nearby were closed but there are still many coffee shops open which is perfect for breakfast and brunches."

"Courtyard was an amazing experience. Central to everything and the staff were the best and super helpful. "

"Jing’an Metro station adjacent to the hotel "

"Great room, nice neighbourhood"

"same breakfast everyday but lot of varieties "