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Reviews of Aoi Hotel Kyoto

4 out of 5
Aoi Hotel Kyoto
146 Tenno-Cho Shimogyo-Ku, Kiyamachidori, Bukkoji Agaru, Kyoto, Kyoto

Reviews

9.8

Exceptional

Rating 10 - Excellent. 107 out of 122 reviews" "
Rating 8 - Good. 13 out of 122 reviews" "
Rating 6 - Okay. 1 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 0 out of 122 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alex, Skokie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice!
Stayed 3 nights in Apr 2024
Response from Aoi Hotel Kyoto on 14 Apr,2024
Thank you for staying at Aoi Hotel Kyoto.We are very happy that you enjoyed your stay with us.Please use our hotel again when you come to Kyoto.We look forward to seeing you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Aoi Hotel Kyoto on 5 Nov,2023
Thank you for using Aoi Hotel Kyoto.All of our staff are happy to see that you were satisfied with your stay.We look forward to seeing you again.

10/10 Excellent

Tad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Aoi Hotel Kyoto on 5 Nov,2023
Thank you for using Aoi Hotel Kyoto.We are very happy to receive such a high evaluation.Please use our hotel again when you come to Kyoto.

10/10 Excellent

xisheng

Stayed 6 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic boutique review...great for couples
Great boutique style with awesome amenities. The river view is amazing and kudos to Misato at the front desk who went above and beyond throughout the check-in process and helped translate all the little bottons in the room.
Stayed 1 night in Feb 2020
Response from Aoi Hotel & Resorts on 28 Feb,2020
Thank you very much for your stay at Aoi Hotel Kyoto! Also, we sincerely appreciated that you have taken some of your precious time to write this review and wonderful words to our staff. We are glad that you seem to enjoy the view of the Kamogawa river from our rooftop! Thank you very much for these beautiful pictures. We were very honer to welcome you this time and we will be more than happy if you choose us again when you visit Kyoto next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5G hotel: great location, great staff, great deco, great value and great memories. Just love it!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish hotel and in a wonderful location. Exceptional staff called multiple restaurants to get reservations. Simply the best
Stayed 1 night in Nov 2019

10/10 Excellent

Adam, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to be. Charming and very helpful staff. Exceptionally large, and comfortable room with river view. Stunning bathroom, shower and tub also with river view. Ideal location within walking distance to starred Gion restaurants and practically next door to the best bar in Kyoto, Turquoise. There is even a washer-dryer. Why stay anywhere else?
Stayed 3 nights in Nov 2019

10/10 Excellent

Sue, Caribbean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Very organized and great information provided to tourists. Washer and dryer in room was the best part! Very very clean and large spacious rooms.....rare. Would definitely stay here again. Very convenient location to Gion corner and market and right on river. Beautiful area. Highly recommended.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great location in Kyoto. It was within walking distance of city center but tucked away on a quiet romantic street near the canal near restaurants and bars. The hotel is very Japanese - travelers will need to remove their shoes in the room. The bathroom shower was a little bit moldy, however. It was clean, but the wooden tub had some dark spots that really defy scrubbing. Otherwise, the room was spotlessly clean and perfect for a family. The washer dryer was great and easy to use and we liked have a refrigerator in the room.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fantastic space. Very centrally located
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This boutique hotel is stylishly designed, spacious and comfortable. It is beautifully located on a small canal and very close to markets, up-scale shopping and the Gion area of Kyoto. We loved staying there!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars close to Gion!
The room was perfect and has a nice view of the river. I loved the large, clean bathroom and the fact that I could do laundry there before we left for hakone. The service is impeccable and the hotel even provides a phone for you to use during your stay. They also helped us adjust the breakfast to accommodate my mom’s allergies.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding property with a great location. Highly recommended.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space. Excellent location. Nice view from the room. Excellent amenities.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to get to lots of tourist spot and train station. Room was large and well equipped
Stayed 2 nights in Mar 2019

10/10 Excellent

Wendy, Coppell TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love hotel Aoi , location and the room Are very well . The washer and dryer in the room is a big plus :) staff are very professional and helpful. Highly recommend.
Stayed 2 nights in Mar 2019

10/10 Excellent

RobT, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the style of the property & the location is terrific. The staffs were nice & extremely helpful.
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Be aware Crazy building owner
CRAZY building owner. If you are assigned to any room in the building next to the receiption. Please be aware of a crazy Japanese guy. We arrived at Aoi Kyoto at around 11am in the morning, it's was pouring rain, we settled everything and ready to explore the city around noon. we stood in front of the hotel building stone walkway to check the map 1more time. 5seconds later, I felt someone pushed me on the right, my natural instinct was moved to the left couple steps and said "Sorry". Then I turned right and saw a 40+ yr old grumpy Japanese male came out from the restaurant on the 1st floor of the building waving his arm to gesture me to move, then he followed with his broken English "MOVE! GO! Don't stand here" I replied "sorry, I am guest of the hotel" He turned his way to the hotel building, and said "Are you the owner of this building? I am the owner of the building!" I was so puzzled, I wanted to walk back inside to read the map since the rain is getting heavier. After couple steps, the Japanese guy turned to me again, and shout “I am the building owner, when I walk, you don't walk! Go!" I was like "Is this real?" He shouted again the same thing and I got so angry so I ran to the receiption next building. I told the lady at the front desk what happended, she just said "We did received some complains, maybe he is a weird guy”. Very unpleasant. He lives on the 2nd floor of the hotel and he is a chef from restaurant on the 1st floor, he ruined reputation of Japanese really.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Kyoto. Room was large and well equipped. Location was perfect near many attractions. Walking distance to Gion, Yasaka shrine, Kiyomizudera (via Ninenzaka/Sannenzaka), shopping malls on Shijo-dori. Area was picturesque with a small canal and many sakura trees which looks beautiful during sakura season/spring. Service and support from the staff was wonderful.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location (near shopping area and plenty of great restaurants and bars)! Hotel amenities were great and staff were extremely helpful. The handy device provided was quite annoying since you have to log in every 30mins hence didn’t carry it along
Stayed 3 nights in Dec 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stylish boutique hotel in quaint street
Gorgeous little hotel in an amazing location. In a quiet and quaint street only a few minutes walk from Gion and from 3 different train stations, very pretty and lots of little restaurants nearby. The hotel is very sophisticated, both in design and the technology in the rooms. The room was spotlessly clean, very comfortable and super stylist to boot. I have a bad back and emailed the hotel before asking for a Western bed. They wrote back immediately ensuring me that this would be the case and that they would add 2 soft toppers to the mattress and told me not to worry, everything would be taken care of, and it was.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. The room we had was very big and spacious! Two bathrooms (only one has a shower), a balcony, has a washing machine, tatami flooring. Very central location as two subway stations are 3 min away each.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most pleasant stay. nice to have washing machine and little sink. the service is very good. Not obtrusive. but it’s there when you need it. Would highly recommend and would come back again
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great rooms, worth every cent
Stayed 3 nights in Sep 2018

10/10 Excellent

John, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime
Very well situated, this boutique hotel appeals to a discerning client. It is personalised in every way. The staff go out of their way to assist. The rooms are tastefully appointed. Do not hesitate in booking!
Stayed 4 nights in Jun 2018

10/10 Excellent

M Mak, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for similar hotel around world
Hotel is managed with heart, which can be seen from home-feel decoration, cleanliness, welcome gift arrangement, and best of all, the professional staff team. This time, i cannot get a room with Kamo Gawa river view will surely be my next reason to travel Kyoto and staying in Aoi Hotel again.
Stayed 5 nights in Jan 2018

10/10 Excellent

JDEB, Maui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect example of what a botique hotel should be!
This hotel is not to be missed if you are coming to Kyoto and want to be in the heart of the Pontocho area overlooking the river. The room we were in was clean, spacious (slept 3 with plenty of space) and the large bathroom was like a mini spa featuring a wonderful wooden soaking tub. The staff are superb and friendly. Every question we had about getting to and from a location or getting a taxi or even getting food for an early train was answered and if not immediately, it was researched and provided. The restaurant recommendations (and reservations!) they made for us were superb as well. Again, highly recommend this choice. Now we just want to come back in the summer!
Stayed 2 nights in Dec 2017

8/10 Good

Ka Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel room is more like a little apartment -- it is extremely comfortable and spacious. It has everything you need. Very well thought out. Great location on a beautiful quiet street. Easy walk to Gion district, Nishiki market and Pontocho. Lots of food places with 5 minute walk.
Stayed 2 nights in Dec 2017

10/10 Excellent

S, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Kyoto
We loved this hotel and wished we had booked it for our entire stay in Kyoto vs the 3 nights we had. The hotel isn't large: 4 floors with 3-4 rooms per floor. We liked that we weren't in a massive building with other people. The room is spacious and set up like an apartment: microwave, fridge, hotplate, washer/dryer, etc. The room even had its own wifi. Location was also good for exploring the Gion area and the Nishiki market. Staff was polite and helpful, providing us with info on things to do and places to eat. Will definitely stay again.
Stayed 3 nights in Oct 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little hotel
Great little hotel close to the action. Comfortable, Great personal service. Perfect for what we needed.
Stayed 4 nights in Sep 2017

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Boutique Hotel in a Great Location
We rented a large suite on the first floor with Balcony for 4 people. It was a great stay. Very special place, carefully appointed, minute attention to detail, high quality everything, unique design and setup (wooden bathtub!), great service, great location just steps away from Gion and many good restaurants, fantastic view on the river. Felt like living (it large) in Kyoto.
Stayed 3 nights in Aug 2017

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel. Amazing room. Great staff. And the location was probably in then nicest area for a visitor to Kyoto!
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming staff, great location, clean and comfortable room!

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again.
Incredible experience! Friendly helpful staff, kind, accommodating: recommended restaurants, made reservations, always polite and gracious. Very quiet, clean, roomy, had washer/dryer, microwave, refrigerator, provided robes, had beautiful view of cherry blossoms street side.

10/10 Excellent

Andrew, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location very close to Gion
We stayed for 5 nights with two children aged 4 and 6. The room has a small kitchenette and washer/dyer which was great with the kids. Close to many restaurants and a supermarket. Can't say anything but great things about this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean & well equipped rooms
Top class boutique accommodation, excellent service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay, rooms are very well equipped with high quality amenities. Excellent service from Emma & others. Lovely view of cherry blossoms from both types of rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed Kyoto hotel
Amazing hotel right on the river, beautifully designed with a very accommodating and informative staff.

10/10 Excellent

Kasemsan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very nice place to stay.
Stayed 2 nights in Nov 2023
Response from Aoi Hotel Kyoto on 23 Nov,2023
Dear Mr./Ms. Kasemsan,Thank you so much for your review. We are so glad that you enjoyed your stay with us. Hope to see you next time.

10/10 Excellent

yeh

Stayed 4 nights in Nov 2023
Response from Aoi Hotel Kyoto on 12 Nov,2023
Thank you for staying with Aoi Hotel Kyoto. All of us are delighted that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

JIYOON

Stayed 1 night in Dec 2022

10/10 Excellent

YUMI

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
アメニティが少なかった
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵でした！ちょっとやっぱり高いかな、、、
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020