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The staff were warm, friendly and helpful. In particular, Kumar who was manning the front of the house and check-in was most accommodating and left an indelible impression on us with his generosity and making the stay most memorable.

Convenient location, everything is very new and staff is exceptional. One thing to note for the cleaners is to clean the hidden corners next to the wardrobe- I dropped a piece of clothing and collected all the dust

The location is excellent. Most places walkable. The staff are most attentive to the needs of the guest. We were made to feel like part of of family. Albert in particular went out of the way to make us feel comfortable. Eddy was the consummate host. A most memorable stay.

Super new and posh, as expected. Everything was premium quality. Wouldn’t recommend for family stay (especially with young children) 2 things can be improved: bathroom door need label, we knocked head on the glass; when we asked for something delivered to the room, the staff came inside the room while we were all in the toilet, that was unpleasant.

Newly establish hotel, pretty room interior design, relaxing infinity pool after a hot day of exploring, staff were polite and friendly, walking distance to Georgetown tourist attractions.

If you appreciate the history, literary and literal, of Raffles Hotel in Singapore, and project it to Penang, you're "there" at the Seven Terraces. As One who lived in South East Asia decades ago, this is a "beam me up, Scotty" opportunity for time travel. If you accept the proposition that a single overnight experience is severely limiting, give yourself at last two nights, allowing you to "return" to your accommodations at the Seven Terraces and steep yourself in their comforts, both in the...

Nice hotel and location very convenient

Nice property, great service. Staff were friendly and helpful

Lovely hotel, awesome location🙏😊❤️

Check in staff was fast, efficient and helpful… service staff all round were good! Great location sandwiched in between 2 malls

We stayed here two nights (23+24 June 2014) while on a round trip in Malaysia. This hotel is pricey compared to the other hotels/B&B in the neighborhood, but its definitely worth the price. The hotel looks like the pictures and has very nice calm over it. Service is great, we didn't had a refrigerator in the room but they just put a mini refrigerator in the room since we had something to celebrate! The afternoon tea is also a thing to experience, we thought this was only a cup of tea, but we...

Clean & comfortable hotel with helpful and polite staff. Near eateries.

Staff were friendly and helpful. Rooms were clean and comfortable. Eateries are easily accessible. We were happy to have chosen this hotel for our stay in Penang.

This is the hotel that I will never miss to reserve whenever I'm in Penang (even though it was only a night of stay in this trip), I've also introduced my friend to this hotel in the past which he used it for his proposal as I feel this is one of best hotel I've stayed in all my travelling to different countries. I've got nothing but positive comments for departments in this hotel, although the price is on the higher side for us, we feel it is worth it as we want our parents to stay in a...

Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness