Front of property – evening/night

Reviews of The OneFive Kyoto Shijo

3 out of 5
The OneFive Kyoto Shijo
535 Karatsuya-cho, Shijo Horikawa Nishiiru, Shimogyo-ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 455 out of 695 reviews" "
Rating 8 - Good. 187 out of 695 reviews" "
Rating 6 - Okay. 36 out of 695 reviews" "
Rating 4 - Poor. 8 out of 695 reviews" "
Rating 2 - Terrible. 9 out of 695 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well run contemporary hotel and we enjoyed every aspect of it. Everything needed was elegantly and simply provided, nothing fussy, attentive staff, great position.
Stayed 6 nights in Apr 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Apr 2024

6/10 Okay

Krista

Travelled with family
Liked: Staff & service
This hotel was decent but very bare bones. The room and bathroom are tiny. The beds are very hard and they give you one pillow. They don’t clean your room other than to empty the garbage and give new towels (only one per person). The hall and elevator area need a good vacuum. It was okay but probably wouldn’t stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, amazing location. Would come back
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay at the OneFive, conveniently located and reasonable cost.
Stayed 12 nights in Dec 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Extremely good value for money. Lovely rooms, great amenities, wonderful staff. Overall a great hotel and stay. Convenience store attached to the hotel. Would definitely recommend and return!
Stayed 3 nights in Jan 2024

10/10 Excellent

Franco

Travelled with partner
Great location!. Great staff and service! We loved our room !
Stayed 6 nights in Jan 2024

10/10 Excellent

Antoinette

Stayed 4 nights in Dec 2023

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness
Location is good, 3 mins walk to train station and bus is accessible to main tourist area. The shower is strong with massage points. Size of room is ok compared to Japanese standard room. We were eligible for one time service over 6 nights stay, service is fine but not detailed. We lost our laundry bag due to staff picked up with dirty towel. But staff did not speak English, unable to get it back. Bed and pillow are hard not comfortable. Short stay is ok, May not choose for long stay. Currently the restaurant is not closed too.
Stayed 6 nights in Nov 2023

8/10 Good

toon how, singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
a bit not so convenient to take the subway to kyoto station one cashier staff at 7-eleven next door very impatient and rude. surprised that this happen in japan
Stayed 2 nights in Nov 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Karla, Brockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little small but the hotel was clean and the staff were very friendly and helpful. There is a washer/dryer on site that includes detergent in the price. Easy access to public transportation and a 7 eleven just outside was very convenient.
Stayed 2 nights in Sep 2023

8/10 Good

ASYA J S

Liked: Cleanliness, staff & service, room comfort
All round good
Stayed 5 nights in Nov 2023

10/10 Excellent

Charles

Stayed 7 nights in Nov 2023

10/10 Excellent

Philip

Stayed 4 nights in Nov 2023

2/10 Terrible

Diogenes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhidden fee for hotel’s keys. Terrible experience at hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, multijet shower, next to bus stop for many attractions. 30min walk to Nishiki market/pontocho. We enjoyed our stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and accommodating, you can leave your bags after checkout, the rooms were very clean. Definitely recommend, will be staying her next time.
Stayed 1 night in Oct 2023

8/10 Good

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel
Stayed 3 nights in Oct 2023

4/10 Poor

Antonio

Travelled with family
Disliked: Staff & service, room comfort
Not a good choice gor Kyoto
The hotel doesn’t provide you housekeeping which is very inconvenient if you are staying more than 2 days as you will need to dedicate some time to clean your room. They only provide you with clean towels that by the way are small and not of good quality. Don’t loose your key. To replace it you will have to pay USD 20. Check out is at 10 am. Really???
Stayed 4 nights in Oct 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a great value. It was very comfortable and clean.
Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Liked: Cleanliness
Stayed 5 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Easy access to everything by city bus. Ten minute walk to bike rental shop. Hotel staff helped me make restaurant reservations by phone. Generous with towels. 7-Eleven next door with an ATM. First time to Kyoto by train? Skip taxi, use bus 9 or 28, hotel at Shiju & Hirokawa.
Stayed 7 nights in Oct 2023

10/10 Excellent

Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super affordable hotel in Kyoto, exceeds all expectation we had for the price.
Stayed 2 nights in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean by American standards. Great location and staff was friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting Japan and I'm glad I chose this hotel. The staff was both polite, helpful and English friendly which was a huge plus. Room was great, bed was firm, breakfast selection was wonderful. I would definitely choose to stay here again during future visits.
Stayed 3 nights in Sep 2023

8/10 Good

NINELA

Stayed 2 nights in Oct 2023

8/10 Good

Karla, Brockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7-11 available just outside, close to buses and trains . Many restaurants nearby. Twin room on the small side but clean with air conditioning and a laundry room on second floor. There is also a room on second floor where you can meet with others, microwave, hot water, coffee and plenty of seating.
Stayed 6 nights in Sep 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

ling sue

Location is convenient to visit sites by bus or metro. A bit far away from jr station. We took Uber which was abt $13 to get to and from hotel, There is a coffee machine in the lobby area offers pretty good coffee, as a matter of fact, better than the other hotels we stayed in Japan.
Stayed 1 night in Sep 2023

10/10 Excellent

Hung

Stayed 2 nights in Aug 2023

8/10 Good

Valérie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated hotel
The hotel room was ok. Well situated and the staff was nice. The lounge area is only open from 11h to around 22h. It doesn’t have much to offer. The laundry area lacks machines.
Stayed 3 nights in Sep 2023

10/10 Excellent

Noel

Travelled with family
Liked: Staff & service, property conditions & facilities
From the moment i walked in the reception was really welcoming and warm. The only problem i had was with the 400 yen accommodation tax, not really a massive problem as it was next to nothing but surely i paid for that when i purchased the room no? As for for room had everything you needed decent size and shower was excellent one minor thing was a couple of small stains on carpet but considering the low price, room was a steal. Overall great, id stay again for sure
Stayed 1 night in Sep 2023

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great location, beautiful rooms
The best hotel we stayed in during our time in japan, thankyou for a wonderful stay! Great value for money and fantastic staff!
Stayed 3 nights in Aug 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room comparatively; close to metro, shopping; would go back. Good experience.
Stayed 5 nights in Aug 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay; rooms spacious in comparison to other hotels; close to all amenities; travelled with teenaged son, both of us happy; very hand 7-11 store for treats and ATN/welcome suica card recharging; #9 bus just outside to take you to sooo many temples/shrine
Stayed 1 night in Aug 2023

10/10 Excellent

Nero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot, close to train station, convenient store next to it, easy walk down Main Street, easy to find, great staff, would recommend to anyone.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. We were able to leave our luggage before and after our reservation.

10/10 Excellent

Maria, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is not a destination, it is a comfortable base to explore Kyoto. THERE IS NO Breakfast, restaurants, onsens and all those lovely Japanese perks. But if you have a JR pass, the JR bus from the station passes a few short blocks away and you are on a street worth walking to the end of it. Many things are close by and most of the rest accessible with the JR pass.
Stayed 2 nights in Jul 2023

10/10 Excellent

Phuong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay at this location again! The service and cleanliness was impeccable. It is at a major cross street, which makes catching local bus and taxis very convenient. It’s close and convenient to get to many of Kyoto’s sites!
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our most loved hotel during our 3-week travel in Japan. Great architecture, nice room, close by to transportation.
Stayed 3 nights in Jun 2023

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The location was very convenience.
Stayed 1 night in Jul 2023

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness
Everything. Alittle loud
Stayed 7 nights in Jun 2023

10/10 Excellent

Jonathan, Egham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Highly recommended
Stayed 2 nights in Jun 2023

10/10 Excellent

Na

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and clean, bus stop in front of the hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2023

8/10 Good

Yau

Stayed 3 nights in Jun 2023

6/10 Okay

Yumiko

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Convenient location. There are a few grocery stores nearby. Reasonably priced.
Stayed 2 nights in May 2023