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"good"

"Excellent service. Nice atmosphere. Good breakfast Very handy to trains and buses. Bed comfortable. Breakfast had an ample range of selections."

"Close to all the attractions, shop and restaurants"

"If I could give this property 6 stars I would! The location is amazing! Roughly a 5-7 min walk from the train that connects many of London’s attractions. Very clean hotel and very nice staff. The view was amazing as well & was not too noisy at nighttime (with the tourists). I would 100% stay here again next time I’m in London. "

"A visibly stunning Hotel which retains its British Victoriana charm. The staff were all found to be pleasant and helpful the bedroom we stayed in was a good ample size with a comfortable bed the shower took some working out but we got there in the end. I would definitely stay at this hotels again as its location is excellent 👌 "

"This hotel is beautiful, the room was spacious (we had a family suite room), the breakfast was great and the staff were helpful. The hotel is right across the street from the V&A and Natural History Museums and short walk to Harrods or a tube station, dinning and shops. Access to the pool depends on the schedule of the health club next door (swimming lessons etc)- looks like drop-in swim time is mostly on the weekends in the morning. The hop on/off bus stop was two steps away from the entrance. I would return to this hotel!"

"The hotel is great and staff are friendly and helpful. An excellent location for shows."

"Excellent rooms and comfortable beds. Friendly staff especially Alex at the Concierge. He was very helpful and assisted us with tours. "

"Front desk and bell-hop were very friendly and helpful. Room is as expected - not too big - but with beautiful view. Our room was located in the 12th flr which makes it convenient to visit 12 knot. We had our drinks in their rooftop overlooking the river thames. The hotel location is walking distance to many attractions. Overall, highly recommended."