Crowne Plaza London - Kingston offers river views and a welcoming environment. Guests enjoy convenient dry cleaning services and a 24-hour gym. Three Sixty restaurant serves kids' meals, while the lobby provides complimentary coffee, tea, and newspapers for a relaxing break.
Upscale hotel located near Hampton Court Palace with rooms renovated in 2025
Consider a stay at Crowne Plaza London - Kingston by IHG and take advantage of dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Restaurant, features children's meals. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, concierge services and coffee/tea in reception
Meeting rooms, ATM/banking services and wedding services
Room features
All 121 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 100 per accommodation, per night
Breakage deposit: GBP 100.00 per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately GBP 18 per person
Covered self-parking fee: GBP 10 per day
Pet fee: GBP 30 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Crowne Plaza London - Kingston by IHG pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 30 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Crowne Plaza London - Kingston by IHG?
As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Kingston by IHG on 31 May, 2026 start from S$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Crowne Plaza London - Kingston by IHG?
Self-parking is available for GBP 10 per day. Limited spots are available.
What time is check-in at Crowne Plaza London - Kingston by IHG?
Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Crowne Plaza London - Kingston by IHG?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Crowne Plaza London - Kingston by IHG located?
Situated in the historical district, this hotel is within 3 miles (5 km) of Hampton Court Palace, Richmond Park and Sandown Park. Thames River is 3.1 mi (5 km) away. Surbiton Station is 18 minutes by foot and Thames Ditton Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel staff were very friendly and helpful. Rooms are a good size, however, the beds were uncomfortable and the rooms are not soundproof, I had to keep checking the windows were closed due to the noise coming through
John
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Yvette
21 Dec, 2025
Liked: Cleanliness, staff & service, amenities
Fabulous service, lovely food, huge comfortable bed
Lovely refurbished and spotlessly clean hotel & room. Good value standard rooms with quality beds, bathroom & temperature control. Excellent quality & value breakfast. All the staff were very professional & friendly. Definitely recommend.
Staff excellent, couldn't do enough to help. Room clean and well presented with all needed for a very comfortable seamless and excellent stay. Breakfast was great, good selection, service. Parking available on site and very reasonable. Great stay would definitely stay in and IHG hotel again, Thank you
We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.
Lawrence
Stayed 1 night in May 2025
Verified
6/10 Okay
Jonathan
18 Dec, 2025
Liked: Cleanliness, staff & service, amenities
The very best thing about the Crowne Plaza London - Kingston by IHG is Breakfast!
Outstanding!
Honestly, the best breakfast buffet I have ever had in 60 years of Travel!
The staff is very eager to please.
Management wasn't.
One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.