Banyan Tree, Laguna hotels

"This is our 2nd time staying here, this time for our wedding anniversary. Everyone is so happy & helpful. Nothing is ever too hard. Everywhere you go is spotless, the breakfast & food overall is great and the pool bar is always so much fun. A special mention for Moe she is absolutely wonderful, the most hard working, helpful lady whose energy is contagious and motivates other staff. She has a gift with people & always brings a smile to our face. We recommend to stay here."

"Decent breakfast, rooms were nice with little touches such as beach mat, bag and umbrella for use. Close to beach and busy area. Staff were friendly and overall a nice experience had. "

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"Clean, good service, good size rooms, good restaurants, great place to stay!"

"Good "

"Exceptional Stay at Marriott Merlin Beach Phuket Our family had an absolutely wonderful stay at the Marriott Merlin Beach Phuket! From the moment we arrived, the staff were incredibly friendly, welcoming, and always smiling. Their warmth and attentiveness made us feel right at home. We were particularly touched by the thoughtful touches for families — our children loved the extra gowns, slippers, bath bombs, and kids’ activity bags provided specially for them. It’s those small, genuine gestures that make such a big difference. The food selection was excellent, offering a wide range of delicious options. We did encounter a small hiccup when a halal-labelled item was initially cooked on the same surface as pork, but the way the team handled it truly stood out. Rather than dismissing the concern, they took it seriously, addressed it immediately, and ensured all future dishes were prepared separately. They were problem-solving focused, sincerely apologetic, and even offered thoughtful little extras to make up for the oversight — a gesture we deeply appreciated. We also loved the amazing Halloween celebrations, which were full of creativity, festive energy, and wonderful themed treats — a highlight for both kids and adults! The resort’s coral beach is absolutely beautiful, especially for those who enjoy snorkeling or exploring marine life. While it’s not ideal for swimming due to the coral, it’s still a lovely and unique feature that adds to the resort’s charm."

"The best "

"Loved our stay, thank you so much!"

"Thank you again great to stay there once more only downside was sray not long enough "