Crowne Plaza London - Kingston by IHG

4.0 star property
Travelers can maintain their fitness routine at the 24-hour gym before enjoying satisfying meals at Three Sixty restaurant during their stay

Choose dates to view prices

Crowne Plaza London - Kingston offers river views and a welcoming environment. Guests enjoy convenient dry cleaning services and a 24-hour gym. Three Sixty restaurant serves kids' meals, while the lobby provides complimentary coffee, tea, and newspapers for a relaxing break.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is S$136
includes taxes & fees
31 May - 1 Jun

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About this property

Crowne Plaza London - Kingston by IHG

  • Upscale hotel located near Hampton Court Palace with rooms renovated in 2025
  • Consider a stay at Crowne Plaza London - Kingston by IHG and take advantage of dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Restaurant, features children's meals. Free in-room WiFi and a 24-hour business centre are available to all guests.
  • Other perks include:
    • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, concierge services and coffee/tea in reception
    • Meeting rooms, ATM/banking services and wedding services
  • Room features
  • All 121 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • HDTVs with satellite channels
    • LED light bulbs, electric kettles and heating

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night
  • Breakage deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 18 per person
  • Covered self-parking fee: GBP 10 per day
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza London - Kingston by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza London - Kingston by IHG?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Kingston by IHG on 31 May, 2026 start from S$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza London - Kingston by IHG?

Self-parking is available for GBP 10 per day. Limited spots are available.

What time is check-in at Crowne Plaza London - Kingston by IHG?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Crowne Plaza London - Kingston by IHG?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza London - Kingston by IHG located?

Situated in the historical district, this hotel is within 3 miles (5 km) of Hampton Court Palace, Richmond Park and Sandown Park. Thames River is 3.1 mi (5 km) away. Surbiton Station is 18 minutes by foot and Thames Ditton Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 244 out of 568 reviews
Rating 8 - Good. 210 out of 568 reviews
Rating 6 - Okay. 75 out of 568 reviews
Rating 4 - Poor. 21 out of 568 reviews
Rating 2 - Terrible. 18 out of 568 reviews

Reviews

Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely room
Stayed 1 night in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Hotel staff were very friendly and helpful. Rooms are a good size, however, the beds were uncomfortable and the rooms are not soundproof, I had to keep checking the windows were closed due to the noise coming through
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities
Fabulous service, lovely food, huge comfortable bed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff very helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Friendly staff clean and tidy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast in this hotel but my partner and I was hugely satisfied with the stay. The room was really clean, staff were welcoming too!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean room. Unfortunately at the rear of the premises but very good otherwise
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Amazing bed, so comfortable. Incredible shower.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

russell

Liked: Cleanliness, amenities, property conditions & facilities
Good power shower, modern room with usual crowne plaza standards. Staff really helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff. Highly recommended.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely refurbished and spotlessly clean hotel & room. Good value standard rooms with quality beds, bathroom & temperature control. Excellent quality & value breakfast. All the staff were very professional & friendly. Definitely recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great club room, with nice balcony views over the Thames
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, couldn't do enough to help. Room clean and well presented with all needed for a very comfortable seamless and excellent stay. Breakfast was great, good selection, service. Parking available on site and very reasonable. Great stay would definitely stay in and IHG hotel again, Thank you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t fault anything

Nice hotel and nice staff. Cannot fault anything about the place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and affordable accommodation, Nice river views. Staff are friendly and accommodating.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Shout out to the staff. Very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sibongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break by the Thames

Lovely location with rooms overlooking the Thames…20 minute walk to town centre.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern and comfortable.

Clean, modern and comfortable. Very happy to stay again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cengiz

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and business hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel in Kingston

Very friendly and helpful staff and a very comfortable room. Excellent value.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic - icing on the cake!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.
Stayed 1 night in May 2025
Verified

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities
The very best thing about the Crowne Plaza London - Kingston by IHG is Breakfast! Outstanding! Honestly, the best breakfast buffet I have ever had in 60 years of Travel! The staff is very eager to please. Management wasn't. One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.
Stayed 5 nights in Nov 2025